Ashleigh Vasi
I just experienced the worst customer service at this location going through the drive through. Whoever the young female employee was who took my payment was the rudest person I have ever encountered. Not only was my order wrong, she was extremely condescending when we asked if the order was correct. I ended up going back inside to buy extra food that they forgot to give me so I did not have to deal with her again and it was 100 times easier ordering on the kiosk than dealing with the rude employee at the drive through. Save the headache and go inside to order.
… moreTasha Santiago
The rudest staff I have ever seen . No customer service skills at all .If I hate my life was a person that would justly explain the staff attitude there . Makes no eye contact ,doesn’t say one word to us,doesn’t call our order number and just puts our pops down walks away with no straws. None of the condiments were filled so I figured they would put our straws in our to go bag. Several minutes later they come with a to go bag threw it down .Again didn’t say not one word to us and didn’t even look at us or acknowledge us so RUDE . I then checked in the bag and there were no straws so I said excuse me can we get some straws? They’re just standing behind the wall and no one ever acknowledge us. No one ever brought us straws at all. Just completely ignored us and it was empty. No one in the dining room and a couple cars came through the drive-through in the long time we were there the wait was extremely long too . Trying to find out the store number to make a formal complaint !!!!!!!
550 n center st Lagrange at like 8:11pm.
… moreGrace Vest
I went in there thinking I was going to get such a delicious and rewarding lunch little did I know I was going to be met with such hostile employees they messed up my order then I go in to ask them to fix it would not fix it very rude. Had to go back through the line and re-order what I wanted originally and had to pay double.
… moreJustin Chaffin
Big town lagrange, mcdonald’s. What a joke, just like the rest of the mcdonald’s. Man, things are going downhill these days. McDonald’s raised all their prices like they’re a steakhouse.
And the service is worse than ever. Another McDonald’s, I won’t be going to
The rest of the people need to do the same. Boycott them. Stood at the register for 5 minutes with no service.
… moreLee Holztrager
Guy that came to the register after 2 minute wait had a tag that said “General Manager”. Looks like he was ready to fight and had angry tone. Must have bothered him. Spent 80 bucks ..think he would have been more appreciative of my business. Guess we’ll move on…lots of places to get fast food.
… moreLynn Maynard
Be nice to get the actual sandwich I spent 10 bucks on. Instead I received a chicken patty, bacon and bread that was it! I didnt know add bacon meant take everything else off the sandwich.
Every single mcdonalds is going to crap! Not a single resturant can get there crap straight. Always missing toys I pay arm and leg for. Food that cost alot not even made correctly or how it’s asked for. Very very disappointed!!!!!!!!
… morecreighton trimble
Un cooked food.. as far as ordering fries NO salt? Didn’t work all I got was under cooked fries that were hot and oily .
Go next door to the gas station and get hot chicken and jojo’s a roll for less money.
… moreDanielle Varisco
Ordered a sausage egg and cheese bagel but once we open it to eat it we realized there’s no sausage!! Just an egg bagel… tried calling multiple times. Three calls later still no answer so I decided to just leave a review. So ridiculous
… moreMike Cruz
I don’t know who she was, but we were eating in and (I’m assuming) a manager asked us how we were doing. She then asked if we’d like a refill on our drinks. We declined, but that’s the first time I’ve ever felt superior customer service at a McDonalds. She went above and beyond, and it was greatly appreciated.
… moreMikey Meadows
I got the American Honey latte!
Honey, Vanilla, Caramel Drizzle, Sea Salt, Dark Espresso, topped with Salted sweet coldfoam
I really liked this one! We also got the hot honey avacado toast. It could have used a little seasoning and more hot honey. But none the less it was good! The lucky penny is a cute little coffee shop restaurant. They sell local beef and there is a cute mercantile store attached.
… more