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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Address and Contact Information
Address: 1114 E New Circle Rd, Lexington, KY 40505
Phone: (859) 254-9148
Order and Reservations
Order: Order online
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Reviews
Zachary Speck
I’ve been coming through the drive through in the mornings and ordering black coffee. I haven’t had many problems the last week and a half up until the last few days. Yesterday they had put cream in it without me asking (I’m lactose intolerant). I had to drive back after my 2 hour break from work to have them make a new one. Today a 1/3 of the cup is filled with coffee grounds!! I just spit a whole mouth out full of these!! How hard is it for you guys to make a regular black coffee? I’ll be coming up there on lunch break and asking for a refund. I’d rather spend $5 on a black coffee from Dutch bros and it be made right !
… moreJamarcus Strickland
HORRIBLE HORRIBLE if I could give zero stars I would this place is ridiculous they got nothing but kids working here they not training them at all they are serving old & greasy fries the pattie meat to the burgers was extremely old you can see it in the pictures my boyfriend had to go up there twice because the first time they forgot his 2 McDouble plus the fries were old and hard so he went up there they gave him him 4 McDouble and 2 fries so he get home the fries were greasy and cold so he put them in the air fryer we open up the burgers and that’s what they look like in the pictures below so he took everything back for a refund but that’s sad how they serve people that food like that
… moreRyan Stewart
Went through the drive-through asked for a number 11 steak, egg and cheese bagel received A bacon egg and cheese bagel twice after I told the cashier that I got one that was wrong last time you can tell nobody cares about anything in this place when you tell him something they just go. I don’t care this. McDonald’s is the worst McDonald’s that I have ever been to in Lexington.
… moreRickey Hampton
At store on Tates Creek this morning ask for bacon and egg and cheese biscuit got home and ready to eat and it had one little piece of bacon, they were out of sausage they must must be out of bacon. Disappointed.
… moreAutumn Lancaster
Honestly, don’t deserve one star.
NASTY! trash everywhere, the tables haven’t been touched, the bathroom is nasty. The manger was rude, stood at the register forever waiting for the girl to come back in from break and the manger was just standing there doing nothing.
Fries were cold, and they didn’t wash their hands after smoking.
… moreNASTY! trash everywhere, the tables haven’t been touched, the bathroom is nasty. The manger was rude, stood at the register forever waiting for the girl to come back in from break and the manger was just standing there doing nothing.
Fries were cold, and they didn’t wash their hands after smoking.
Steve Eccleston
For good or bad, McDonalds became successful due to the consistent delivery of service and their food. This location suffered in every area. As soon as we walked into the store, your feet started sticking to the floor. We then had to wait at the register for several minutes before someone came to take our order. They obviously did not want to be there. The tables, floor and trash needed to be taken care of. Won’t be back.
… moreElle C
Went through the drive-thru order kids meals looking for specific toys. Upon receiving our order we noticed we did not get the toys we wanted and the little girl at the window went above and beyond to look for the ones we wanted just to realize that they were out.
… moreDennis Thorpe
Service was alright today, but last week, anew cashier overcharged me for two apple pies, As the assistant gave them to me, I told and showed her my receipt. She rudely took them away and told me to the end of the line, like I had done something wrong. When the manager came up to the front, I told him about it and he gave pies for free and apologized. That’s why I was there again today. I told would be 5, but the assistant manager rudeness last week still lingers.
… moreDale Watkins
The cashier at drive thru didn’t know how to put my receipt coupon in register. Insisted it was not a valid coupon because it had more than 4 digits. Shew! Been using these coupons for years. Why are the employees not trained properly? At another McDonald’s, the cashier nor trainer did not know how to count out 69 cents.
… moreJim Hicks
You’ve heard of two things being as different as night and day. This is a perfect example. I frequent this McDonald’s because it is close and handy to get in and out of. It is my morning coffee stop. The employees on the morning shift are always pleasant, very helpful and go above and beyond to make sure my order is correct. On the other hand, the night shift people are uncaring, overbearing and outright rude. I was just there and the individual that handed out my order was having a full fledged conversation with someone on a phone attached to his ear. When he didn’t give me what I ask for, I sat there trying to get his attention. He finally noticed me and with an obvious attitude he looked at me and with a raised voice said, “what do you want” ? When I told him what I wanted, he grabbed it and nearly flung it at me. I was not rude in any way to this person. I only wanted what I paid for. These people do not understand the concept of customer service. I don’t expect too much out of these people. However I do expect to receive the service I pay for.
… more