

McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Address and Contact Information
Address: 1035 Richmond St, Mt Vernon, KY 40456
Phone: (606) 256-3753
Order and Reservations
Order: Order online
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Related Web Results
Fast Food in Mount Vernon, KY at 1035 Richmond St | McDonald’s
McDonald’s | Mount Vernon KY – Facebook
McDonald’s: Burgers, Fries & More. Quality Ingredients.
Reviews
This morning there were two cars ahead of me in the drive-thru, and the dining area was closed for maintenance. They were far from being busy. One item was missing, and the other was close to being inedible. McMuffins should not be hard enough to drive nails with. I have worked fast food many decades ago in my younger years, and all it takes is attention to detail, people!
This is NOT a case of not enough staff as they had staff ALL over the kitchen area, etc.
The problem was that they were pretty much all towards the back. I saw twice as many different faces than total people we see at other better ran McDonald’s so certainly not a number of employees issue.
The dining room had two tables that were semi clean but had not been cleaned as they too had some scraps on them, just no ketchup, etc.
We entered and really should have known then to just leave, but we skipped eating in Somerset, and our girls were extremely hungry.
It took a while hanging out at the register to get someone to take our order. Finally, a girl came from the back and took it. She gave us cups, and we then noticed there was no sweet tea, only a regular tea coveredin plastic. I asked, and she let us know someone would bring it up. We waited about 5 mins and nothing, I mentioned it again when she passed by, and she repeated the same answer. I finally had to ask if maybe she could just get us some tea, which she did.
Food took around 10 mins to come out. The buns were flattened and very, very hard like they had been under heat lamps for hours. My wife’s burger was wrong and she had to have it redone, she also realized she didn’t get rung up for a combo and then was rang again at separate prices vs what it would have been for the combo.
In the meantime , I went to the restroom. I was honestly concerned about catching something from using it. The urinal wasn’t just dirty but stained from what one would assume is days and weeks of not being cleaned. It killed me thinking those who made food wash their hands in that restroom.
We gnawed our way through our stale dried burgers/buns and left.
We couldn’t get napkins, condiments, etc. They NEVER brought out tea, and all was sparse in the area where napkins, condiments, etc. would be.
I’m amazed none of us got sick. I’m hoping no hep etc as it really was that bad. We should have left, but we’re tired and defeated from a long day.
I know Mt Vernon and Rock Rockcastle is better than this. It is embarrassing to think people from other counties and states pass through there and think that’s how Kentuckians are ….