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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Address and Contact Information
Address: 6214 Old Shepherdsville Rd, Louisville, KY 40228
Phone: (502) 961-8678
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
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Reviews
Samantha Caple
Ordered using app ahead of time, went to spots for pickup orders and entered the parking spot number. App says order is being made, be ready any moment. 25-30 minutes later I just left without food because my kids were hungry and needed a restroom. Goodbye $30
… moreAmanda Evans
I visited your location around 9:55 a.m. today for the first time as I was passing thru the area and had a very disappointing experience at the drive-thru. The employee taking orders over the speaker was extremely rude — they barked at me to place my order, and the screen never displayed what I ordered. I waited for any acknowledgment i even spoke, but none came, so I eventually pulled forward in traffic. When I reached the window, I was asked if I had ordered and they listed off only my drinks I had ordered, not my food items, but my receipt showed everything as I requested.
The employee at the pickup window handed me my food without saying a word and walked away. Overall, the staff gave the impression that they hate their jobs and made no effort to provide even basic courtesy or customer service
… moreThe employee at the pickup window handed me my food without saying a word and walked away. Overall, the staff gave the impression that they hate their jobs and made no effort to provide even basic courtesy or customer service
Sarah Kazi
I love the mocha frappe, chicken nuggets and fries is my best here. You can save more money when you use the app. I always order online and go pick it up at the curbside pickup. They deliver too.
… moreElaija Roberson
This is the worst McDonald’s ever!
From 1 o’clock in the morning all the way to 5 o’clock in the morning they are not open; even the drive through & this is EVERY morning like this is so exhausting . & I know this because I live around the corner and I go there almost every day & they say they don’t start breakfast till 5 but they really don’t start until six. The people are rude and they’re always closed. Then imagine when you’ve waited til six just to hear them say give them another hour to start up! They’re lazy because everytime I go after they finally open around 7 ish; the food is nasty, hash browns ain’t cooked all the way, bread is stale and I wish I had pictures bc it be curly and straight hair on my food! I wish they would hire new people on third shift who is dedicated to their job!
… moreFrom 1 o’clock in the morning all the way to 5 o’clock in the morning they are not open; even the drive through & this is EVERY morning like this is so exhausting . & I know this because I live around the corner and I go there almost every day & they say they don’t start breakfast till 5 but they really don’t start until six. The people are rude and they’re always closed. Then imagine when you’ve waited til six just to hear them say give them another hour to start up! They’re lazy because everytime I go after they finally open around 7 ish; the food is nasty, hash browns ain’t cooked all the way, bread is stale and I wish I had pictures bc it be curly and straight hair on my food! I wish they would hire new people on third shift who is dedicated to their job!
Leighanna
If you’re going to close randomly at night, despite being listed as a 24-hour location, could you at least turn off mobile ordering?! It cannot be that hard good grief
… moreThomas Eberhardt
Ordered food through Uber. Driver waited 45 minutes on food only to be told they are closed now. This establishment is 24 hours. So now we wasted over an hour and have to wait to get reimbursed the money. I hope someone is held responsible for terrible service and poor planning.
… moreMary Head
09/27/2025
2 20 pm
Im not a fast food person due to terrible exp over the years. I oulled in here to grab a drink but deciddd to order a filet of fish meal
I was shocked. The drive thru staff wzs fast and fri. My food wzs HOT and fresh. Wow…first time ver. I will be back
… more2 20 pm
Im not a fast food person due to terrible exp over the years. I oulled in here to grab a drink but deciddd to order a filet of fish meal
I was shocked. The drive thru staff wzs fast and fri. My food wzs HOT and fresh. Wow…first time ver. I will be back
Ron Fisher
This was one of the best McDonald’s for awhile. The last couple months it has fallen off hard. I think I’ve been 5-6 times in the last few months and I always order a sausage egg and cheese biscuit. 4 of those times they give me just egg and cheese. First time was two types of egg and cheese which seemed intentional. Who orders both types of eggs on the same biscuit? Then 3 other times it’s just been egg and cheese. It tells you sausage and egg on the order and that’s very easy to read. They also put no ice in the drinks. I don’t know how you can struggle to make food that has 3-4 ingredients and it’s all written out for you.
… moreCycle Conforter
Nearest to me, always get orders wrong, food not cooked all the way, half empty large fries, smoothies have gotten them half way, and people just sound like they don’t want to work there, I keep coming back in hopes it’ll get better and always disappointing, for a big company like this they should be doing a better customer service and actually care for the customers don’t matter the location!
… moreDenise McLain
I ordered a double fish filet. But as you can in the pictures, there is only one fish filet, not two, as it is supposed in a double fish filet. Whoever made that sandwich needs to learn to count past 1. Or go slower and double-check the order.
… more