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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Address and Contact Information
Address: 301 University Blvd, Louisville, KY 40208
Phone: (502) 679-3494
Order and Reservations
Order: Order online
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Reviews
Asia Sweeney
This McDonalds is very disgusting I bite into my sandwich a there was along black piece of hair that had all type of hair spray and product on it that went into my mouth! This McDonalds should undergo serious survey or termination
… moreLeilani Lavell
Very friendly and helpful. Fast service, even when there’s a long line at the drive thru it’s never a long wait! Food is always hot and fresh.
… moreCharlotte Diaz
Stopped by this McDonald’s for a quick bite. The food was pretty standard — exactly what you’d expect from a McDonald’s. My Big Mac was warm and tasted fine, and the fries were hot and crispy, which was a plus.
Service was a bit slow, even though it wasn’t very busy. It took longer than usual to get my order, and the staff didn’t seem particularly friendly or enthusiastic. Not rude, just kind of indifferent.
The dining area was clean enough, though the ketchup station was messy and out of napkins. Overall, it did the job for a fast food stop, but nothing stood out. Just average.
… moreService was a bit slow, even though it wasn’t very busy. It took longer than usual to get my order, and the staff didn’t seem particularly friendly or enthusiastic. Not rude, just kind of indifferent.
The dining area was clean enough, though the ketchup station was messy and out of napkins. Overall, it did the job for a fast food stop, but nothing stood out. Just average.
Y
Got all the way home valley station only too look in my kids breakfast bag I picked up from this location because it was before the expressway I take to get home. Only too look in look in the bag missing one of my children hot cakes & sausage meals. Been trying to call this store phone humber say this number has been disconnected. I spent almost $ 20 on 4 meals disappointed
… moreEmma Staples
Please, do not come here!!! This McDonalds cost us over $200 because they recklessly towed our car in 5 minutes as paying customers, then proceeded to cancel/throw out our food we paid for (to act like we weren’t paying customers because they unrightfully towed our car), and proceeded to speak to us horribly the entire time!!!!
We ordered online and parked in their lot to pick up our order. While only waiting in the lobby for a few minutes, the manager somehow managed to call and have our vehicle TOWED AWAY. It was so fast, we hadn’t even gotten our food!! Apparently, she had called out once in the lobby to ask if that was anyone’s car, but we never heard her. We could’ve been in the bathroom, had headphones on, talking and eating in the dining room, etc… not at all justifiable reason to call the towing company to cost us over $200 just because we didn’t hear her call out once !!! Also, the parking lot was completely empty besides us, because it was 7pm on a Tuesday during fall break. They had absolutely NO reason or right to get our car towed!! Completely reckless decision made with NO COMMON SENSE. This could’ve happened to anyone, so that is why I urge you please do not come here!! They are so careless with how they decide to tow cars at this location, and it is SO expensive, we paid over $200 and we picked the car up that SAME night!!!
As we ran out to our car because we saw it getting towed, they either cancelled or threw out our order, because when we went back in it wasn’t even on their screen and on the app it said our order had been completed but we had NO FOOD!! And by the way, their online order station was completely empty. When I had to talk to the manager about our car and food, she tried to completely ignore us by pointedly hiding in the back and then rushing away after talking to someone in the front. It took over 5 minutes to finally get her to talk to us. When I finally confronted her about our car and food, she was SO disrespectful, yelling in our faces and blaming us for the entire situation. We started the conversation completely friendly and giving them the benefit of the doubt, but as soon as we opened our mouths we were met with so much anger, disrespect, and carelessness. Absolutely no empathy for the situation she entirely caused.
WORST RESTAURANT EXPERIENCE I HAVE EVER HAD. These people will tow your car in 5 minutes of it being there even if you’re a paying customer, then yell at your face about it, and groan when you ask them to serve the food you paid for. Save yourself $200 and your sanity by never coming here and choosing another McDonalds.
… moreWe ordered online and parked in their lot to pick up our order. While only waiting in the lobby for a few minutes, the manager somehow managed to call and have our vehicle TOWED AWAY. It was so fast, we hadn’t even gotten our food!! Apparently, she had called out once in the lobby to ask if that was anyone’s car, but we never heard her. We could’ve been in the bathroom, had headphones on, talking and eating in the dining room, etc… not at all justifiable reason to call the towing company to cost us over $200 just because we didn’t hear her call out once !!! Also, the parking lot was completely empty besides us, because it was 7pm on a Tuesday during fall break. They had absolutely NO reason or right to get our car towed!! Completely reckless decision made with NO COMMON SENSE. This could’ve happened to anyone, so that is why I urge you please do not come here!! They are so careless with how they decide to tow cars at this location, and it is SO expensive, we paid over $200 and we picked the car up that SAME night!!!
As we ran out to our car because we saw it getting towed, they either cancelled or threw out our order, because when we went back in it wasn’t even on their screen and on the app it said our order had been completed but we had NO FOOD!! And by the way, their online order station was completely empty. When I had to talk to the manager about our car and food, she tried to completely ignore us by pointedly hiding in the back and then rushing away after talking to someone in the front. It took over 5 minutes to finally get her to talk to us. When I finally confronted her about our car and food, she was SO disrespectful, yelling in our faces and blaming us for the entire situation. We started the conversation completely friendly and giving them the benefit of the doubt, but as soon as we opened our mouths we were met with so much anger, disrespect, and carelessness. Absolutely no empathy for the situation she entirely caused.
WORST RESTAURANT EXPERIENCE I HAVE EVER HAD. These people will tow your car in 5 minutes of it being there even if you’re a paying customer, then yell at your face about it, and groan when you ask them to serve the food you paid for. Save yourself $200 and your sanity by never coming here and choosing another McDonalds.
The K Green Show
Not bad at this McDonald’s located essentially on U of L campus. Interior is like none I have seen before in a Mickie Ds, which is refreshing. College was out, so place was quiet. Food was good and service was great.
… moreThe Realist Michelangelo
Some people who take your order in the morning can be really rude, “what do you want?” is what you might hear. The people at the window you pay and get your food are nicer thankfully, just a heads up in case you run into this too. Definitely needs some nicer people taking you’re order at this place ️
… moreQuentin Stevenson
I’ve been coming to this McDonald’s for the past couple of years, and it’s the only one I’ll go to. Cody is always such a great help — every time he’s there, the service is smooth and friendly. He truly brightens my day with his positive attitude and great spirit. I know it’s just a fast-food restaurant, but Cody makes the experience 5 stars everytime!
… moreBrandon Dant
I’ve been to this place twice now and each time I went in the lobby I just sat there and didn’t receive any help. They just took care of the drive-thru and acted like no one was ever there. Then the second time I gave them a chance they did the same thing and their facility was extremely dirty.
… moreLogan Betts
Cash is a gem. Absolutely made my day with his energy and excitement for life. Give that man a raise!
… more