Jeffery Northcott
I’ve been to this McDonalds 3 times in 3 weeks. Service is slow, there is always a long line in the drive through. Inside, the atmosphere is depressing and I have yet to get a receipt. Your number flashes across the screen so quickly, that if you look for the receipt you have no idea what it is. Tonight, 2 of the for self serve kiosks didn’t work.
… moreTammy
Best pizza ever! Great, friendly service ~ Such a fun, hidden jewel.
… moreChris Davis
Watched the manager rudely tell several people “seniors “ to “you will have to wait “ to place their orders because they were not using the kiosk , they had been there for over 5 minutes . We used the kiosk and it spit out a blank receipt … way to many people working here with horrible management. Took 15 minutes to get our food . Fix your management and the attitudes or I’ll file more formal complaint with the issues seen and witnessed which was atrocious .
I would just bypass this whole city . Ive passed through here my whole adult life and it’s never changed . Ignorance breeds ignorance .
@McDonalds reply ? Go through the reviews , I’m not alone here , I will not waist my time on your website filing out anything when the problems have already been mentioned numerous times .. you want to pay me to be a secret customer then let’s talk otherwise fix the problem at hand .
… moreTamera Fox
Went thru drive thru, waited for 10-15 mins as they waited on 5 other vehicles in a different lane. Lady got rude saying she was with another customer. Went inside and management was also rude. No name tag being worn, management refused to give her name. We had a mobile order so this should have be quick and easy visit that turned bad.
… moreMichael Richardson
Passing through I saw that the Steak Egg and Cheese bagel was available here so I had to stop to see what that item was about. Bagel was surprisingly good quality warm, soft and the meat was much like a salty Salisbury. Nothing spectacular but pretty good. The service was great and I had my order within minutes of entering the store but the lobby and restrooms were atrocious. I eventually found a half table that was clean enough to eat on.
… moreDakota Robertson
DONT GO ON NIGHT SHIFT horrible service food will be incorrect employee don’t do their job will walk right past you waiting to order while yelling at each other or cussing out loud about customers coming saying profound things my kids will not be back inside while the employees talking about sex and fighting
… moreN S
Worst McDonalds in West TN. They had an attitude with me because their system was down and they couldn’t pull up my order, and it got worse when I asked how do I go about getting a refund if I’ve already paid for the food. There was zero help from them, just “my systems down, I can’t assist you”
… moreAdley & Andi Jane
We went through the drive thru. The girl taking our order struggled and we had to repeat our order several times. We paid and got our drinks and were told to pull in space 3 for the rest of our order. After waiting 10 min, I went in to see if it was ready. I showed them my ticket and told them we were waiting for two more sandwiches. After another ten min they gave me one of the sandwiches. I told her we were still missing one. She walked off without saying anything. They acted like all the customers were such an inconvenience and were extremely rude. We will not return.
… moreBecky Rainey
It does NO good to order ahead here.
Especially if you order coffees.
This happened many times.
… moreMonta Ray Conrad
Spent $28 on 2 dried out Quarter Pounder meals, a Crispy Chicken Sandwich meal that was burnt up, and a Happy meal ( that she forgot to give me, I drove about a good car-length, stopped and walked back to the window, the man backed up a little so I could tell her, and she shoved it at me). Chic picture next. My grandson couldn’t eat it. We live 11 miles from McD and I was NOT driving back out there and meet their Attitudes. Something needs to be done there. You always get wrong things or whole orders.
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