Maya Smith (MayaPapaya)
IDK who this is child is, but what I do know is that she’s very rude! My hsbd & I ordered breakfast today inside, we used the kiosk they provide. We waited for our # on the receipt to be called, #829. When it was called, we got our food & chkd the bags to make sure we had everything. We noticed our small cup of coffee, 4c/4s, was missing. We waited patiently for an employee to walk back towards the counter which took 2-4mins. We asked this young lady if we could get our coffee & she rudely says “we are working on your coffee, we are BUSY!”And I put an emphasis on the word busy bc of how her tone was, very condescending. So we waited almost another 10mins, and after watching 4 other ppl get their lattes, she finally comes back asking abt our SMALL CUP OF REG COFFEE! She got it for us, I asked nicely had the cream/sugar been added in cmbc I was used to them giving it to me in bags to do it myself. She stares and rudely says in a annoyed singing tone “YEEESSSS”! Pls give this girl some customer service training, retraining, etc bc her attitude was totally unacceptable and uncalled for honestly…I didn’t do anything to her, even though they were busy, you still have to not misdirect your frustrations. SMH do better, treat others as you would wish to be treated!
… morewesley hutchins
I can only rate the service as I don’t eat the food. Im a doordasher in the evenings. I visit this spot often and often I have to wait. Today a man came in to complain about service he received on Thursday. The manager and 3+ people all became interested in this issue. Young lady behind the counter i said can someone complete this doordash im on a clock. “Someone will make it she says” goes and sits at a table only to tell me later I’m not on the clock they’ll help you. If your not on the clock why are you speaking to customers you cannot and will not help? Manager comes is says why hasn’t anyone filled this doordash order. My thoughts exactly. I don’t get joy to complain but I’m providing a service and when 3+ people are focused on one customers complaint from days ago your about to have one today. Its not hard just communication.
Im back and its just as terrible as before.
… moreMike P
Drive through speaker I’ve complained about for months volume is extremely low. Quite gasoline vehicles people often have to shut car off and the app for the Pinson location will indicate closed in the morning when they’re clearly open however, I think it indicates open an hour after actual opening, perhaps daylight savings setting is off.
… moreAngel Lee
We had a horrible experience! Went to go eat dinner with my dad and my son hollered he was hungry so we stopped to get him some nuggets and the lady in the drive thru was so rude she was rushing us with our order and kept on with a smart tone so we just pulled off and she starts screaming out the window at us . Will not be back
… moreDanny Joiner
Rarely give a 1 star rating but this is the worst McDonald’s. Last 5 visits , every order was wrong and missing food that was paid for. Sauce packets partially open, drinks not filled and large fries not large. Hopefully the franchise owner sees this and makes a surprise visit to see this garbage dumpster of a restaurant.
… moreJazmine Garica
They are the most rudest people ever , this girl with braids on the drive thru window I asked her 3 times for a cup holder and she couldn’t hear me because she had AIR PODS IN . Chelsea do better your hiring these teenagers who do NOT CARE about there jobs .
… morePat O’Neal
0 stars would be more accurate. Made an online order and went to get it. Whole restaurant was shut down unless you’re a door dash driver, no signs on the drive through or anything. Tried to go inside to pick up my order and someone was blocking the door making sure you were a door dash driver. When she opened up the door nothing but the stench of weed coming out the door. Still never got a refund either.
… moreKhuna Labs
Went here a few days ago through the drive-thru and my order was wrong so today I decided to go inside an order on the machine so there’s no confusion. I wanted to sit down and eat so at the machine I ordered inside and picked up a table locator they screamed my table number and had my food in a bag instead of on a tray and my French fries are literally dumped upside down in my bag the straw was already open and the bag was ripped. Also when I went back inside To let them know my fries were upside down and dumped all of my bag They literally cuss at me. Everyone working day shift needs to be fired
… moreLaila Christian
Tina is one of the best workers I’ve seen in here every time I come in here she is working hard and making sure everyone is took care of I believe she needs a raise for sure 10/10 service
… moreJames Baldwin
I went to get breakfast for the family on Saturday. They got my order wrong in the drive thru. I went inside to get it fixed. They did fox it for me, but the food was horrible. Sweet tea tasted bad so I looked in the cup, and it was nothing but sweetened water. Hash browns were completely saturated in grease to the point that I couldn’t remove them from the wrappers.
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