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Reviews
Richard William McSparron Lamb
Almost every table had something that made it dirty. A sub par experience at a McDonalds. Had to ask twice to get a table cleaned. Will be skipping this location next time.
Order came at wrong. They had no trays to eat with
… moreOrder came at wrong. They had no trays to eat with
Rayven Mad
What happened to taking pride in your job? I stopped on my way to work to use some of my points and ordered a Filet-O-Fish. Haven’t had one in a while, but they used to be one of my favorites. I have never been so disappointed and honestly this McDonald’s disappoints me quite often… But the Filet-O-Fish I received was awful. Look at the tarter sauce!! I mean come on!!! Whoever made that noticed it, but still served it!!!! And I get that McDonald’s sets the standard, but 1/2 piece of cheese?? C’mon. These sandwiches are 5.49. Over 5 dollars!!! And this is what I received. Do better McDonald’s on 27 in Davenport. Just …do better.
… moreYaritza Roman
This McDonald’s location service is super slow. You order on a machine, there are no cashiers. The employees seemed to be stressed in the back and unable to handle the demand. Orders come out wrong from what I could see in the floor from
Other customers. Likely, the place is short staffed. The atmosphere is that of a box, extremely unappealing. No music playing either. The orders “to go” when you go inside are served quicker that eat in. I would say skip it, the prices have gone up anyways and you can get better service elsewhere.
… moreOther customers. Likely, the place is short staffed. The atmosphere is that of a box, extremely unappealing. No music playing either. The orders “to go” when you go inside are served quicker that eat in. I would say skip it, the prices have gone up anyways and you can get better service elsewhere.
A. S.
⭐ 1 Star
One of the worst McDonald’s experiences I’ve ever had. I waited 45 minutes for my order, and when it finally arrived, the food was cold and soggy. The staff were rude, and the manager was completely unhelpful and unprofessional. No apology, no explanation — just bad attitudes all around. This place is a mess, and the service is a joke. Total waste of money. Avoid this location if you value your time and your meal.
… moreOne of the worst McDonald’s experiences I’ve ever had. I waited 45 minutes for my order, and when it finally arrived, the food was cold and soggy. The staff were rude, and the manager was completely unhelpful and unprofessional. No apology, no explanation — just bad attitudes all around. This place is a mess, and the service is a joke. Total waste of money. Avoid this location if you value your time and your meal.
Tyler Santoyo
I had such a great experience with Nicholas last night. He took me and my fiancé order with such grace and was very attentive. Just the way he showed his care really made me feel valued as a customer after a long day at work. I’ll definitely be coming back because of Nicholas!
… moreKeilah T
Told me it would be 7 minutes for Apple pies at 4:16am. Ok no problem… at 4:40, I’m still waiting for no update.. she told me to move to the second window at around 4:25 saying that we’re almost done then left me sitting there waiting for over 15 extra minutes. Went back around to ask for a refund, the manager was super nice and apologized many times explaining the machine told her a different time than was said and she shift change. She was great however, I’m starving and wanted a quick bite before going home to sleep. No one communicates except with each other, this is my regular McDonald’s which I go to multiple times in a month and this experience definitely ruined my image of the place. Will be back but never again for breakfast this early.
… moreKiara Liz Negron
All the employees here all look like they hate their job! like at lest be grateful to have a JOB! I ordered 2 meals, asked them to please put each meal in a separate bag the girls response was “ we don’t do that here” we can give you a bag and you can do it yourself. Like honestly I never have high expectations when coming here only reason I do stop is becauee my daughter loves McDonalds but Lord the service always goes from bad to worse
… moreKristie Gonzalez
The service was very good. The people were very friendly.
I just don’t understand these new McDonald’s. It sounds like a hospital. Constant beeping from the machines, no music , the atmospheres are so bland.
I miss when McDonald’s was fun. Used to go more then. Now maybe 1-2 times a year.
… moreI just don’t understand these new McDonald’s. It sounds like a hospital. Constant beeping from the machines, no music , the atmospheres are so bland.
I miss when McDonald’s was fun. Used to go more then. Now maybe 1-2 times a year.
David Roy
3 visits over 2 weeks on vacation. First visit they didnt have ANY soda. Second visit, they left out my daughters fries from.a happy meal! Third visit, my daughter didnt get alher sauce for her nuggets. Not a single visit was without issue.
… moreCoach Armando Powerhouse Torres
Rip off alert, McDonalds on US27 and Sand mine Rd.
The price of $4.49 for a large fry is bad enough. Now let me tell you a story on how they lost me as a customer.
I went with my kids to enjoy a Happy time at the home of the Happy Meal. I ordered 2 large fries in addition. And then the food came out it was “filled” but flat. When I picked them up and opened the carton of fries, they were less than half full. So, I took a deep breath and went up to the counter and asked very politely, can you please fill this up for me?
Oh…my G…..they treated me like….
I was so embarrassed. The first girl (I think her name is Sharay, manager but she did not have a name tag) told me ” that’s how we do it here. The carton needs to be flat and YOU SEE, THIS IS FULL! We are losing money by opening the box and filling it” (I thought “losing money? You charged $4.49 for a large fry”…$9 for 2)
The other “manager” a kid named Alex (this one did have a name tag and id’ed as a manager) looked at me like I’m begging for food and actually went and weighed the carton. He said, yup, that’s 5 Oz. That’s what it is suppose to be. (In my head I was like 5 oz? For a large fry? For $4.49 a carton? $9 for 10 oz of fries???? Thats highway robbery. Even if the box was full its still a rip off. I woukd just be happier about it.)
I was belittled by these employees. Did not feel the magic and love of McDonalds. I’ve been a customer of McDonalda my entire life. I have never been treated like that. “Lose money”? Over a few more fries…..no, I’m sorry, now you lost a customer. AND I WILL MAKE SURE I tell everyone who will listen.
Not cool.
Not cool to embarrass me in front of my kids, the employees and other guest
Not cool to not create a solution. All I asked for is to provide me the large fries filled that I PAID A LOT OF MONEY FOR!
NOT COOL that it was the “managers” that preferred to lose a customer over losing a few cents in giving me what I paid for. 2 large fries.
That was me in person, I can not even imagine the ripping off they are doing to those to get the food delivered.
Thank you for listening. Customer service needs to be addressed. We need to stop “just taking it”.
Have a great weekend. Don’t eat at this McDonald’s. They are definitely PROFIT over EX customer.
… moreThe price of $4.49 for a large fry is bad enough. Now let me tell you a story on how they lost me as a customer.
I went with my kids to enjoy a Happy time at the home of the Happy Meal. I ordered 2 large fries in addition. And then the food came out it was “filled” but flat. When I picked them up and opened the carton of fries, they were less than half full. So, I took a deep breath and went up to the counter and asked very politely, can you please fill this up for me?
Oh…my G…..they treated me like….
I was so embarrassed. The first girl (I think her name is Sharay, manager but she did not have a name tag) told me ” that’s how we do it here. The carton needs to be flat and YOU SEE, THIS IS FULL! We are losing money by opening the box and filling it” (I thought “losing money? You charged $4.49 for a large fry”…$9 for 2)
The other “manager” a kid named Alex (this one did have a name tag and id’ed as a manager) looked at me like I’m begging for food and actually went and weighed the carton. He said, yup, that’s 5 Oz. That’s what it is suppose to be. (In my head I was like 5 oz? For a large fry? For $4.49 a carton? $9 for 10 oz of fries???? Thats highway robbery. Even if the box was full its still a rip off. I woukd just be happier about it.)
I was belittled by these employees. Did not feel the magic and love of McDonalds. I’ve been a customer of McDonalda my entire life. I have never been treated like that. “Lose money”? Over a few more fries…..no, I’m sorry, now you lost a customer. AND I WILL MAKE SURE I tell everyone who will listen.
Not cool.
Not cool to embarrass me in front of my kids, the employees and other guest
Not cool to not create a solution. All I asked for is to provide me the large fries filled that I PAID A LOT OF MONEY FOR!
NOT COOL that it was the “managers” that preferred to lose a customer over losing a few cents in giving me what I paid for. 2 large fries.
That was me in person, I can not even imagine the ripping off they are doing to those to get the food delivered.
Thank you for listening. Customer service needs to be addressed. We need to stop “just taking it”.
Have a great weekend. Don’t eat at this McDonald’s. They are definitely PROFIT over EX customer.