Address and Contact Information
Address: 7495 Gall Blvd, Zephyrhills, FL 33541
Phone: (352) 806-5573
Website: https://www.mcdonalds.com/us/en-us/location/fl/zephyrhills/6042-gall-blvd/3475.html
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Fast Food in Zephyrhills, FL at 6042 Gall Blvd | McDonald’s
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Reviews
Daniel
Don’t go here. I had positive experiences the first few times since it’s a newer McDonald’s but tonight, I ordered 3 burgers for myself and my family and all 3 had raw patties on them.
I tried to submit a complaint through the McDonald’s app, but it’s seemingly near impossible to actually submit a ticket tied to a recent order (which is very easy to do with uber eats and DoorDash).
I tried calling this location 5 times since the app instructs you to contact the location, but no one picked up. Each call rang indefinitely until someone on their end hung up each time.
… moreI tried to submit a complaint through the McDonald’s app, but it’s seemingly near impossible to actually submit a ticket tied to a recent order (which is very easy to do with uber eats and DoorDash).
I tried calling this location 5 times since the app instructs you to contact the location, but no one picked up. Each call rang indefinitely until someone on their end hung up each time.
Chuck Reams
I rarely do reviews. I’m of an age that tries something and you either like it or you don’t. Some of the posts are a little unfair, especially as it pertains to this location. I also do less fastfood than I did in the past, but my experience with this location has been pretty good. The staff are professional and courteous. The food (McMuffins) are hot/warm and delicious. The service is fast and the price is reasonable. The coffee is always hot and fresh, at least when I go there. And refills are available upon request.
… moreAriane Peters
The worst crispy chicken sandwich ever! It’s was stringy and chewy. Straight disgusting. I’m only going to the other McDonald’s in Zephyrhills from here on out. Couldn’t even finish it. Straight trash!!!
… moreAndrew Deally
They literally park you for every order just to keep their times down, but they can’t even get your order correct. If you don’t happen to check your bag, you have to take more time out of your day to drive all the way back and wait yet again for them to fix their mistake. If they insist on parking every single car, they need competent people to double-check the order before it goes out.
… moreMichael DjGravityX Means
SLOOOOOOWWWWWW! Omg!!!! This must be one of the slowest McDonald’s I’ve ever been to. I’ve seen a smaller staff work faster at MUCH busier locations, and with quality food. Although the kitchen is mostly hidden so it’s hard to see how many people were actually back there and what they’re doing.
The staff is nice and they are actually working rather than goofing off, but despite not having a dedicated front counter staff, they were never even close to FAST food. In fact, saw a man wait over 3 min for a refill on his soda. Why, because this location decided to not have refills on the floor and not have the appropriate kitchen setup and staff to manage.
I’m sure mobile orders have also made things difficult, but staffing is important as is the ability to multitask and overlap and get work done as a team.
Needless to say I had to wait 27 minutes for 2 happy meals, a small fry and 2 extra large fries. Only to have one fry bagged upside down so nothing was in the container and one of the large fries missing.
Issues were resolved without hassle, but after 27 min the last thing you should have is an incorrect order.
Food wasn’t bad but the fries were undercooked (despite being ordered as well done). But again, if you’re waiting 27 min, food better be perfect. It wasn’t.
This was 1:30pm on a Saturday. Very few inside customers (3-4 at any time including me) and the drive through wasn’t long either. Only one mobile pickup was made during that time.
Despite only 4 customers inside, there was NOT sufficient parking as I was forced to either park in curbside pickup, drive thru waiting or the next business over. And to make things worse, there is another McDonald’s about an hour a way right off the major highway, which further limits traffic at this location. Yet somehow, slow was the only possible scenario.
All in all, the assessment is simple…. NEVER COMING BACK.
… moreThe staff is nice and they are actually working rather than goofing off, but despite not having a dedicated front counter staff, they were never even close to FAST food. In fact, saw a man wait over 3 min for a refill on his soda. Why, because this location decided to not have refills on the floor and not have the appropriate kitchen setup and staff to manage.
I’m sure mobile orders have also made things difficult, but staffing is important as is the ability to multitask and overlap and get work done as a team.
Needless to say I had to wait 27 minutes for 2 happy meals, a small fry and 2 extra large fries. Only to have one fry bagged upside down so nothing was in the container and one of the large fries missing.
Issues were resolved without hassle, but after 27 min the last thing you should have is an incorrect order.
Food wasn’t bad but the fries were undercooked (despite being ordered as well done). But again, if you’re waiting 27 min, food better be perfect. It wasn’t.
This was 1:30pm on a Saturday. Very few inside customers (3-4 at any time including me) and the drive through wasn’t long either. Only one mobile pickup was made during that time.
Despite only 4 customers inside, there was NOT sufficient parking as I was forced to either park in curbside pickup, drive thru waiting or the next business over. And to make things worse, there is another McDonald’s about an hour a way right off the major highway, which further limits traffic at this location. Yet somehow, slow was the only possible scenario.
All in all, the assessment is simple…. NEVER COMING BACK.
Melissa Meeks
I visited this McDonald’s about 30 minutes ago and had one of the most frustrating experiences I’ve ever had at a fast-food restaurant. I initially messed up one of the burgers for my daughter’s friend, so I went back through the drive-thru to order a plain one. When I checked the bag, I noticed they also forgot the BBQ sauce for the chicken nuggets.
When I went back through the drive-thru to get the correct burger and ask for sauce, the employee told me they had no dipping sauces at all. Then she said they did have ketchup and honey mustard, so I asked for honey mustard. When I finally got the bag, there was no sauce in it at all.
At that point, I decided to just eat the burger I originally ordered for myself, but even that was wrong. I ordered it exactly as it comes because I only like McDonald’s burgers when they include onions — this one had no onions whatsoever.
Overall, the order was wrong multiple times, the sauces were missing twice, and the communication was frustrating. This has definitely made me not want to return to this McDonald’s location.
… moreWhen I went back through the drive-thru to get the correct burger and ask for sauce, the employee told me they had no dipping sauces at all. Then she said they did have ketchup and honey mustard, so I asked for honey mustard. When I finally got the bag, there was no sauce in it at all.
At that point, I decided to just eat the burger I originally ordered for myself, but even that was wrong. I ordered it exactly as it comes because I only like McDonald’s burgers when they include onions — this one had no onions whatsoever.
Overall, the order was wrong multiple times, the sauces were missing twice, and the communication was frustrating. This has definitely made me not want to return to this McDonald’s location.
A Witt
I needed to stay in Zephyrhills for a week and chose this McDonald’s for my morning routine.
The first thing I noticed is that the design is not set up for the seniors who reside here. From the stools for seating to the kiosks for ordering, the older population complains about how difficult it is to navigate a meal here, regardless of how stylish or “trendy” it might be.
The personnel are primarily focused on the drive-thru patrons, which leaves the lobby empty of employees most of the time.
The most frequent complaint I overheard over the 6 days was that there are no napkins avaliable in the lobby. NONE. You have to get the attention of an employee if you need napkins. You also have to get their attention if you want a drink refill, as there are no soda fountains in the lobby either. So, you might spend much of your time waiting for assistance when you are trying to eat a meal. I gathered that the locals have learned that already and pretty much stay away if they are looking for a dine-in breakfast.
… moreThe first thing I noticed is that the design is not set up for the seniors who reside here. From the stools for seating to the kiosks for ordering, the older population complains about how difficult it is to navigate a meal here, regardless of how stylish or “trendy” it might be.
The personnel are primarily focused on the drive-thru patrons, which leaves the lobby empty of employees most of the time.
The most frequent complaint I overheard over the 6 days was that there are no napkins avaliable in the lobby. NONE. You have to get the attention of an employee if you need napkins. You also have to get their attention if you want a drink refill, as there are no soda fountains in the lobby either. So, you might spend much of your time waiting for assistance when you are trying to eat a meal. I gathered that the locals have learned that already and pretty much stay away if they are looking for a dine-in breakfast.
Hayley
Nobody in this drive through knows how to communicate or multitask. I can put a whole class of 5th graders in there who can run it better. Matter of fact I bet I can run that drive thru alone better. When I got there it was just us in line tonight I ordered 2 cookies and a large fry. I waited 15 minutes.. they forgot I was there lmao nonetheless my fries were halfway warm it wasn’t even worth going back in, I could stand inside and they could forget I put a order in.
I went there again 11/9 and they forgot my order again. The only person with sense in the mornings that works there is Marcus.
… moreI went there again 11/9 and they forgot my order again. The only person with sense in the mornings that works there is Marcus.
Kevin Timm
This one could be the worst one yet waiting for over 20 min pretty sure they forgot me. So much for fast food McDonald’s seems to be worst not only do you gotta take you’re own order I guess they want you to cook it to. Nothing but kids with attitude who act like you are a bothering them. Bring back the good ol days pls and thank you Ronald help!………….
… moreNicolas Rodriguez
Every time I go in there. My orders has been messed up. Wrong food. And burger are cold
… more