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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Address and Contact Information
Address: 1140 NW 40th Ave, Lauderhill, FL 33313
Phone: (954) 583-5226
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McDonald’s | Lauderhill FL – Facebook
. $. . Always open. . 1140 40th Ave, Lauderhill, FL, United States, 33313. Links. . mcdonalds.com/us/en-us/location/fl/lauderhill/11… Contact info. .
Reviews
Tamicka Byrd
I order a Big Mac meal with no onions and had to send the Big Mac back three times as they continue to place onions on my burger. All three burgers came back with onions by the third burger whoever was on the grill was being petty to the point they placed the onions under the big second meat where the where middle bun is. Gotta do better especially the manager because I’m pretty sure Mr Hangan wouldn’t be happy. This order was around 12:15am on 03/09/2026.
… moreBitcrush
The worst experience ever. Spent half an hour in a drive through line to get this piece of …
It’s not what I ordered and I’m not sure that McDonalds even have this type of burger.
Looks like it was cooked by a blind person.
Don’t come here if you don’t want your dinner ruined.
… moreIt’s not what I ordered and I’m not sure that McDonalds even have this type of burger.
Looks like it was cooked by a blind person.
Don’t come here if you don’t want your dinner ruined.
Elena Durocher
To Whom It May Concern,
I am writing to formally file a complaint regarding my recent experience at your location.
The young man who initially took my order clearly did not know how to properly enter or process it. He was not an active listener, which resulted in confusion and frustration during what should have been a simple transaction.
Due to the issues with my order, I requested to speak with a manager. It took approximately 10 minutes for the manager to come to the window. When I asked what caused the delay, he stated that he was counting money. I found this response inappropriate given that a customer concern should take priority.
The manager identified himself as Ray. Unfortunately, his appearance was unprofessional—his shirt was hanging loosely and partially out of his pants, and he appeared as though he had just woken up. Most concerning, he did not acknowledge my concerns or attempt to resolve the situation. Instead, he simply walked away without offering assistance or an apology.
This experience was unacceptable and reflects a serious lack of training, professionalism, and customer service standards. I believe this location requires immediate review and corrective action to prevent other customers from experiencing similar treatment.
I would appreciate a response regarding how this matter will be addressed.
… moreI am writing to formally file a complaint regarding my recent experience at your location.
The young man who initially took my order clearly did not know how to properly enter or process it. He was not an active listener, which resulted in confusion and frustration during what should have been a simple transaction.
Due to the issues with my order, I requested to speak with a manager. It took approximately 10 minutes for the manager to come to the window. When I asked what caused the delay, he stated that he was counting money. I found this response inappropriate given that a customer concern should take priority.
The manager identified himself as Ray. Unfortunately, his appearance was unprofessional—his shirt was hanging loosely and partially out of his pants, and he appeared as though he had just woken up. Most concerning, he did not acknowledge my concerns or attempt to resolve the situation. Instead, he simply walked away without offering assistance or an apology.
This experience was unacceptable and reflects a serious lack of training, professionalism, and customer service standards. I believe this location requires immediate review and corrective action to prevent other customers from experiencing similar treatment.
I would appreciate a response regarding how this matter will be addressed.
illest
Walk in 6:30am lady looks at me and throws water on floor were I have to go and walk to the kiosk to order food not a care in the world if I get wet with I did and or slip and fall. I wanted to smack this lady so hard so disrespectful. Should had fell and made a lawsuit.
… moreStani Shlyahovy
After placing a food order (drive-in), I requested a cup of hot water so I could warm my daughter’s milk.
I was told that I would need to come inside the restaurant to receive it, and additionally, I was informed that it was not complimentary and would cost $1.
I found this response to be rude and unprofessional, especially given that I had already placed a food order. Manager refuses to speak to me.
Not coming back to this location.
… moreI was told that I would need to come inside the restaurant to receive it, and additionally, I was informed that it was not complimentary and would cost $1.
I found this response to be rude and unprofessional, especially given that I had already placed a food order. Manager refuses to speak to me.
Not coming back to this location.
Calvin B Lamar
I am writing to formally express my concern regarding a very disappointing experience at your McDonald’s location at 1140 N State Road 7 (US-441), Lauderhill, Florida, on December 14, 2025, at approximately 10:29 PM.
Upon arriving at the drive-thru, I waited an unusually long time at the ordering device without any greeting, acknowledgment, or request for my order. After receiving no response, I proceeded to the window, assuming there may have been a technical issue or staffing delay.
When I arrived at the window, the cashier immediately responded in an unprofessional and dismissive manner, stating, “Don’t you realize that I’m the only one working both of those windows?” I calmly explained that staffing challenges are not the customer’s responsibility and that a basic level of courtesy and communication is still expected. Unfortunately, the cashier showed no concern, offered no apology, and continued to be rude.
I then requested to speak with a manager. When I informed the manager that I intended to contact corporate regarding the incident, I was told that this is not a corporate store and that corporate could not assist me. I requested the owner’s contact information and was told it would not be provided. The manager stated that he would “handle it internally” and further mentioned that I was the third customer to complain about this employee, which suggests this is not an isolated incident.
I want to be clear: I understand that staffing shortages happen, and I have grace for hard-working employees. What I do not accept is disrespect, dismissiveness, or the suggestion that customers should tolerate poor treatment because of internal operational issues.
As the franchise owner, I believe you would want to be aware of how customers are being spoken to and how concerns are being addressed, especially when repeated complaints are involved. I trust that you value professionalism, accountability, and customer service, and I hope this matter will be taken seriously.
I would appreciate acknowledgment of this complaint and information on how situations like this will be prevented in the future.
Thank you for your time and attention.
Respectfully,
Calvin B Lamar
… moreUpon arriving at the drive-thru, I waited an unusually long time at the ordering device without any greeting, acknowledgment, or request for my order. After receiving no response, I proceeded to the window, assuming there may have been a technical issue or staffing delay.
When I arrived at the window, the cashier immediately responded in an unprofessional and dismissive manner, stating, “Don’t you realize that I’m the only one working both of those windows?” I calmly explained that staffing challenges are not the customer’s responsibility and that a basic level of courtesy and communication is still expected. Unfortunately, the cashier showed no concern, offered no apology, and continued to be rude.
I then requested to speak with a manager. When I informed the manager that I intended to contact corporate regarding the incident, I was told that this is not a corporate store and that corporate could not assist me. I requested the owner’s contact information and was told it would not be provided. The manager stated that he would “handle it internally” and further mentioned that I was the third customer to complain about this employee, which suggests this is not an isolated incident.
I want to be clear: I understand that staffing shortages happen, and I have grace for hard-working employees. What I do not accept is disrespect, dismissiveness, or the suggestion that customers should tolerate poor treatment because of internal operational issues.
As the franchise owner, I believe you would want to be aware of how customers are being spoken to and how concerns are being addressed, especially when repeated complaints are involved. I trust that you value professionalism, accountability, and customer service, and I hope this matter will be taken seriously.
I would appreciate acknowledgment of this complaint and information on how situations like this will be prevented in the future.
Thank you for your time and attention.
Respectfully,
Calvin B Lamar
Cherika Fertil
Location Matters. It seems that they have new employees. Which is okay but I hoped they were more trained. Reason being in this picture I ordered a quarter pounder meal, which I don’t usually eat fast food as much but when I do I go to this McDonald’s location. Yet, I’ve bit into an alive cow it was still bleeding. It was pink. The only thing this quarter pounder wasn’t doing was “mooo-moo” like a cow. I went in store to show what I’ve bit they just took the burger to the back with no explanation or apology, and the cashier actually had to go in the back to do it herself. There was no teamwork. So I decided to just leave without the burger because I was already discussed my appetite was gone.
… moreCristian Borquez
I don’t even know how to describe how bad the service was. Mcdonalds corporate just needs to shot this location down to save their reputation. What a nightmare
… moreAriesSweet Blu
My young child and I arrived. Ordered 2 mcdouble meals, MINUS the onions. I hate fresh onions. Paid then double-checked at the receiving window with the staff that my burgers would have no onions. The guy smiled and confirmed before handing me my bag that there’s no onions. Cool. Got all the way home 17 min later opened my food to see TONS of tiny onions inside and outside of both of my burgers. It was like an onion orgy Fiesta occurred OR the burger maker was pissed off at somebody in the kitchen and took it out on my mcdoubles. I was so disappointed yet starving. Because I was so hungry, I decided to scrape all the onions off of one of the sandwiches and ate it so i could eat dinner with my child. It was NOT a pleasurable sandwich since I had to pick through it but I didnt want to not eat something at the dinner table with my child. I really wished it was made properly the 1st time around because I did my due diligence. I ordered the burgers minus onions please, the receipt stated no onions, burger wrapper also said “No Onions” asked the guy at the receiving window AGAIN and he agreed just for me to be utterly displeased when I got home. It was NEVER in my plans to leave the house again for the evening. However, 45min later, I decided to drive back to the McDonald’s bc I hate paying for food that goes to waste. I was so unhappy about having to pick through my 1st sandwich, I didn’t want to experience that with my 2nd one. I wanted to be made whole about the mistake they made and receive the right sandwiches I paid for. I patiently drove back through their busy drive thru with my child in the car and expressed my concerns. I politely requested that I receive 2 replacement Mcdoubles with no onions this time… The same guy that helped me before was still on the clock working the drive thru. Great. I handed him my receipt as proof and showed him one of the onion filled burgers they messed up. I brought the burger wrapper of the 2nd one I played over displaying all the onions i had to scrape out of it. 1min later, The guy hands me only one corrected burger and stated the Manager is only replacing one since I ate the other one. I asked to speak to her. She walked over…I told her I was starving but didnt enjoy it since it was filled with onions. She stared at me like I was the problem. I was thrown aback because an establishment should NEVER put the blame on a customer when they’re the ones that dropped the ball in the 1st place. If only they did their job right the 1st time I would have been happy and satisfied at home with my initial food order saved gas by not having to drive another 17min BACK to their establishment begging for understanding. The female manager spoke to me so dry as if I was an annoying thief that was aggravating her. You would have thought I tried to rob McDonald’s with a ski mask on and knife the way she looked at me with pure judgment.
When I chose to drive back there, I really thought I was going to be acknowledged with a simple apology, kindness, respect, and superior customer service this time around. NOPE.
For another 2 minutes, I’m frustrated trying to explain to the manager that I earned to receive two fresh sandwiches prepared CORRECTLY. The manager was stone cold…rolled her eyes talking underneath her breath did NOT care I could see and hear her annoyance with me. She walked away from the window with anger, saying she’ll just give it to me! Arrived back and handed me the 2nd sandwich. I said “thank you” to show appreciation although she said nothing after that. While Im driving off she was complaining about me to a different male worker that had a very deep voice. A customer should NEVER hear staff speaking ill-mannered towards them. It’s unprofessional and distasteful. Best believe that the way she handed me that sandwich there’s no way I was going to eat it. All I could think of was her giving me the oldest sandwich sitting under the heat lamp or possibly spit shine or playing hockey with my hamburger buns before wrapping it up. Bring back pleasant customer service ethics.
… moreWhen I chose to drive back there, I really thought I was going to be acknowledged with a simple apology, kindness, respect, and superior customer service this time around. NOPE.
For another 2 minutes, I’m frustrated trying to explain to the manager that I earned to receive two fresh sandwiches prepared CORRECTLY. The manager was stone cold…rolled her eyes talking underneath her breath did NOT care I could see and hear her annoyance with me. She walked away from the window with anger, saying she’ll just give it to me! Arrived back and handed me the 2nd sandwich. I said “thank you” to show appreciation although she said nothing after that. While Im driving off she was complaining about me to a different male worker that had a very deep voice. A customer should NEVER hear staff speaking ill-mannered towards them. It’s unprofessional and distasteful. Best believe that the way she handed me that sandwich there’s no way I was going to eat it. All I could think of was her giving me the oldest sandwich sitting under the heat lamp or possibly spit shine or playing hockey with my hamburger buns before wrapping it up. Bring back pleasant customer service ethics.
Jan Edmond
The worst experience ever!! Should not be allowed to operate.The manager (Mandy I think) told me they supersize and charge for a supersize meal automatically at night. I told her I didn’t order it nor did I want it.She took the bag ,closed the window and then returned handed me the bag ,stated she added an apple pie and gave me $2. I got home and opened the bag. Please look at my photos. I contacted customer service Roderick replied saying thank you.
… more