Cutler Bay Living
I’ve never thought of giving McDonald’s a review. But this is the first one I can say always super duper clean. Never have I dealt with anyone who doesn’t seem like they want to work. Super fast service. Haven’t missed an item yet in my orders. And sometimes I order for about 6 guys and order good. In the morning I order on app soon as I walk in they ask my name and hand my food with a smile
… moreAl Scaletti
I was disappointed because the food not only was cold.The people were not very helpful. What I did wanna exchange my food for hot food? The experience just became worse. I cannot recommend mcdonald’s at all.Because of the food quality has gone downhill.
… moreRobbie
Very good place to take your fast food.
Fast, efficient and smart.
The location has been renovated recently.
No more fountain available.
Employees speak English and Spanish as well.
Very clean, great!
A lot of parking available.
I recommend to use the McDonald App to earn point and time.
… moreDP MJ
McDonalds, I love McDonald’s, but at this particular location I think it has a lousy management. I guess they don’t train the employees as good as in other locations.
Most staff is rude, some are very nice. I come to buy food here and it must be someone in management (she had a black polo shirt) talking rude to the people ordering in front of me. That is not the McDonald’s I am fond of.
I’ve eaten at this location many times and the order accuracy is always off, incomplete, or not as ordered. You are better off going to another McDonald’s or Wendy’s that’s right down the road.
I hope management can see what’s going on and fix it.
… moreRachel Tejada
During the night shift on 12/04, the manager on duty displayed extremely unprofessional behavior. She is very rude, loud, and has poor customer service. She was yelling at the employees in front of customers. Please follow up on this type of behavior.
… moreGabriel Moron
Absolutely terrible experience every single time. The supervisors are not just rude — they’re completely unprofessional and clearly have no training in basic customer service. They mess up orders constantly, especially billing, and instead of owning their mistakes, they gaslight customers like it’s our fault. The staff treats people with zero respect, whether you’re inside the store or stuck at the slow, chaotic drive-thru. It’s honestly embarrassing. The only saving grace is that the food is fresh, but it’s not worth dealing with the attitude and incompetence. Management seriously needs to get it together.
… moreNASSER ALMARRI
Javier was incredibly fast with bringing the order please thank him so much for his amazing service!
… moreKostiantyn S
My experience was so awesome so I just want to share. Sometimes it takes 10-20 minutes to wait for the order at different branches of McDonalds. But here I made a mobile order just after I parked a car and when I enter it was ready. Unimaginable
… moreMM 360 Agency
Love to buy ice thru the drive thru
You just order in the app and drive to pick up
… moreTony Torre
Don’t bother getting a table number, the manager is to elite to bring you your food to the to your table.
… more