Social Profile: 
![]()
✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery
… View more
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
Related Web Results
Fast Food in Hialeah, FL at 460 Hialeah Dr | McDonald’s
Looking for Fast food near you? Visit McDonald’s in Hialeah, FL at 460 Hialeah Dr, for breakfast, burgers, fries, and more, or order online!
Fast Food in Hialeah, FL at 8505 Nw 186th St | McDonald’s
Looking for Fast food near you? Visit McDonald’s in Hialeah, FL at 8505 Nw 186th St, for breakfast, burgers, fries, and more, or order online!
Fast Food in Hialeah, FL at 17850 Nw 57th Ave – McDonald’s
Looking for Fast food near you? Visit McDonald’s in Hialeah, FL at 17850 Nw 57th Ave, for breakfast, burgers, fries, and more, or order online!
Reviews
Priscilla Consuegra
I’ve consistently had disappointing experiences at this McDonald’s location. On multiple visits, they have been out of ice cream and several other major menu items, such as chicken nuggets. Additionally, the customer service has been lacking the staff members are often unhelpful. I hope management takes steps to improve both inventory availability and overall customer service.
… moreJose Sepulveda
I have been living in this area for 20 years and this place has the worst customer service. They take long in the drive thru to get your order, then when you start asking for your order either is cash or ran out. Then you have too wait till everyone pays to be able to drive out. If you order online and park at the phone line area you need to check your food. Something will be missed and you have to get out of the car to go inside in which they don’t ever say hello. You have to call them to see you if not they will not help you. The guys told me to use the kiosk to order and I was missing food. If you pass by this McDonald and you don’t see anyone in the drive thru is because CASH only system is down not for an hour for days. Then if you go inside to pay cash you will not get service. Why have two drive through you will wait and 3 cars will pass by you and no one speaks you have to drive up to place your order. When I got to lunch I got to Wendy’s across them and they are fast. If I need to go to a McDonald I go to the one in Miami Gardens off I -75. They have good customer service. Order online for DoorDash wait for like 2 hours and your food is cold. Please don’t come here
… moreAngelika Hernandez
Of course if I could give ZERO stars I would:
I visited this McDonald’s on February 16, 2026, and it was hands down the WORST fast-food experience I’ve had in a long time.
From the moment we walked in, no one greeted us. Not a single acknowledgment. We ordered through the kiosk — a Big Mac meal (extra onions, extra pickles, no cheese, medium fries, medium Coke). After waiting longer than expected, we finally received the food.
When I sat down to eat, I immediately noticed my “extra onions” were practically nonexistent — actually less than the normal amount. I specifically selected and paid for extra onions. That’s the entire point of customizing your order.
I went to the counter politely and asked for a small container (like a 4-piece nugget box) with diced onions so I could add what I had ordered. I explained clearly that I did not want them taking my sandwich back — I simply wanted the onions on the side.
Instead of resolving it, the employee kept repeating herself with attitude, asking where my sandwich was as if I was asking for something outrageous. After going back and forth, I requested a manager.
The first manager made me wait. Then a second manager came out and I had to explain everything again. He told me it was “against store policy” to provide onions in a container. That explanation made zero sense considering the onions would have gone onto a new sandwich anyway. Other McDonald’s locations have never had an issue just giving diced onions on the side when an order was made incorrectly.
He repeatedly interrupted me while I was speaking and dismissed everything I was saying. When I explained I didn’t want them touching my food again due to the conflict and attitude, his response was: “Oh well, too bad.”
That is not customer service.
At that point my appetite was completely ruined, so I requested a refund. Instead of handling it professionally, I was outright disrespected. He refused to give me my refund and escalated the situation further. It wasn’t until my husband stepped in and confronted the issue that the manager finally processed the refund. So apparently basic respect and resolution only happen when a man gets involved?
To make it even more ironic, he refunded us in cash even though we paid with a card — which contradicts the “store policy” excuse he used minutes earlier about not being able to give onions in a container.
So let’s summarize: • Extra onions were not provided. • A simple correction request was refused. • “Store policy” was selectively enforced. • I was interrupted, dismissed, and disrespected. • Refund was refused until my husband intervened.
This entire situation was avoidable. It was never about onions — it was about basic competence and professionalism. Instead, it turned into unnecessary hostility over a completely reasonable request.
This location needs serious retraining on customer service, communication, and conflict resolution.
DO BETTER!
… moreI visited this McDonald’s on February 16, 2026, and it was hands down the WORST fast-food experience I’ve had in a long time.
From the moment we walked in, no one greeted us. Not a single acknowledgment. We ordered through the kiosk — a Big Mac meal (extra onions, extra pickles, no cheese, medium fries, medium Coke). After waiting longer than expected, we finally received the food.
When I sat down to eat, I immediately noticed my “extra onions” were practically nonexistent — actually less than the normal amount. I specifically selected and paid for extra onions. That’s the entire point of customizing your order.
I went to the counter politely and asked for a small container (like a 4-piece nugget box) with diced onions so I could add what I had ordered. I explained clearly that I did not want them taking my sandwich back — I simply wanted the onions on the side.
Instead of resolving it, the employee kept repeating herself with attitude, asking where my sandwich was as if I was asking for something outrageous. After going back and forth, I requested a manager.
The first manager made me wait. Then a second manager came out and I had to explain everything again. He told me it was “against store policy” to provide onions in a container. That explanation made zero sense considering the onions would have gone onto a new sandwich anyway. Other McDonald’s locations have never had an issue just giving diced onions on the side when an order was made incorrectly.
He repeatedly interrupted me while I was speaking and dismissed everything I was saying. When I explained I didn’t want them touching my food again due to the conflict and attitude, his response was: “Oh well, too bad.”
That is not customer service.
At that point my appetite was completely ruined, so I requested a refund. Instead of handling it professionally, I was outright disrespected. He refused to give me my refund and escalated the situation further. It wasn’t until my husband stepped in and confronted the issue that the manager finally processed the refund. So apparently basic respect and resolution only happen when a man gets involved?
To make it even more ironic, he refunded us in cash even though we paid with a card — which contradicts the “store policy” excuse he used minutes earlier about not being able to give onions in a container.
So let’s summarize: • Extra onions were not provided. • A simple correction request was refused. • “Store policy” was selectively enforced. • I was interrupted, dismissed, and disrespected. • Refund was refused until my husband intervened.
This entire situation was avoidable. It was never about onions — it was about basic competence and professionalism. Instead, it turned into unnecessary hostility over a completely reasonable request.
This location needs serious retraining on customer service, communication, and conflict resolution.
DO BETTER!
Daii Baby
This is the worst McDonalds I’ve ever been to in my life. I literally hate to be this person. Call me a Karen idc their system is always down and only ever have 2 items on menu and majority of the time it’s only cash. I would literally leave no stars if I could. Don’t waste your time coming here. Go to another near by McDonald’s, I go every night since I leave work so late and always think to myself maybe I’ll get lucky. Yea. Never.
… morevicky cartelles
if i could i would put 0 stars. im extremely disappointed i ordered doordash 3 TIMESSS and they kept on saying our order wasnt on the system then for THE 4th TIME it was already 3 in the morning and said that they were changing to breakfast I BEEN TRYING TO ORDER FOR THE PAST 3 HOURS. the food is bad there it always comes out cold and it tastes old
… moreJoel Suarez
The service at this place sucks you will spend at least 15 mins minimum in the drive thru be4 you get ur order. If you go inside no one wants to help you and if they do they have a face that they don’t want to move there. Fires are always cold for me the last 3 times I been there. Even when I do Uber eats from there I had to cancel orders bc they take to long at the drive to when is after 9pm .
… moreSamantha Claudia Pulido Tarrau
Always horrible experience.They charge you in advance when ordering through the app ,and then when you get to the window don’t have the product you ordered.They don’t offer alternatives or give you the money back .Never put the sauce in the bag ,always have to make sure the sauce is in the back .Also if order at the counter takes forever to serve you
… moreExtremelyDG (ExtremelyDG)
This McDonald’s location has their “systems down” incredibly often or have some other situation going on like, “we only have nuggets and fries”, or “we don’t have quarter pound patties, only big Mac patties (???)”. Just go to a different location if you’re looking for late-night food, the amount of times I’ve had to cancel a mobile order (7 business day refund process btw) is absurd. Not the employees fault at all, they are all kind and respectful, but sincerely management at this place should really consider closing at night instead if they’re unable to provide service so often late at night. No place has their systems down like this McDonald’s, I stfg.
… moreMichael Ponce
HORRIBLE IF I COULD GIVE 0 STARS I WOULD! They never have anything past 10pm and if they do they literally say they have enough chicken for 2 orders. It’s been like this for over a year they need new staff and new management!
… moreJoshua Pena (Pida305)
This is the worst mcdonald’s I ever been to. The staff do everything in their power to avoid speaking to customers. 45 mins to wait for my food. When I finally get my food its cold. I ask for refund they refuse. Never again. Corporate needs to step in and do something about this location. I witnessed a employee yelling at a customer.
… more