

McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
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Fast Food in Sanford, FL at 3785 Orlando Dr | McDonald’s
McDonald’s: Burgers, Fries & More. Quality Ingredients.
McDonald’s, 112 S French Ave, Sanford, FL 32771, US – MapQuest
Reviews
At the pay window i was chatting with the cashier and yelled to someones attention that we knew working that passed in the window. At the time i was looking for my card to pay with when i noticed i did not have it. So i told the cashier i would run across the street to get it and come right back in which he understood and stated that was not a problem.
When i returned an employee I believe was the manager who was previously there giving is the evil eye was now at the pay window and told us that she cancelled our order and she will not take our order and have a good day. She then closed the window.
She refused our service because we were “loud and holding up the line”
She would not speak with us and no one would give us her information. She also attempted to hide her name tag. To refuse service and say that we were loud and holding up the line is outrageous. To not give the common courtesy of a proper and reasonable explanation any human deserves is outrageous working in a place of hospitality with a manager title. Her demeanor was rude and very audacious and when she closed the window with a very nice nasty sarcastic have a nice day i was utterly confused of how someone like this could be an employee let alone a manager at this fairly new renovated McDonalds. Ive never had such a disgusting experience at McDonalds my entire life. This lady should not be able to speak to customers in this manner and refuse service for such reasons.
Also i go to this mcdonalds often and they are extreamly slow, always out of something, and have an attitude about fixing your order.
Got the meal through the drive thru, too hard to return and let management know. This is a recurring issue that they should be monitoring unless it’s now their policy to not fill the container.
The area was relatively clean, but the lobby was filling up with upset customers that were waiting for food for almost 30 minutes, and other people that smelled like weed who didn’t even order food, just there to hang out. My family wanted eat quick and get out.
Overall, we wouldn’t visit this establishment again, especially for the money new spent, it’s renovated where they separate the employees with the customers, and trying to get their attention for something takes almost 3-5 minutes which is ridiculous. Waist is time, and service wasn’t great, a long with the sketchy area.