Cadence Ly
Horrible experience. We’ve came to this McDonald’s before but never dealt with anything even remotely close to what happened tonight. We bought 3 meals and one sandwich. Our meals had Hi-C, Diet Coke, and a Sweet Tea. We received two diet cokes instead of a sweet tea and diet coke and asked to send the other diet coke we didn’t order back for the sweet tea we didn’t get. It’s not even like we randomly asked to give us a sweet tea for free, we handed her the receipt and she hardly read it. She said we ordered two diet cokes but we definitely did not. The worker instantly got defensive when we asked for the drink and got her manager and told them that we were arguing with her when we simply asked for a drink we ordered and didn’t get.
Manager asked the worker if we were arguing and the worker said yes. She turns towards us and says that “we don’t tolerate arguing” when again, we did not argue. She pointed to the Hi-C in the backseat and said that was the sweet tea when obviously it wasn’t. We told the manager that it was a Hi-C and not a sweet tea and she said she was going to call the cops on us if we argue with their workers again. The worker also said that she “might as well throw the sweet tea in the car” to her manager. Even through all of the attitude we got we never raised our voices or said anything remotely rude or snarky. It’s almost as if the employee was searching for an issue or anyone to get upset with and unfortunately it had to be me and my friends.
We were nothing but respectful and probably didn’t even say much at all other than asking for the sweet tea we didn’t get. Horrible staffing and needs new management because they were rude and defensive for literally no reason. Hope you guys can find happiness in life.
Receipt and drinks attached for proof
… moreVictoria Rena
Ordered a big mac with light lettuce and one packet of mayonnaise. I got the exact opposite – No lettuce and no mayonnaise, just light mac sauce. How do you mess that up ..
… moreBritney Yeah
My food has been especially fresh the last few times I have went. The young black gentleman who wears glasses and works the drive thru is always so kind and polite. Yall keep up the good work!
… moreSean Ezzard
For the first time in forever, I’m finally getting out to enjoy a steak bacon egg and cheese biscuit and a cup of coffee followed by a hash brown and it has never been more fresh.
The freshness of the food ranged quite distinctively all the way from the beautiful aroma in the kitchen followed by the amazing customer service from the lady in front who makes the absolute BEST COFFEE THIS SIDE OF THE MISSISSIPPI!! lol
Ultimately I feel like this McDonald’s location deserved a shout out because they vibe war with their customers and they make their customers tummies happy
… moreUnique
It’s almost like every time you go to this location someone has an attitude no matter if it’s morning evening night overnight whatever the case may be. You can wait on your food and still get the wrong food you go back in to return it and get the right food you ordered they have an attitude and then your food is sloppy if you don’t want to be at work then don’t go I asked for fries and was told that I had to wait 30 minutes when I come to this location several times before now one in price before lunch and only had to wait the amount of time that it takes to cook fries whether it can be done or not everybody needs to follow the same rules so they don’t run into these type of problems.
… moreEve D.
Good service and clean restaurant with a play area.
… moreApril Ballard
I’m grateful for managers like Mrs. Barbara who take customer service seriously. Last night, my friend and I stopped by for a late-night snack. We ordered an Oreo McFlurry and a vanilla milkshake, but when we got to the window, the cashier was rude and told us she doesn’t take orders at the window and slammed it shut! She assumed we wanted to add to our order, but we just wanted to ask for napkins. I politely went inside and asked for a manager. The young lady who assisted me was nice and apologized for what happened. Then, Mrs. Barbara, the manager, came over and apologized, ensuring me it wouldn’t happen again. I appreciate managers who hold their employees accountable. I’ve known Barbara for years, and I swear the place would fall apart without her and Mrs. Emma. Thanks for turning a bad experience into a good one.
… moreAnastasia Baptist
Clean space. The gentleman (12:30 pm) in the yellow shirt cleaned the place efficiently. Real dedication. The woman cashier, greeted my family with warmth and though, it was busy, made sure we were recognized. It was one of my best experiences at a McDonald’s.
… moreEmerson Biossat
Every single time I’ve come here there has been something wrong with my order. My first issue was that I was in the drive through and I sat there and no one was speaking. I finally said something and they took my order. The staff themselves i have never had an issue with as they are pleasant, it’s just the orders are always always wrong. I ordered the bacon Cajun ranch McCrispy and when I got home I saw there was no chicken to be seen, and that it looked nothing like the meal that I ordered. I’m really not sure how you don’t put chicken on a McChicken. I’ve given up on this place.
… moreNardica Jones
Just came for breakfast and a large caramel iced coffee. The first coffee had something floating in and hair. They provided me with a “new one” and it’s the same thing.
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