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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Hours
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Address and Contact Information
Address: 4540 Ashford Dunwoody Rd NE, Dunwoody, GA 30346
Phone: (470) 398-3929
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
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Reviews
iamKadarian
Everything is a 0! Only one that tried to help was Jarlin!
This was one of the worst experiences I have ever had at a McDonald’s location.
My order — a sausage biscuit with hashbrown was not made properly. When I attempted to address the issue, the manager on duty, Navasha looked at me with clear disgust and made no effort to be helpful or professional. Her body language, facial expressions, and tone were rude, dismissive, and completely unacceptable for someone in a management position.
Instead of resolving a simple order issue, I was treated as if I was an inconvenience. There was no apology, no accountability, and no attempt to correct the mistake. Customer service was nonexistent.
People never forget how they are treated. The way I was treated during this visit was so poor that I do not feel comfortable returning to this location. This experience reflects badly not only on the store but on the McDonald’s brand as a whole.
This matter needs to be brought to both upper management and corporate attention. I strongly urge management to have a serious conversation with Navasha regarding professionalism, customer interaction, and basic service standards. Managers set the tone for the entire restaurant — and this tone was unacceptable.
If this issue is not addressed, I am prepared to continue submitting feedback to ensure it receives the attention it deserves. Customers should never feel disrespected or dismissed over a simple order issue.
This was a deeply disappointing experience.
KD
… moreThis was one of the worst experiences I have ever had at a McDonald’s location.
My order — a sausage biscuit with hashbrown was not made properly. When I attempted to address the issue, the manager on duty, Navasha looked at me with clear disgust and made no effort to be helpful or professional. Her body language, facial expressions, and tone were rude, dismissive, and completely unacceptable for someone in a management position.
Instead of resolving a simple order issue, I was treated as if I was an inconvenience. There was no apology, no accountability, and no attempt to correct the mistake. Customer service was nonexistent.
People never forget how they are treated. The way I was treated during this visit was so poor that I do not feel comfortable returning to this location. This experience reflects badly not only on the store but on the McDonald’s brand as a whole.
This matter needs to be brought to both upper management and corporate attention. I strongly urge management to have a serious conversation with Navasha regarding professionalism, customer interaction, and basic service standards. Managers set the tone for the entire restaurant — and this tone was unacceptable.
If this issue is not addressed, I am prepared to continue submitting feedback to ensure it receives the attention it deserves. Customers should never feel disrespected or dismissed over a simple order issue.
This was a deeply disappointing experience.
KD
Mark Henry
I generally like McDonalds, but the Big Arch had mediocre flavor. Stick with a Big Mac or a Double Cheeseburger!!
… moreCheryl Willis
This McDonald’s is conveniently located across the street from Perimeter Mall. It is very clean, efficiently run and the employees we met were super nice!!! And the food was good, too!
… moreT. Golden
My Filet-O-Fish only had half a slice of cheese. When I asked for the full slice, they tried to charge me for it. This is ridiculous and a very disappointing experience.
… moreKamoryana Rusher
Don’t go unless you’re a comedian as they love to laugh & make fun of you for what you order. I’ve been coming for 3 years now & the service is always fast & accurate but, it comes with the price of being made fun of as a customer. Will never be returning again 🙁
… moreJoseph Romero
They really suck, Everytime I come here in the morning around 4AM. They don’t answer the drive thru and customer told me they was doing a shift change. I came again today and they are really behind and nobody is answering the drive thru again.
… moreAlicia Mitchell
Is there a napkin shortage I don’t know about? I love this McDonald’s and the team here is awesome, but I am begging you: put napkins in the bag! There is nothing more annoying than trying to enjoy world-famous fries behind the wheel and realizing I’m going to have salty fingers for the rest of the trip. Food 10/10, Service 9/10, Napkin game 0/10.
… moreJasmine Burt
Just had the worst customer service experience. I ordered a kids meal 4 piece then they charged me for a 6 piece. The manager Miranda did not try to accommodate me even though they never confirmed my order at the window and then stormed off. She’s very unprofessional and I did not enjoy my McDonalds experience today unfortunately.
… morePatricia De Azevedo
I love to have food at McDonald’s it’s always good..
… moretiana thou
This is the worst McDonald’s I’ve ever visited. I come here regularly for breakfast, and this location consistently has problems. Orders are frequently incorrect, and the breakfast food is often old, overcooked, or reheated.
Today was especially frustrating—my order was wrong again, and when I tried to ask a question, the employee taking orders couldn’t understand me, so another employee had to step in. That slowed things down and added to the frustration.
This is the only McDonald’s in the Dunwoody area where I have repeated issues. Between the poor food quality and unreliable customer service, this location needs serious improvement.
… moreToday was especially frustrating—my order was wrong again, and when I tried to ask a question, the employee taking orders couldn’t understand me, so another employee had to step in. That slowed things down and added to the frustration.
This is the only McDonald’s in the Dunwoody area where I have repeated issues. Between the poor food quality and unreliable customer service, this location needs serious improvement.