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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Hours
| Sunday | 6 AM–11 PM |
| Monday | 6 AM–11 PM |
| Tuesday | 6 AM–11 PM |
| Wednesday | 6 AM–11 PM |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Menu Photos
Order and Reservations
Order: Order online
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Related Web Results
Fast Food in Douglasville, GA at 9502 Hwy 5 | McDonald’s
Looking for Fast food near you? Visit McDonald’s in Douglasville, GA at 9502 Hwy 5, for breakfast, burgers, fries, and more, or order online!
Fast Food in Douglasville, GA at 6072 Fairburn Rd – McDonald’s
Looking for Fast food near you? Visit McDonald’s in Douglasville, GA at 6072 Fairburn Rd, for breakfast, burgers, fries, and more, or order online!
McDonald’s, 2726 Chapel Hill Rd, Douglasville, GA 30135, US
Get more information for McDonald’s in Douglasville, GA. See reviews, map, get the address, and find directions.
Reviews
Nova Expert
They won’t even come to the front my burger had way too much pepper and lettuce on it could barely even see the burger. It’s just a whole bunch of teenagers working who could care less about their customers but when you do see a manager they will also just fool around like the teens!!
… moreCarmelo Guzman
Ordered on the app before 9pm.
Arrived, checked in and 10 minutes later got a notification to come inside my order was ready. The doors were locked. They charged my order so I was trapped in a line that had not moved at all in over 40 minutes before I pulled off with no food and less $.
An employee did come to the window to look at the idiots waiting in line for absolutely no service.
… moreArrived, checked in and 10 minutes later got a notification to come inside my order was ready. The doors were locked. They charged my order so I was trapped in a line that had not moved at all in over 40 minutes before I pulled off with no food and less $.
An employee did come to the window to look at the idiots waiting in line for absolutely no service.
Marvin Rodriguez
If I could rate this location a zero, it would perfectly reflect my experience. As a General Manager in the food industry, I find it unacceptable and deeply concerning that employees were handling food after touching their mouths and ears. This is a clear violation of basic food safety protocols and would fail any health inspection.
The service was equally appalling. Staff attempted to replace an item with something significantly cheaper and then claimed they had no authority to address the issue, stating they were not the manager or store manager. When I suggested that better communication between shift leads and General Managers is essential, I was met with dismissive attitudes and unprofessional behavior. Instead of working toward a resolution, they chose to yell at the customer as though I was in the wrong for expecting proper service.
If employees lack the training or knowledge to perform their roles effectively, that should be addressed immediately. This level of disorganization and lack of accountability will not help a business prosper in any capacity.
This was, without a doubt, the worst experience I’ve ever had. While I usually extend understanding toward challenges in this industry, the unprofessionalism and poor service at this location were beyond comprehension. I will not return, nor can I recommend this establishment to anyone.
… moreThe service was equally appalling. Staff attempted to replace an item with something significantly cheaper and then claimed they had no authority to address the issue, stating they were not the manager or store manager. When I suggested that better communication between shift leads and General Managers is essential, I was met with dismissive attitudes and unprofessional behavior. Instead of working toward a resolution, they chose to yell at the customer as though I was in the wrong for expecting proper service.
If employees lack the training or knowledge to perform their roles effectively, that should be addressed immediately. This level of disorganization and lack of accountability will not help a business prosper in any capacity.
This was, without a doubt, the worst experience I’ve ever had. While I usually extend understanding toward challenges in this industry, the unprofessionalism and poor service at this location were beyond comprehension. I will not return, nor can I recommend this establishment to anyone.
B-Uhmayzing LLC.
This has to be one of the most dysfunctional McDonald’s I’ve been too. Whole staff act confused & lost. For a minute I thought I would have to prepare my own food.
… moreMarisol Vazquez
I can’t believe I’ve been waiting 30 minutes for my order. This is supposed to be a fast food restaurant.
… moreThe Sneaky Spoon
Placed an order for 30 biscuits they had it done in 15 mins and were super nice would totally come back. My expirence here was great 🙂
… moreUSM EPS
– **Service:** Generally speedy 95% of the time.
– **Accuracy:** 85%, due to some significant mistakes and missing items today.
– **Food Quality:** 98%, although I received saltless fries twice and lukewarm hash browns this morning.
– **Friendliness:** Excellent inside 100%. The drive-thru experience varies: if there’s an older woman at the window, she can be impatient and passive-aggressive, resulting in a score of 65%. On good days, when there’s a friendly, helpful young lady providing exceptional customer service, it’s a perfect 100%.
… more– **Accuracy:** 85%, due to some significant mistakes and missing items today.
– **Food Quality:** 98%, although I received saltless fries twice and lukewarm hash browns this morning.
– **Friendliness:** Excellent inside 100%. The drive-thru experience varies: if there’s an older woman at the window, she can be impatient and passive-aggressive, resulting in a score of 65%. On good days, when there’s a friendly, helpful young lady providing exceptional customer service, it’s a perfect 100%.
Oh Man
I have had one of the funniest interactions with the employees working here tonight. My food was neatly put together and not sloppily made like most times, but that doesn’t really bother me. Although the wait time was a LITTLE long, it’s not a big deal. I still had excellent service.
… moreBryan Owens (Mr. Owens)
They are extremely too busy cleaning instead of worrying about that customer’s. I sat in drive-through parking number 1 for 30 minutes waiting on my food before I walked in and requested refund. You can see the times in which I got my refund and placed the order on the two receipts I uploaded. You would think they’d still offer me my food in an attempt to make it right but no it was just a refund and done.
… moreJessye
What Did I Get?
Smoothie & Sausage, Egg, and Cheese McMuffin
Pros:
Fast and Friendly Service. Associates were very nice.
Cons:
Food Quality. I found black and green color in my egg. (Look at my pictures) Not sure if it’s rotten or they overcooked it, but it’s still disgusting to look at.
Would You Go Back?
Never. Quality too low.
… moreSmoothie & Sausage, Egg, and Cheese McMuffin
Pros:
Fast and Friendly Service. Associates were very nice.
Cons:
Food Quality. I found black and green color in my egg. (Look at my pictures) Not sure if it’s rotten or they overcooked it, but it’s still disgusting to look at.
Would You Go Back?
Never. Quality too low.