Dave H
Every customer before me was asked to leave the drive through window and park. When it was my turn I refused to move because last time I waited 15 minutes for my food when I parked as requested. There was no one behind me. The shift manager asked me to move as there are sensors by the window that monitor how long customers wait. I refused to move and ask her to prepare my food. Virtually the whole staff was watching my interaction with this rude manager who kept insisting I move mentioning the sensor and that the food is prepared fresh to order (Hahahaha). With the entire staff watching I wondered who was preparing the food of all the other customers waiting. I refused to move again (no one was behind me). She became quite incensed. She refunded my order and shoved the money on to me and slammed the window closed with the entire staff watching. This seems to be some metric thing for which I do not care. Clearly they were trying to game the system to try to make it appear they are competent. I ordered and paid for my food and I expected timely delivery. I did not ask for or want a refund, I should say partial refund as I realized she shorted me $10 after I drove off. Simply the worst experience ever at McDonalds. Do better.
… moreSandy Juarez
Friday 3/6/2026 12:23am
After a loooong day at work and spending family time on the other side of time and not eating all day I decided to stop on my way home here for a Filet-O-Fish combo. The young black gentleman at the window was so extremely polite fast and efficient when taking and receiving my order…also a shout out to the awesome cook it seemed like it was only maybe a total of two or three people working tonight and the line was starting to get along but they did not get discouraged or unprofessional. I really wish I had cash I would have given him a $20 tip for handling the drive-thru so professional!!! Keep up the work young professional crew!
… moreAlphonso Simmons
Bro do not go this McDonalds at night all they do is serve old food. You have to tell them to make fresh food. I asked for fresh nuggets they gave me that with old fries that was cold. I came back through the drive through for fresh fries and they gave me the same old batch of fries they already had. I hate coming to this location at night I have lost so much money coming here expecting a different outcome. The Hiram location further but I’ll take the drive. Don’t waste your time.
… moreTamara Ratliff
I believe her name is Asia. She was the manager on duty, Thursday May 5th at 8pm. There was a situation where the wrong food was given out. She stepped up to the plate and handled the situation like a great manager would. She was apologetic and kept very calm. She made sure my order was right and fresh. I love a good manager. Great customer service during these times should be acknowledged. Thank you Asia (I hope that’s your name lol) you rock!
… moreMaira Uribe
They made me wait at the drive thru about 5 minutes before the guy told me to wait. Then I asked for a cappuccino and he had no idea what that was. He said a what? I said Ca-ppu-chi-no and he said I don’t know what that is we don’t have that. How does one not know the menu where they work? I asked if their machine was broken, Then he snapped and yelled “I already told you no, ok?” So I just sped off. So unprofessional. Please go elsewhere.
… moreGabriel Lima
Absolutely the Worst McDonald’s I’ve Ever Dealt With
If I could give this place zero stars, I would.
I’ve tried ordering from this location THREE separate times myself, and my brother-in-law, who lives with me, ordered once as well.
That’s FOUR orders in total — and 100% of them came wrong. Every. Single. One.
Today was the last straw. I ordered a meal and they didn’t even bother to send fries. FRIES.
The one thing people go to McDonald’s specifically for half the time. I asked for plain sandwiches, and of course they arrived loaded with vegetables. I ordered ice cream, and they didn’t send any disposable utensils to eat it with. It’s almost impressive how consistently bad the service is.
At this point I genuinely don’t know what management needs to see to realize this entire team needs to be retrained from scratch. This is, without exaggeration, the worst McDonald’s location I have ever encountered.
… moreC J
Drive thru consistently takes forever especially at night. Staff is cool though. CFA seems to have the recipe for fast service despite line and always has their shake machine working.
… moreIkponmwosa Idahosa
Worst McDonalds I’ve ever went to! I sat at the order station for about 5 minutes saying hello but no one answered. I then drove to the window where I was greeted by an older employee ( maybe 70 ) who tell me I wasn’t sitting there long and was very rude and disrespectful.
After taking my order I paid and was told to drive up to the door and wait. I sat at the door for another 15 minutes before going inside and asking for my order. If I could give 0 stars I would.
… moreJay Bell
In Come here every other morning to get breakfast and almost every other morning. It is a drag, I spend 20 to 30 minutes in the drive through when there’s 0 cars in the drive through granted, the parking lot does have a few cars, but still it takes forever for anyone to even answer at the order post now. The people inside are super nice and they’re super great, but it takes way too long to get my food. This is something that you guys should get fixed.Or I will not be stopping by here anymore.And I do stop by here 3 to 4 times a week.Thank you
… moreZain Gregory
I work nights, there aren’t a lot of places to go get a coffee in the middle of the night. But the store is open 24 hours, I needed a coffee; when I went to get one, it was pretty busy and they were out of coffee. However, the manager Ikenna brewed me a fresh pot and gave me an extra coffee for the wait time. Customer service was on point and I couldn’t be happier. Ikenna was a spectacular manager and I would recommend this store.
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