Bridget Brown
The restaurant was clean. The atmosphere was Grinch gorgeous. The fries and nuggets were hot and fresh. The mcdouble was sloppy. The cashier was very friendly and helpful in deciding our order.
… moreJessica Felker
I am giving the service here a 5 because there were probably only two people working the last week I have been there….and I’ve been there 3 times to eat. I feel so sorry for those people trying to do all those orders. IT IS CRAZY busy in there! I can NOT believe the owner(s) are not in there working alongside these poor employees, if they are that short-handed. The food was fine, could have been hotter, but honestly, I just feel so sorry for the few people working there trying to keep up with so many orders, I could overlook it. This USED to be THE best McDonalds in the area….it’s like they were keeping up with the Jones’ next door at CFA in customer service, speed, and quality of food. If this continues, and the owner(s) do not step in, this place is going to go the way of the hamburger place next door that recently closed. They couldn’t get anyone to work, either, I guess. So sad for what could potentially be a GREAT McDonalds!
… moreKCWaccesories Consultant
So I used my mobile app to order and had points for a free happy meal. My granddaughter wanted nugget meal, so I ordered the 4-piece meal with a dr. pepper. Didn’t ask for any upgrades at all. Got to the window and the lady said $1.10. I ask what that was for and she said taxes. When I got home and looked at my receipt, it said $1.00 upcharge for a medium dr. pepper (which I did not ask for and did not get, they gave me the small child cup that comes with the happy meal), and also the $0.10 cent charge was for drive-thru take out fee! Review your receipt before leaving!
… moreTaylor
Awful experience. Poor communication, rude staff. Managers are supposed to solve problems, not make them worse. We left without our issue being solved and, overall, very upset. Save yourself the trouble and go next door to Chick-fil-A, where they always have two lines wrapped around the building, because there, the consumer is still valued and respected.
… moreNichole
How hard is it to turn off online ordering if you’re not open? How do I go about getting a refund now since I paid for something that clearly was never going to be made. Do better!
… moreJC EL
Never once we ordered on a drive thru that the food are complete or correct. We have to always stop first before leaving to make sure what we have. This morning since we are on a rush, we got biscuits instead of muffins and wrong cold drink and missing hot choco.
… moreAyden Robinson
Drink fountains down and there was no compensation for it. Was not able to get a refill for the drink that I paid extra for on top of that. Slow service. Manager was rude and did not listen to requests. Dirty tables and floor. People there in the restaurant were interesting , but no reflective of the restaurant itself. Order also was not even right.
… moreOlia Duma
The servis was bad the food Wes cold and I had to wait more the 20 minutes doth I ordered online around 20 minutes ago the worker is slow. They don’t wanna work. they are not friendly and rude.
… moreTomytomtom J
Placed order through mobile app for 2 sausage egg biscuits and when I got home and husband opened the bag it was 1 chicken biscuit and 1 sausage Mcgriddle. I tried calling and no one answered.
… moreAshley Morse
Just wow. My first time going to a McDonald’s in years. Needed something quick and easy. Ordered 2 unsweet teas, 1 quarter pounder with cheese combo, and 3 piece chicken tenders combo. FIRST, they got the drinks wrong. Then asked me to pull forward, I assumed because they had to make the chicken. 15 minutes later, I get my bag, in which the employee confirmed what I ordered. When I got home…. no chicken….. cautionary tale to say that even if they confirm your order… after waiting 15 minutes…. go through the bag. Needless to say, last time they will have my business.
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