McDonalds

  2.8 – 50 reviews   • Fast food restaurant

✔️Breakfast ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out McDonalds 28469

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Reviews

Mike
Wrose experience in my life. Start with waiting for my food 30min. People who order after me got there food before me. Associates arguing in the kitchen. Order for to dinne in and got a bag to go instead. On top of that did not get my full order. Try to tell an associate about my bad experience she did not try to understand. Have never in my life been to such a trash mcdonald’s like these one. Sad part is that Locations is brand new. STAY AWAY FROM THESE LOCATION.
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Carly Harness
Key helped me at the drive through and she was awesome. Very kind and friendly, I added something late as I forgot to at the drive thru and she kindly added for me no issues. Super sweet and always friendly staff when I go. Love this mcdonald’s 🙂
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Ryan Coster
Food was very good. The lobby is kind of strange though. There’s no self-serve station so you can’t refill your drinks or help yourself to salt, pepper or napkins. Maybe a bell to ring someone would help.
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Matt Felton
***This day strted out as a DoorDash order for breakfast***
How hard is it to take the precooked items like mcgriddles and hash browns and throw them in a bag and set them at the to go counter??? Order placed at 10:20am and your excuse when the dasher shows up is that breakfast is no longer served??? Seems like all McDonald’s need to get it together! DoorDash don’t let me choose which one my food comes from or I would have picked the sunset location because they’re the only one that’s never messed my food up. The food was ordered ahead of time, prepaid, and 10 minutes to bag it, tag it, and let it sit till the driver shows up (late). I live 5 minutes from this location so everything about this experience is unexcusable. DoorDash you’ve got it coming too. Refunding me $5 out of $28 and hanging up on my customer service phone call???!!! Done.

Update: same day, got off the phone with DoorDash customer support. The problem here exists SOLELY with MCDONALD’S. Dashers are given confirmation the order is READY before they head to the pickup location!!! My food was hot and ready, bagged up sitting on the counter!!! WHERE THE HECK DID MY FOOD GO!!!??? What did you do? Throw it away? Eat it? My daughter was counting on breakfast!

UPDATE: SAME DAY
Went in person to this location to grab lunch since we missed breakfast. Minor inconvenience turned into major ordeal over stingy “Karen” store manager. While the associate who informed me the slushie I bought was no longer available was polite and helpful and in no way at fault here, her supervisor tried to downgrade me to a large drink which is a price difference of 40¢. After requesting my due refunded difference 3 times I finally received it but only after the deceitful manager handed the associate a MEDIUM drink to go with my LARGE meal. I’m certain that called for some small refund as well.

As for the restaurant, this location has also gone the route of less customer interaction, very limited seating, dull and drab atmosphere and long waits for fast food.

I’d love to know when McDonald’s stopped caring about the customer, but I suspect it was when the restaurant had vibrant colors outside!

I’ll be boycotting this location from now on, only going to the one in Sunset. No refund or customer satisfaction survey will make this right. I suggest firing or demoting the manager.
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Walter Norton
Here for lunch at 1:55pm 12/16/25, food is very good, service is very good, but what wasn’t good was listening to a young female McDonald’s employee on her break sitting in one of the booths behind me talking loudly on her phone and dropping the F-bombs for the whole conversation. I don’t need to know who wrecked their car or what the cops did.
It’s sad that things are not like the way they used to be when I worked McD’s.
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Gianna Libby
I wish I could give negative stars, first of all they are rude. 2nd of all there is ALWAYS a problem with them and DoorDash. They will literally shut their DoorDash off after I order. I live in the middle between ocean isle and sunset McDonald’s. I wish they never built this ridiculous McDonald’s in ocean isle because now my order will always get assigned to this horrendous McDonald’s. They SUCK
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Gabe Croy
Went through drive through today to get some lunch. Among other things which were fine. I ordered a basket of fries , as you know are supposed to be the largest order one can get, there was no more than a medium’s worth of fries in the basket. sad and disappointing.
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Kelly
Only 2 women were working! No one to take our order, until I spoke up and one of them came out and took my order. We had a little bit of a wait, food was good. But service was horrible, because it was not staffed for the day.
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Gerald Ford
I ordered from the monopoly..i ‘bagged’ up..meaning I got the items that all are monopoly menu items..a sausage egg and cheese biscuit meal with an upgraded tea. Got my biscuit and no gane piece. I go in with the biscuit and the manager says ‘we don’t do that on that biscuit here’..and I tell her it is in the monopoly menu and she says ..no it isn’t..so I proceed to show her on the app and she sees the monopoly icon and still says,…we don’t do that here.

I got her on video, the whole time
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Bella Davis
To the girl who just gave me my order like 10 minutes ago GIRL THANK YOU! (She was a young lady with curly brunette hair) The fries cooked perfect extra salty, my chicken sandwich was made exactly to my order and I even got two of the honey-mustard I asked for last minute. 10/10 this location usually isn’t my fav but apparently I just needed to go late at night
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