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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
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Reviews
Maegan Hughes
Doordashed my order and the receipt was correct but every single item in the sealed bags were incorrect. Had to drive to the location because I couldn’t get ahold of my dasher. When I got there, there was a line of people waiting on food and to order and despite there being multiple employees around (about 3 were “cleaning” {looked like they were trying to look busy but not actually doing anything} and a few were in the back) no one came up to the counter to take orders. A gentleman was going back in forth preparing orders did bring a couple orders out but otherwise ignored anyone waiting to order. The patron in front of me got his order and then directed him to me. I explained my situation calmly and politely and noted that I had already received a refund, but I wasn’t going to eat the food since it wasn’t what we had ordered and that they seemed to be a bit overwhelmed so they didn’t need to remake my order. He immediately walked away from me hollering to someone in the back that he was going to go home cuz he “wasn’t going to be talked to like that” and disappeared. No one came out to check what happened. They just continued to ignore everyone in the store.
This is the third time I’ve gotten a completely wrong order from here. Clearly staff is illiterate and rude to boot.
… moreThis is the third time I’ve gotten a completely wrong order from here. Clearly staff is illiterate and rude to boot.
Cathy London
The new grinch meals are here. The pickle salt aka grinch salt is little strong if you use the whole back looking forward to more of the meals we like the socks
… moreJeremy Fields
Left the drive through with an incomplete order. Upon discovery, I returned to the store and asked politely for the order to be remade correctly or for a refund. Either would be fine. The front counter worker and manager agree to remake the order and re entered it into the computer. Then proceeded to be slick and put the original food into another bag and give it back. Got a different bag with the same food. Incompetent staff and management will tell customers a lie and a half right to their face. Not worth arguing, should have chosen a different location for lunch, thanks McDonalds!
… moreMarlana Hartman
Y’all Rock! JS. When I came through drive thru tonight I feel like the rest of Shelby was behind us. We had a big order & y’all was killn it! I honestly can say that was the fastest wait & all our food was correct & hot! Thank you! Be sure to give the entire team praise!!! Thank you
… moreTop Secret
When you order French fries and chicken nuggets (no drink) in the drive thru, and they ask you to pull over and wait for your food, and you wait 16 minutes and STILL no one brings it out to you, yet all the cars that came after you were brought their food and left, so you ask an employee about your order and they yell at you, “You just gotta wait!!!” Hell no! Not acceptable. Worst drive thru in town.
… moreMets-Chick
I use the drive thru exclusively, the staff have always been friendly to me they ALWAYS pronounce my name correctly and I have an unusual name for a white girl! I love the people here they are always so friendly to me! But you give what you get! Be nice and people will be nice back!
… moreBee
Ordered with mobile app to pick up at drivethrough. When I got the window, the lady was very rude. She said “What you got?!!” I said a double quarter pounder meal. Then she says I need to see your receipt. She then snatched it out of my hand, looked at and said pull to the front by the door. I did and waited about 15 minutes and a worker brings me a medium sized double quarter meal with mustard only on the sandwich )I ordered a regular burger and large size. I then had to show HER my receipt and she want back in. 10 minutes later she comes back out with my bag. The fries box was half empty. I’m pretty sure they took the same meal they brought out the first time and just put the fries in a larger box and added Ketchup, onion and pickles to the burger.
… moreLaura Gowan
Ordered curbside app didn’t work when I got there so went in. The “manager” I suppose was rude refused to help refused to get my order ignored me for 20 minutes saying stuff about her god. Worst service ever.
… moreDonald Spencer
This is the worst McDonald’s I’ve ever been to. I have given them 3 chances and each time they are trash. I’ve never seen a McDonald’s suck no matter what time of day it is but this one does. They are slow and have no clue what they’re doing. My family will never go back there again.
… moreGrace Cook
They seem to serve the drive thru first. I have been waiting inside for over 30 minutes for a simple order but they are serving just the drive thru.
… more