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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
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Reviews
anony marchy
Ordered the grinch meal. The Big Mac one. Asked for just no sauce on it. They gave me just bun meat bun meat cheese bun. No lettuce pickles or anything. Dry meat. Sorry excuse of workers they have. Going to the one up the street from now on
… moreRaquel S
I was driving to Raleigh and stopped in for a quick breakfast. I ordered on the app and picked it up inside.
The store was clean (even the bathroom) and the workers were friendly.
My sausage biscuit with cheese looked microwaved and the cheese wasn’t fully melted, but it tasted ok.
… moreThe store was clean (even the bathroom) and the workers were friendly.
My sausage biscuit with cheese looked microwaved and the cheese wasn’t fully melted, but it tasted ok.
Suanette Gerena
Ordered a large caramel frappe, two sausage egg and cheese sandwiches and hot cakes. I waited about five or so minutes on my order for them to give me what it looked like a small/ medium frappe that contained big pieces of ice. If I wanted that size I would’ve gotten it that size. Both of my sandwiches were very cold. So cold it felt like the eggs were fresh out of the fridge. Besides the food issue, they were nice and the place was nice and cleaned.
… moreSophia Mendoza
Went today and they served me two apple pies that are at least 3/4 days old they were hard and dried out . As if they had been sitting for days the apples were hard and it was almost like a apple cracker!
… moreJoshua H
Absolutely ridiculous!! I pay 30$ for food, get to the second window and ask for BBQ sauce for my fries. I was told I could only get some if I had .25¢ for each BBQ sauce that I wanted. I looked around and didn’t have any change in my car. So I was told I couldn’t get BBQ sauce. That’s absolutely ridiculous! I spend 30$ on food and I can’t have sauce with my fries. Just need to eat them dry!!? Na, I’m not going to this McDonalds anymore. I’ll go to one of the competitors and spend my 30$ there where they give you sauce for 0$. Glad that .50¢ cost you a frequent customer on a 30$ check. Absolutely insane!!!!
… moremason fitch
Honestly for a McDonald’s franchise you’d think the management would be better for starters I come through frequently and there is always some issue last time I asked for no onions whole bun was covered and the ticket read no onions. I was thinking it was a common mistake. Well I came through again in my to charlotte they proceed to ask me for my code I provide it. The lady says she cannot hear me I repeat knowing how the system can be turning off my music and ac. I repeated four times respectfully and as I’m pulling up for my food I hear the lady who took my order swearing and complaining about me not speaking up. Guess what everyone up front had ear buds in. Maybe if management would improve on these little issues and following policy customers would not have a negative response. Just a thought I’ll be taking my lunch to charlotte else where from now on.
… moreGeorgia Wilson
I’ve had multiple bad encounters any day or time I’ve went. Once we asked for icecream they said they was out we ended up pulling into the parking spot to wait on food and the car behind us was givin a icecream cone. They left food and sauces out of the bag! Another time we sat there 15mins after ordering and paying ,are food was passed out wrong you think they’d walk out there to say hey what are you waiting on! Not being racist just honest…there is a lot of black women so I’ve heard plenty of cussing,provocative language,music playing ,seen fights,when I stood at the counter they roll there eyes act like they don’t want to help… go to the one in BOGER city!!!! Trust me!!!!! I even had people at my new job that worked there and they told me nasty story’s of it being kept clean in the kitchen and other stuff as well which I believe!
… moreSeana Woodward
I dash a lot in lincoln county. But almost everytime im in this restaurant. Someone is super rude to me. If I dash for 5 hours and buy a drink while im waiting on an order, why would a worker who knows im the dasher yell at me for buying a soda while I wait? I had already took the picture of the order, and I was there a few minutes early. Why should any of their employees care that I want a soda?
… moreMark Engle
I presented my code from the app, cashier made a mistake and asked me for my code again, of course it would not work since you can only use this particular code once per day, she called her manager they both looked at the code and said it is invalid, they both turned around and walked away. In my experience around the Charlotte area poor customer service is typical at most locations, in fact its pitiful at some. Don’t worry about any more negative reviews from me , I’ll stick to Chick-fil-A for fast food! You all can have it!!!
… moreNathan Grant
Ive been to the place about 5 times and it’s been a shitty experience every time…like today I go and order a large coffee and a caramel frappe and didn’t give a straw and when I asked for one it not only took 5 minutes to go and get one but the little smart ass that brought me my drinks I could see her say under her breath (oh my god) and I asked her as nice as I could considering they brought me a drink that takes a straw to drink….so to the workers if you don’t like someone asking for something you should have brought to begin with then get a different job cuz your not cut out for customer service….I’ll never go back to this store again and non of my family will either they only got 1 star because it wouldn’t me give a minus
… more