Tempest Reynolds
I’m new to the area, and this was my first experience at Roxboro McDonald’s. My delivery order arrived with the burger clearly tampered with and missing bites out of the patty and bun. I stated that I was uncomfortable eating any part of the order since it had clearly been tampered with. I requested a full refund but it was denied. Extremely disappointed.
… moreEva Reynolds
My sister ordered from this McDonald’s for the first time, and the experience was extremely disappointing. Her food arrived half‑eaten, her apples were missing, and the order looked like it had been handled with no care at all. This was supposed to be her first time eating at this McDonald’s, and instead it left a really bad impression. We expect basic quality and respect for customers, and this location did not deliver that.
… moreBianca Reynolds
I am writing to formally express my disappointment regarding a recent order placed for my daughter. She was genuinely excited to receive her first Happy Meal from your establishment; however, the experience was unacceptable.
The order arrived with the apple slices missing and the sandwich appearing to have been tampered with, as portions of the bun and patty looked as though bites were missing. While the delivery bag was sealed upon arrival, the condition of the food itself raised significant concerns.
Equally concerning was the resolution offered. A $2 credit in response to a compromised meal does not reflect an appropriate level of accountability or customer care.
This experience not only fell short of basic quality standards but also undermined trust. I hope you will review this matter internally and take appropriate corrective action to ensure it does not happen again.
… moreKristin Cockerham
It’s really annoying to go through the drive thru, then end up having to go in because they didn’t put something in the bag. The fries were stale and cold.. and didn’t fill half of the container with them. The, now over $3 mcdoubles, were cold and barely made it on the buns. The chicken nuggets seemed to be heated in bulk, so they could harden in a heat drawer until I order and pay for them. I always avoid fast food.. and when I give in and go, I’m always reminded of why I usually don’t.
… moreHugo Alonso
The food here is always reliable. When in a pinch. Is it something that’s amazing? No. Is the price cheap? It’s kind of pricey for fast food. However they offer deals on the app. The atmosphere has changed since the renovations. It’s a hassle to get refills. But it’s nice overall.
… moreCasey Bullock
Long line and snow? Not a problem for this location. Was super quick to get my order and the line moved so fast! They did a great job!
… moreApril Clarke
Thank you to the manager on duty this morning 12/12/25. My McDonald’s app had a glitch and wouldn’t allow my code to show, but money had been deducted from bank account. Thank you for SHOWING up, taking the lead and getting my meal. Great manager! I wish I had caught your name … THANK YOU!
… moreLyrric
My grandson has sensory need so McDonald’s fries is the only thing that he eats that his doctor says is okay. So without the local McDonald’s where would we be. We are so blessed and thankful for them their service and all that they do for us whether it’s curbside drive-thru or dine it in We are always welcome and they even gotten familiar without order for Kaiden.
… moresyana blackwell
Horrible overall. Food was disgusting and cold I know it’s mcdonald’s but it’s not that hard to fry frozen food and keep it warm. Everytime i go in there one guy worker always yelling at somebody and one time it was a female and she looked visibly uncomfortable at a table. Very slow drivethrough, made me wait 15 minutes for a big mac while’s there was no other people.
… moreBoynama
Go to this McDonald’s if you don’t want your order correct and want it to take 20 minutes. Four different people were unable to take a simple order of 3 item, a meal, a sandwich and a tea. We repeated the order a minimum of 6 times at the drive thru. Went to pay and the order was wrong. Repeated order another 6 times was refunded and recharged went to pickup window and they still had the order wrong. We were told we could come back tomorrow to get the right order and the woman flipped us off. Tasted the coffee and it wasn’t made correct either!
… more