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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Address and Contact Information
Address: 409 W Franklin St, Chapel Hill, NC 27516
Phone: (919) 967-5788
Menu Photos
Order and Reservations
Order: Order online
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Reviews
Lori Hoell
If I give a 0 I would. My pregnant daughter is up there taking a class for work. She ordered food from Tropical Smoothie and was going to get an apple pie from McDonald’s. So she parked in the McDonald’s parking lot and walked across the street to pick the order up from TS then was going to get her apple pie. She was gone from her car for 5 minutes and I know because I was on the phone with her. When she came out if TS her car was already loaded by the towing company. She had not seen the sign on the corner of the property and the tow truck driver had to point it out. It costed her $290 that she didn’t have to get her car back. This is beyond ridiculous and I will be contacting my lawyer tomorrow. Be aware of this McDonalds and Barnes Towing!!!!!!!
… moreAnna Myronova
Terrible service. Hard to find clean and wiped table. Staff shows zero motivation and zero customer care. I’m very disappointed with this local McDonald’s in Chapel Hill experience. Even yes, food when we finally got it was alright.
… moreVinnie Gallo
This place is a mess, floors, tables, everything is dirty. Placed an order at the kiosk and waited 25 mins for my food which was cold as soon as I got it. Counter is constantly mobbed by Door Dash drivers. It’s amazing how low the bar is for McDonald’s now.
… moreJordan Savage
the workers can’t get an order right to save their life. every time i order curbside i have to go back inside to get my order fixed. workers literally refuse to make eye contact with customers that are waiting for help. sometimes i go out of my way to the mcd in durham and get home quicker than dealing with the mcdonald’s down the street from my house. terrible establishment
… moreRichard Hopkins
First McDonald’s I’ve been to that didn’t have a drive thru. No worries though, the experience was fantastic. Great location, they work hard and it shows. Always clean and their 99 sanitation rating is because of the effort put in.
… moreNadia Crisp
I’ve been to this Mcdonald’s an INSANE amount of times as a college student in the area. For the capacity of students they cater to, their service is phenomenal. They’re always fast and efficient. Their bathrooms are also always clean!
… moreBriana Sercy
Staff pushes orders ready when they are not ready and you still have to stand anywhere from five to ten minutes for your order after they say it’s ready. Staff is rude and will ignore you if you’re standing there needing something. Filled my drink completely with ice and when I asked for more drink because I poured some of the ice out she stood at the drink machine for a few minutes and made me wait while I looked at her. Work in the area and it’s nor fun to get an order.
… moreScott Martin
The employees take there sweet time to take ur order the cook was walking around in the back by the fryer drinking coffee it took over 25 minutes to get my food …. Was a biscuit an ice coffee mind u the homeless man that was taking on the counter got faster service that we got it seems to be more of a homeless shelter than a restaurant most mornings
… moreapv builders
In McDonald’s Chapel hill, there is a person who does not wash his hands when leaving the bathroom, I have observed it many times, whenever I go to lunch it happens that whenever I am washing my hand And I hear them flush the toilet and i see him coming out, he passes by and leaves, when i go to the counter he is taking the order or he is serving the food, Now I wonder if he’s the only dirty one who doesn’t think about the health of others. I don’t want to tell him the name, I hope he looks at this and can be clean.
… moreSinthia Graden
Horrible experience. Parking scam beware. If you park there and don’t order fast enough your car will get towed! It didn’t even take 12 minutes of being there when the car was taken. No fast food is worth paying a towing price of almost $800. How many people have had this issue?
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