sue carr
We go to McDonald’s a lot like a lot! I usually take my grandsons especially when they need to get their energy out and the play place at the McDonald’s in randleman is their favorite. Why you ask? Because they figured out that it is a bigger play place. The quality of the food and the service at this particular McDonald’s is great. The fries are crispy and hot. The burgers are spot on and you would expect that at McDonald’s I get that and we’ve been here multiple times. They never never have gotten our orders incorrect at this particular McDonald’s.
… moreMark Badgett
Its a rare occasion that I visit a McDonalds..I was on the road and needed a quick breakfast. Ordered a Mc Griddle and coffee..Food was ok but this place is hard to navigate..
… moreJack Petersen
If I could give zero stars, I would. I placed an app order for pick-up at the drive thru. When I reached the pick-up windows, I was asked to pull forward to the curbside service area as they were waiting on my food. I did as asked and waited. And waited. AND WAITED. After 15 minutes of waiting, I could wait no more because I had to get to work before I was late. So, I had to leave without ever receiving my food. I tried to call the location but the call went unanswered. This is not the first time a drive thru wait time has been excessive at this location, but this one was far worse.
… moreSheila Brown
Food was hot, always a plus! Bathrooms were very disgusting! We let the guy at the counter know about the bathrooms, but he didn’t really seem to care. A indoor playground available, so kid friendly. Handicap parking available.
… moreMichael Warren
So I had been having trouble with the McChicken strips being too greasy overcooked and just old tasty I talked to the general manager she said that she would talk to their employees and make things right and she gave me a free meal which I’ve not picked up yet but today I stop by there and got the same chicken strips which I will not do again and this is why.. the strips was greasy and over cooked and was like rubber. I don’t I will never get strips again from here
… moreJ B
I haven’t been to McDonald’s in three years. So tonight, I decided to go. I was reminded why I quit going. Despite having a long line/ wait time, the fries were cold. Its as if the were microwaved on top of that. So, with that being said, I’ll never be back.
EDIT: I will not be following the link to customer care in the owners reply. Coupons or a free meal will do nothing to rectify the issue. Its simple. Train your staff properly. Stop serving substandard food.
… moreApril Elaine
I really love the Big Mac Dinner Box from McDonald’s.. it’s soo good and worth every penny. In the Dinner box, you get 2 big macs, 2 cheese burgers, 4 small fry, and 10 piece chicken nuggets for like 14$. Not bad at all. Fries are always fresh and hot. I also really like the spicy McChickens.
… moreRachel Kimbleton
The curbside pickup was SO SLOW! Be aware! If you are trying to skip the long drive-thru line by ordering on the app and having it brought to your car, think again. It took 20 minutes to receive our food after ordering on the app, from the parking lot.
… moreImani Boyce
Worst service! I understand if you’re busy but my fiance and I went through the drive-thru and they were not busy. Waited 30 minutes for two double cheeseburgers. This is insane. They had to pull up every single car they had in the drive-thru. They clearly need to work on fast pace. It’s called Fast Food for a reason.
… moreTravis McConaughay
Absolutely worst McDonald’s on the planet. They are so unbelievably slow. They always have all the extra spots full waiting on their drive thru orders. Sometimes they even park you in the spots for curbside pickup. It is not out of the ordinary to wait 20 minutes or longer for two burgers and two fries. Absolutely terrible. If there was any other McDonald’s within 15 minutes I would go there and it would probably still be quicker.
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