Leyton Chapman
Mobile ordered my food from this McDonald’s, got to the McDonald’s and there was a small line, still ended up waiting over 30 minutes to be served my food, of course it was missing all the fries! So I went inside where my fries were already bagged just never got given to me! Went home to enjoy my food with my family, my wife took the first bite of her burger and instantly knew it was not cooked fully. I’d be a little more understanding if they had been busy but it was a total of 1 family inside and 4 cars in the line. If you’re going to go to a McDonald’s this would be the last one I’d go to, especially if you want quality service and food. All around very disappointing! This is not the first time this exact thing has happened either. McDonald’s won’t take accountability for it, so I figured I’d let google show everybody!
After McDonald’s answer through their feedback link they sent a very generic answer and hasn’t seem to care to take any accountability despite this being a frequent thing! Will not be going back to the this McDonald’s as there is plenty of other ones in the area that don’t struggle so much!
… moreLuceli Ramos
The truth is that it’s a terrible service. I ordered a Big Mac without pickles, and they put it. I also ordered a caramel frappe and it came to me without a straw
… moreJeffresh “ShakeYouLikeHaiti”
What is the point of ordering on the app? I ordered 20 minutes ahead, got here to get my food, and still got parked for 20 minutes. For 3 orders of nuggets and 2 happy meals. Come on man.
… moreRachel Hodgins
The staff is sweet but in the several times I’ve been here recently I can count on it taking 10-20 minutes to get my order with several people standing at the front waiting for their orders as well. I undertand if it was busy, but it seems fairly slow yet there is still a huge wait.
… moreAlistair Greer
Hustling on the breakfast this weekend like they got paid commission for it. I have never had a problem with this McDonald’s. If you want McDonald’s and the second criteria is just your order being right, that makes it five stars for me. Always appreciate these folks when I roll up later at night after a tough day.
… morePicky Guide
One of my favorite things to get at McDonald’s is always the fries but unfortunately, this location is very inconsistent in this area. Often the fries are under or over done and don’t have that nice crisp you desire. Otherwise it is your standard McDonald’s fare and service. One pro is that this location still has a PlayPlace which I have had my kids enjoy.
… moreNick Durham
Probably the worst service McDonald’s 2135 Wards Rd Lynchburg. Two workers at the window are pretty nice and on point if you are lucky enough to get her early morning or the young man then service is great if they are not there the be prepared to WAIT forever, and then to be told they are out of a item that you ordered, or for you not to get what you ordered, or to be yelled at through the intercom after you have waited for 5 minutes in a line that no one else is in, or half the staff is standing outside smoking.
… moreMindFull Masterpiece
This is what you’ll get, after several failed attempts to eat lunch at the Timberlake McD. Three separate visits and this is the food quality each time. Never again. Undercooked fries so wet they fall through the bag.
… moreMary Nolt
I was just there and ordered the 20 piece chicken nuggets and 2 med fries like I get all the time in Forest but the guy told me they don’t have that and I’d have to get the 40 piece. I asked for a 10 piece and he said nope only sold by 40. The person I got it for was totally disappointed so i called when i got home and asked if they sold the 20 piece and they said Yes! So some guy there is lying. Be careful. Might need to ask for the manager if they won’t give you what you ordered.
… moreAvery Wyatt
Service was extremely terrible. The guy in the first window did not know what he was doing and messed up our orders. The woman at the second window was extremely rude. Even after all of that, they still got our order wrong…., Manager was nice though!
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