McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
McDonald’s | Lynchburg VA – Facebook
McDonald’s for 2, anyone? ❤️ Dive into the ultimate feast with our mouthwatering $9.99 bundle, including 20pc McNuggets, 2 medium Fries, and 2 medium drinks.
Gasoline Gunslinger
Just went through the drive through tonight. All I wanted was a couple bacon mcdoubles. I ordered 3 bacon mcdoubles, and the girl working the drive through responded “you want mcdoubles?” I respond, “yes, bacon mcdoubles”,
“so mcdoubles add bacon?”
“no, bacon mcdoubles”
she enters them as mcdoubles, add bacon anyway, tells me to pull around. The bacon mcdouble is $4.99 on the menu, which means there is a button for it. She did not use the button. I pulled up to the window and handed her my card. The total for the 3 burgers was $21!!! I paid enough for 4 of them and I only got 3. I got my burgers and went inside to speak to a manager. The manager on duty, Sam, was excellent. He fixed the situation and took care of me. Big shout out to Sam. If I go back to this location it is only because of managers like Sam.
… moreJenny W.
I’ve ordered food to the table countless times at this location, and placed my number and staff never brings the food to the table. Today was no different, I calmly asked the manager “why don’t you guys bring the food to the table like other McDonalds”, she attacked me verbally, screamed “I am too busy to serve you to the table, I only make $12 an hour if you don’t like it go somewhere else”. Staff is beyond rude, the food is okay but the service is extremely ghetto. The woman who served me this afternoon was visibly angry. I won’t ever return to this location again. I believe the lady was the manager, or an assistant manager. My husband is disabled Vietnam veteran and she began to scream at him as well, while the entire lobby looked on as she flew into a massive fit of rage. Her face was red as she slammed her fists on the counter, I nearly called the police. I have recorded evidence.
… moreWilliam epperly
The nightmare that is this McDonald’s starts with pulling up to the order screen and hearing some speedy mumbling about ordering through the McDonald’s App. If you make it past that, assuming you get greeted at all at this location there is a distinct possibility you will wait and wait and wait to the point the other cars just peel off and leave only for you to pull up to the window to be ignored by the cashier until honking the horn is your only recourse to place an order, just to be told “We aren’t taking orders right now…too busy”. A fast food joint, that doesn’t serve food.
I have this location chance after chance after chance. Stupid on my part as not once out of 4 visits did I ever get the correct order and twice either got nothing after 30 minutes, and once, never placed my order since they were “too busy”.
Whoever owns this place has obviously given up as my one and only visit inside ended the moment I went to wash my hands after placing my order to find out just how dirty the place truly is and I’ll spare you the deets on the bathroom…..but it was bad.
Dirty, slow, and a staff that could care less. Even a manager who I’ve met twice and she was obviously jaded and overworked. She’s the only one I felt bad for because it was more than obvious that it wasn’t that she didn’t care, its just that she was defeated in every possible way. Sad really.
I’m just amazed that we haven’t seen a news report on this place getting shutdown yet. Dine here at your own peril, because you couldn’t pay me to eat here again. If I were given a choice between starvation or a free meal here, I would rather be hungry. Seriously.
I reached out to corporate in detail about my visits and got an Auto-Reply email in return thanking me for my concerns and how they were passed on to the Management Team of the location……SMH.
Avoid, avoid avoid and go to a place that cares.
… moreJackie Brunn
Every time we come to this McDonalds, we have a wonderful experience. The manager here is awesome! Very kind and always considerate to our needs. The play area is great for our grandchildren. We can’t ask for a better place to have meals with the little ones.
… moreBrittany Hess
I ordered a steak egg and cheese bagel no egg. Get home and go to eat it and it was hard as a rock. Literally could have thrown in threw a glass window and it would have shattered. The sauce was dripping off of it. I go all the way back to the store to get it replaced and the doors was locked a little after 9am on a Saturday. So I had to wait in the drive threw line to get my food remade. They did remake it and it wasn’t hard this time but cold. Definitely won’t be returning to this location.
… moreGreg Millner
Well…I ordered through the app. Everything was smooth there. I entered the number of my curbside space. That is when things went downhill. It took so long, so very long…..I finally had to go inside and check on my order. As soon I stepped in the door the young lady asked order for #4? My food was cold…it was raining. I guess no one wanted to come outside!
… moreNicole Taylor
I’ve come to this location several times in the last week and a half since it’s just up the street from me. Twice, including this morning as of 930 am, the doors are locked and line Is long. I placed a mobile order and couldn’t stay to recieve the order. The people are constantly cussing within the walls, loudly. However there’s a tall gentleman who is very kind. I believe he is a manager. One of the few times I ask of there was sauce in the bag for 2 40’s I had orders, got cut off before I finished my sentence with a “Yeah. In the bag” when I got home there’s 0.
… moreTaryn Harris
I was looking for MCD with a play place for my 3 year old son. It was perfect that they had a playplace, one of the only ones left in town. Unfortunately the volume is so high on one of the toys it scared my son and gave me a headache.
I approached staff who gave a *its not adjustable* no shots given answer. Go figure. Food was cold and dry.
… moreCharles Ferguson
4 out of 5 times you go there because it’s the closest McDonald’s, your order gets messed up. Either you have missing food and or or no sauces when you picked them out on the mobile order and they give you nothing.
… moreCallie Cash
Stopped at this location specifically to let my kids eat and play and the play area had no heat it was less than 44 degrees so cold that the ice cream cone didn’t melt while my kids played.
… more