McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Donald Wilborn
I stopped in and ordered a large fry with no salt and a large coffee from the kiosk inside. It took them over 20 minutes and several reminders for them to complete my order. The workers seemed more concerned about joking around with each other in the back than actually serving customers.
Lobby was empty as the kiosk said they were no taking dine-in orders. The restaurant seemed lifeless and quiet. The drive-thru was moderately steady but not super busy. Customers were constantly coming in from the drive thru due to their orders being incorrect or missing items. The lobby was filthy and most tables were covered with trash or stains.
I rarely visit McDonalds anymore and experiences like this are a painfully apparently reminder of why I choose to go elsewhere. Not recommended.
… moreAshley Stewart
I ordered my son some chicken nuggets and when I got home, my chicken nugget container was full of nothing but big Mac sauce. I called at least 20 times and they just keep hanging up on me. And this is after my app said my food has been delivered to me 20 minutes ago, and I still was sitting at curbside and never received it, so I went in to get it myself.
… moreluis batrez
If you are in Suffolk, the McDonald’s on Holland is one of the better locations in the area. The service is usually decent, and the staff tends to keep things moving even during busy hours. Orders are generally accurate, and the restaurant is typically clean compared to other nearby locations.
It is not perfect every time, but overall it is reliable when you need something quick and consistent.
… moreCJB
Drive through took over 20 mins to even approach the speaker. They let cars back up. I ended up cancelling my order and leaving after I was left hanging at the speaker for over 8 minutes with ZERO communication with us or anyone else trying to order. That should never happen especially for a so-called “fast food” establishment.
… moreAlice Russell
Passing through on a 400 mile drive to stretch my legs. Food was hot and fresh, nuggets, double cheeseburger, fries and a coke. The lobby area was empty but had thrash on the floor. I didn’t understand this, as this was after 2 pm and very few customers who were ordering. There was only one customer besides myself. They need to focus on things the customers see while they order and eat. My eyes are always drawn to cleanliness.
… moreTeresa Richardson
2/11/2026….My husband and I stopped at The McDonald’s on Holland road.The young man who took our order at the drive thru was very polite,patient and professional…He greeted us with a smile.My husband does not eat meat…we ordered 2 McMuffins…one with no meat.He took the sandwich inside and explained to the lady in the pink shirt…That he had ordered his sandwich with no meat…She took the sandwich went to the side….opened the sandwich and took the meat off,wrapped the sandwich up and brought it back to my husband…He saw her the whole time…he said to her you gave me the same sandwich back,I saw you when YOU took the meat off…She then asked someone from the ba k to make a new sandwich. How nasty and disgusting that was…I am so glad,he saw what she did…What if someone was allergic to something that was on that sandwich and she just took it off…instead of just having a fresh sandwich made!!!! Shame on her!!! These are type of people that made restaurants look bad!!
McDonald’s,She most definitely is not the type of employee you should have working for you!!!!
… moreDAVID NAVE
Was at this McDonalds for 45 minutes before I could even get my food(ordered online) there was no a long line at all and the customers at the drive through were not moving at all. The employees on the inside were seen just cleaning ready for closing up the dinning not getting customers at the drive through. And other employees viably on their phone at the drive through window.
… moreIndiah Davis
This was one of the worst McDonald’s experiences I’ve ever had. It took over 30 minutes just for them to take our order in the drive-thru, and the line was wrapped all the way around the store. I even called the store to ask them to speed things up. When we finally got to the window, our order was completely wrong. To make it worse, the employees were standing around laughing and joking instead of taking care of customers. Very unprofessional and disappointing.
… moreNikhil Mukherjee
Ordered and paid online for my food around 1:40am, got there at 1:55am, and then they said they are closed as of 2:00am. The money was already taken and the order was already placed, yet they told me that they couldn’t make my order since I got there 5 minutes before close. They got the order near 1:40am, almost 20 minutes before closing time. I did get my refund, but there is no excuse not to make someone’s food which was ordered with plenty of time left, and I did arrive in time at the restaurant. I drove all the way from the Carolina border just to not get my food. It wasn’t 2:00am yet. I will definitely call corporate about this. Refunding me for my food isn’t enough when you consider the gas and time wasted. This is laziness at its finest. Ray Kroc would have a stroke looking at these employees and how they behave.
… moreCarly Patterson
We pulled up and our food was brought out, but when we checked the bag we noticed the sauce we asked for was missing. We politely let the employee know, and she responded, “It should be in the bag,” before walking away and running to the back. She never came back to help or resolve the issue. She ran to the back to hide as my husband walked to get the sauce.
… more