Melody Roach
Absolutely horrible. I ordered the McSpicy Filet, and 2 double cheese burgers. The filet was burnt to a damn crisp I couldn’t even bite into it, the burgers my gosh just look at the photos attached, whoever works the overnight shift yall need to do better. If you would not eat it don’t serve it. Horrible this was around 1am. Do better.
… moreRobert George
1 star is to much, I wish I could give them 0 why is the drive thru open with no signs, that they only do mobile or door dash. No signs. Sit for 10 minutes or waiting to even be acknowledged, then they don’t wanna take an order from a drive thru. Then you gave to sit and wait for all the people in front of you to go because you can’t get out the line. this place has cost me about an hour of my life, for nothing. They should close this one down. It patheticDrive Thru that doesn’t exist….
… moreMoon Sky
I ASKED FOR EGGS TO BE SOFT AND THEY WERE ALMOST BURNED HARD. WENT IN AND MANAGER TELLS ME EGGS ARE MADE A CERTAIN WAY WHEN I GOT A SON THAT HAS BEEN A 5 YEAR EMPLOYEE AT MCDONALDS AND WHEN I GO TO HIS STORE I GOT MY EGGS SOFT AT REQUESTED. THATS WHY I STOPPED COMING TO THIS LOCATION BUT NEEDED TO STOP TO THIS ONE CAUSE WAS THE NEAREST ONE AT THE MOMENT. I CAN SEE HAVENT CHANGED
… moreMatthew Brown
Slowest drive thru on the planet. Cold fries. Dry burger. No big mac sauce on the big mac. No drinks available aside from sweet tea. What kind of McDonald’s has no coke? Overall, horrible experience.
… moreA-n-R Me
Everything everywhere is shrinking but prices are rising. The young lady at the window was extremely nice and helpful You can tell the day a short-staffed that time of the morning unfortunately but she kept a smile on her face and was very patient over the speaker so I want to thank her in advance good customer service
… moreMatthew Hall
It’s always something with this McDonald’s. The Food even comes out half cold sometimes. But this morning, one of the drive through lines working, so they just skipping everybody and I’m sitting there, late to where I need to be now is just so inconsiderate.
… moreJason B
I came through the drive through and they refused to take my order unless I was using the McDonalds app. I’m in the drive thru trying to order food….why do I need an app?! I asked and the guy was rude and just kept telling me I needed to use the app. I’m not using an app to order food.
… morezack jerome
Why does the hash browns at this location taste like they are fried in some kind of cleaning solution??? For the past 3 months or so I’ve gotten hash browns probably once a week and they taste like chemicals
… moreRaul Gutierrez
Drive thru was quick and cashier was friendly. Order was done correctly.
… moreCharmaine Joy Farol
Worst McDonalds in Richmond! I went to get a meal, burger, fries, and nuggets! But inside the nugget box was 2 pcs of cookies instead of 6 PCs nuggets! Why do they do this? It’s so unprofessional! Or they must be high?! The fries is also cold and soggy… the management need to train their people to do their job properly!!!!! Or must close this ghetto branch!!!! Ughh.
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