McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
A&T
We’ve consistently had a great experience at this McDonald’s. The managers, no matter who is on duty, are always professional, customer-oriented, and go out of their way to be accommodating. The service is consistently friendly and efficient, and the food is always fresh and well-prepared. It’s clear that the team here takes pride in maintaining a high standard, and it makes a real difference as a customer.
… moreSarah Santos
1:00 am shift is so impatient and uncommunicative. When we got to the window the guy immediately gave us an attitude. They gave us wrong items multiple times and when we attempted to tell them, the lady with a short bob shut the door in our faces while talking. She also lied to us when we had to get a replacement item for their shakes because of their milkshake items are not being available at that time. When we asked to replace it with something that’s the same price as the shake, she lied and said it costed $2 than it originally is. The customers in front of us also had multiple issues with their food as well. Absolutely terrible customer service. The Ashburn McDonald’s would never do me like this.
… moreJustin Taylor
This McDonald’s is a nightmare. I gave them one last chance and they have disappointed me for the last time, I would certainly recommend taking your money elsewhere. For starters most of the time its a nightmare to get in because everyone is going to chic filla but once you make it inside you will have no trouble placing your order to find receive at decent speed which just about every time in an almost comical fashion will be wrong. I’ve ordered a McDouble with no onion or pickle and got a plain McDouble with mayo. Simple fix right, wrong, after arguing and showing a receipt with no mistake on my part they make me another one with mayo. I wish I could say it was joking when I say they literally made this mayo sandwich for me 5 times before getting it write. 45 min of time wasted, no real apologies, no refunds, no here have free cookie. This time I go and order from there Kiosk and log in, I pay, it shows on my bank record, it goes through in there system and tells me my number but doesn’t print a receipt because its out of paper it even shows my recent order in my McDonald’s app, yet I have to argue to get the food I payed for because the manager doesn’t see it on the screen. Instead of eventually just looking it up or accepting any of the evidence on my phone she gives me some old food thats been sitting around for a while and acts like im some bum she’s giving free food. This is thee worst McDonald’s I’ve ever been to and its my mistake for giving them another shot. The experience was so awful I think McDonald’s in general is in my review
… moreBobby Wandell
I’ve been here 4 times so far. Every time there is a problem with my order. Forgot the fries, forgot the apple slices, forgot the toy. Not one person in line, just the drive through. I never go through the drive thru here because I would just have to come in anyways. Crazy how disorganized this McDonald’s is. Im so surprised to see so many 5 star prases! I usually dont mind mess-ups at all, that’s life, we are human we make mistakes, these are not mistakes, it’s just incompetence. People are pretty nice here, never felt like anyone was rude. That makes up for it.
Edit: I just asked a gentleman behind the counter if I could exchange my toy because of a duplicate.. he tried his best to find it for me and went above and beyond. Then he said sorry it looks like we only have two different numbers right now. I said thanks for trying and sat down. He came back like 5 minutes later with all the toys I dont have. Crazy how much time he dedicate to helping me out. What a nice person. Thanks you made my daughter’s day.
… moremegan mcnary
HORRIBLE place!! they served me raw chicken and i try to call back 4 times and they either hang up / it ends the call. i can’t even get in contact with the manager to ask them to check the settings for cooking the chicken?!? this is DANGEROUS for ALL customers. will be getting in contact with corporate and food safety. this is unacceptable.
… moreTyaa Amanni
I left my wallet in the bathroom, I called to speak with someone and asked if anyone has found a wallet and she said she didn’t know, I asked if she could check she said no and hung up! Just checking on something so valuable would’ve only taken a minute of her time and she just refused!
… more박병기
I had a very disappointing experience at this McDonald’s (544 Maple Ave W, Vienna, VA).
I bought 4 Happy Meals for the Zootopia 2 toys, but all of them contained old Minecraft figures instead. When I went back, the staff just said “sorry” and gave me the right toys with no sincerity at all.
The toy boxes were completely different sizes — this was clearly intentional, not a mistake.
The manager’s attitude was extremely rude and dismissive. As an Asian family, we felt disrespected and treated unfairly.
McDonald’s needs to take this seriously. This kind of behavior is unacceptable.
… moreGrant Kutz
I bought 6 peice chicken nuggets and got only 4 nuggets. Wanted honey mustard and got 1 hot honey mustard and 4 ketchups.
… moreKaty
I LOVE being flatly told “no” when I say I’m still waiting for part of my order. Its totally not rude or shitty at all. And then finding bacon I didn’t order on my hamburger. SUPER kosher…
… moreDylan Ventura
BEST MCDONALDS IN ALL OF VIRGINIA, the people there are basically friends, everytime I see them they always happy and having a conversation, if u put a 1 star rethink about it
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