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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Address and Contact Information
Address: 313 E Potomac St, Williamsport, MD 21795
Phone: (301) 223-9011
Order and Reservations
Order: Order online
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Related Web Results
Fast Food in Williamsport, MD at 313 East Potomac Street
Looking for Fast food near you? Visit McDonald’s in Williamsport, MD at 313 East Potomac Street, for breakfast, burgers, fries, and more, or order online!
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Reviews
Josie Barthlow
I thought I’d stop real quick to get a bite since I worked late…the drive-thru didn’t look busy and I put my order in rather quickly, however when I rounded the corner I sat..and sat…and sat…moved up a spot and then sat…and sat…got to the window and was given my drink and then I sat…and sat…Lol it was comical at this point because the person that had originally been at the window was still pulled up from the window also waiting…a car in front of me had been moved to a numbered spot…all I could see where 2 young teens ..the girl was running the window and the front end register plus running orders outside…the boy was packing the orders as quickly as they could…I’d rate the 2 of them 5 stars! The boy brought my order out rather quickly after I pulled up to #1 spot and apologized stating he was having kitchens issues poor kids…they were swamped all of a sudden but I thought they did great!
… moreMatthew Stine
Went there this evening to pick up a mobile order. Somehow, the order was not showing up and despite me still being able to provide a receipt and an order number, the manager on duty with rotten teeth and an equally rotten demeanor, told me they could not provide me with the order since it wasn’t showing up in their system. We’re talking about an eight dollar order mind you and she was acting like it was her own money. If I only would show my purchase history from the app to show how many purchases and revenue I have contributed to for this location. This “manager” was dismissive and indifferent and then walked away and ignored me the remainder of the time. How does one become a manager being so rude and uncaring with lacking fundamental communication and conflict resolution skills? While this was occurring, other customers were being treated poorly and ignored. Then this “manager” begins loudly yelling obscenities about me and the other customers who were complaining, while she was throwing and kicking things. Throwing a real live temper tantrum in front of everyone. I called a corporate number where I was pushed aside further and told they would have someone call me back urgently. Of course, that hasn’t happened but after leaving that message and sending emails on the corporate site, I low and behold get an email three hours later saying my order was “canceled” A simple technical error that has been exasperated by inadequate staff and leadership. And McDonalds workers wonder why they get a bad reputation, it’s because of encounters like this evening. Yes, customers and food service are demanding but you’re in the customer service business first and foremost. Attitude is everything.
… moreStacy Chapman
During New Years break, I have eaten at this location at least 1x per day. The staff is extremely friendly, kind and gracious despite there is NO heat in the Lobby or kitchen area. It is currently 30 degrees outside and it feels warmer outside then inside McDonalds!!! The team never complains BUT is obviously in distress. I can only hope the owner is providing things such as foot warmers, body warmers etc to ease the pain of the cold in there. McDonalds- Please have this repaired ASAP- not just for your customers but for all the workers that are forced to work in sub-par conditions!
… morePatrick Ruotolo
This mcdonalds had just get by workers. What that means is they are nothing to speak on or do anything memorable to give a great rating. They are rude to one a other and curse in the back. The manger that works there isn’t the best she has a chip on her shoulder and very unapproachable. This is a place at best 2 stars. They have a long way in aeevicw,cleaning and not making this a teen spot for hook ups. ?,
… moreKevin Bell
Sat out in the curbside pickup for OVER 10 minutes AFTER the app stated that the food was ready. Ended up having to walk inside to see the food and drink sitting behind the counter. Why have curbside if the staff isn’t going to follow through!?!?
… moreDevin Brown
I am submitting this review to document an incident involving my senior mother, who visited your drive-through alone on February 9th. She requested a specific item and was provided with a different one.
Before leaving the drive-through, she informed the employee that the item was incorrect. Instead of correcting the error or clearly explaining the item, the employee responded in a rude and dismissive manner, asking, “Was it the tea and water?”
I later contacted the business and spoke with the manager on duty on February 9th. I explained that my mother is elderly and has anxiety and asked whether the item had been properly explained to her. Rather than addressing the communication failure, the response I received was, “Maybe someone should have gone with her.”
This response was inappropriate and reflects a lack of reasonable accommodation, clear communication, and respectful treatment of a senior customer. At no point was the issue resolved at the time of service or during the follow-up call.
… moreBefore leaving the drive-through, she informed the employee that the item was incorrect. Instead of correcting the error or clearly explaining the item, the employee responded in a rude and dismissive manner, asking, “Was it the tea and water?”
I later contacted the business and spoke with the manager on duty on February 9th. I explained that my mother is elderly and has anxiety and asked whether the item had been properly explained to her. Rather than addressing the communication failure, the response I received was, “Maybe someone should have gone with her.”
This response was inappropriate and reflects a lack of reasonable accommodation, clear communication, and respectful treatment of a senior customer. At no point was the issue resolved at the time of service or during the follow-up call.
Tyler T
Came through for milks and a diet coke, would never actually eat food from here. Line is mad slow, which is kinda their standard. Try to go at weird times to avoid this issue, definitely a busy location
… moreJessica Fahnestock
I work on the go as a medical transporter. Today, August 22, I had stopped in through drive through for breakfast. I asked for 2 sausage McMuffin and 2 hash browns. She said if all correct please pull forward. I told her I also need 2 hash browns. She proceeded to not fix it and said to pull up. Boy at window was looking at me laughing, and could barely ask what order I had. I told him what it was supposed to be. He than gave a receipt that was half printed on right side. I’m waiting for car in front getting food. That person was given my food, and it was passed back through the window. After 5 more minutes that car left. He hands me the food he have previous car. I said I can’t accept food that was given to someone else already. He says it wasn’t, in fact I watched it happen. I asked for proper receipt, that took 4 minutes. They continued laughing. The McMuffins were less cooked/cold and hash browns soaked in grease. Needless to say that drive through experience took about 15 minutes. And those employees laughing about their screw ups towards me? I will not return to this location!!! This is very disturbing
… moreAnthony Eck-mabie
The bill was 8 dollars my mother in law gave a code and it should if nocked the bill to 5 something the guy rudly said to leave the drive thru she went in to ask why and he told her to step outside and let’s fight what kind of customer service is this he should be fired and held accountable shame on you McDonald’s
… moreLady Rosa
The employees are always kind and smiling. Plus the service is fast and accurate every time!
… more