

McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Address and Contact Information
Address: 2490 Centreville Rd, Centreville, MD 21617
Phone: (410) 758-8223
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
Related Web Results
Fast Food in Centreville, MD at 2490 Centreville Rd | McDonald’s
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Reviews
All the people there were waiting patiently, but everything was extremely slow.
If you think those screen kiosks will efficiently take over for human interaction, you are completely incorrect. This last comment is directed towards the owners.
Very unsatisfactory visit!
Second time coming there and I know my business might not be that big of a deal to you as an owner or corporation, but I will not be back.
Both occasions the fries were cold and I was given an attitude when I brought them back both times.
First time young man with a gray shirt and long hair he had an attitude when I asked for fresh fries, but tonight took the cake for me. I ordered a ten piece nugget meal and I requested more sauce and offered to pay extra as I did before yet was never given the sauce that I paid for. I pay the cashier and proceed to the window to pick up my food.
I asked for more sauce and the guy at the window acted like he didn’t understand what I was saying and called the young lady over who had red hair and an ace bandage wrapped on her arm.
She said yeah I can give you more sauce with a nasty attitude. So I grab my food and I pull off. I reach in the bag for my fries which were cold and the container wasn’t properly filled. I brought them in and the same lady with the red hair presented me with an attitude. I asked for fresh fries as they should have been. She gave me an attitude and said “Well if you want fresh fries you will have to wait 3 minutes for them to cook.” What do you mean if I want fresh fries? I wouldn’t have come inside if I wanted cold old fries would have kept what you gave me. Then the same man that waited on me the previous time asked the young lady what my problem was and she said” She wants fresh fries. ” It was the sarcastic nastiness in her tone that really got under my skin. Then when I finally get my fries I realized the guy who gave me my order never gave me my Sprite so I had to go back in and I was told I had to wait because the machine had to make my Sprite, yet I ordered a meal. I wasn’t even offered and apology. They are here to provide a service to your customers and if you can’t do that then perhaps they need to work in an industry where there are no interactions with customers. Both of them look like team leads and I’m wondering who you’re leading with an attitude like that? I understand that employees are under paid, under staffed and under appreciated . I’m not the type to say that every customer is right because they are not yet we still treat them as if they are right because it’s about the experience. You definitely do not be disrespectful to the people who provide service to keep your business up and running.
There needs to be retraining on customer service.
If I were a mystery shopper you would have Failed.