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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Address and Contact Information
Address: 620 W Industrial Blvd, Cumberland, MD 21502
Phone: (301) 759-3303
Order and Reservations
Order: Order online
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Reviews
Jeremy Drummond
I go here too often as its near my home. Its typical McDonald’s food. Gets busy at times. Line moves slow. My order has been a little off a few times. Every time I have brought it up, its been taken care of. But what makes this a 5 star McDonald’s, is the employees I deal with while visiting. For years its been the same few guys and gals and 100% of the time they are the friendliest McDonald’s employees I’ve ever encountered. Maybe the friendliest of any establishment I’ve ever been to. I cant shout them out by name as I dont know any of them personally. But I hope more people recognize their commitment to being decent people, if nothing else.
… moreJoseph Yutzy
On 1/16/26 at 6:40 am I went through the drive through and requested 5 large caramel coffees with light ice for my employees.The woman handed me the coffees with no ice when I asked,she said,”the ice melted”I specifically asked for light ice and she slammed the window in my face. Horrible service.
… moreNo Limit
Not only was I waiting for a hour and 13 minutes on my food I never received I’ve asked multiple times and had employees walk up to me and ask what my order was. I paid through the kiosk, which of course did not give me a receipt once they find my order in the computer I wait another 20 minutes and still didn’t receive anything so I walked out now I’m sitting here trying to call multiple times and I’m not getting an answer because I need my refund This has to be the worst McDonald’s around in this town I’ve I resolve this issue, I will not be back.
… moreTyler Worrell
Service here is absolutely horrible. You will wait horrible amounts of time to get your food. They get your order wrong half the time as well. Came in here for my lunch break from work and I ended up waiting 40 minutes for my food. As I got to the counter to ask for a refund so I could get back to work I saw them finishing my order and ended up asking for a to-go bag. There is no reason a fast food place should take this long. Worst of all, my deluxe sandwich barely has any toppings on it, was soggy, and the toppings were placed carelessly and messy. Never eating here again. You’d be wise not to eat here too.
… moreJenny Moore
Ordered through the app. Waiting for 20 minutes in the drive thru line is one thing – then you pull up and they only have one person taking orders and two people serving who didn’t know what they were doing. Watched one of the workers make iced coffees and then promptly pour them down the drain. Seems really unorganized. Waited 5 min at the second window when my order was sitting right there. Manager and other worker not pouring coffees down the drain were walking in circles and finally they gave me my bag. No apology for the wait, actually they didn’t say anything to me at all. Food was cold by the time I got it. The management here seems extremely poor and I won’t be wasting my time here again.
… moreCaleb Grabenstein
Drive through times are fast, largely because they don’t have what you want or try to clear your order so fast they don’t accurately fill it. Things as simple as ketchup and jelly packs through can’t be filled because they are to busy dropping food on the floor.
… moreMarquita
Jen the manager is extremely unprofessional and rude. Half takes orders and leave cars sitting at the speaker. McDonald’s need to do better how can you have manager that doesn’t care about her own appearance representing your company? I’ll go downtown and wait in the line before I come back here it’s always an issue.
… moreDirty Mfer
Worst service ever. 16 minutes after my doordash order was supposed to be ready I was told they haven’t even started on it yet. I have blocked this McDonald’s from my doordash app and four other drivers have two and I recommend the rest of the doordash drivers blocking this store if they want to make any money because you’re not making any money picking up at this store. If you deliver doordash from the store you’re just doing McDonald’s a favor.
… moreAaron Kaisner
Dirty, staff are bottom of the barrel type of people, order after order is wrong. Watched the drive-thru attendent hand my food to another car in front of me. The car in front of me rifle through my bag, hand it back to them and then the person hand it to me saying oh don’t worry they didn’t go through it. We can’t remake it. Not like I’d want them to remake it after it took 20 minutes for them to make two burgers but wouldn’t refund it either.
… moreDM ONeal
Decent McDonald’s. Service is usually good and the food is typical McDonald’s fare. The restaurant is clean, bright and generally pleasant.
Note, I have had subpar food at this one on occasion but today’s lunch was good. Maybe because the McRib was back!
… moreNote, I have had subpar food at this one on occasion but today’s lunch was good. Maybe because the McRib was back!