heather mills
It was at the peak of lunch. So the food you would think would be hot and fresh. But instead the bread was hard and old. The mcchicken I dont know how the bun was im not even touching it cause it has extra lettuce. I wanted no lettuce/shredded. Im very disappointed.
… moreAdrian Baty
This McDonald’s has to be one of the best McDonald’s that I ever been to. Very clean. Great customer service. Food quality is really good and it’s close to where I live And I was happy to collect all the BTS toys so far
… moreAda “diidy” Diidy
Ordered a mcdelivery from this location just now for a deluxe meal. There was no fries. Fries was missing. The burger was scattered with the tomatoes all out of the burger. Nasty shit I ain’t eating this. Straight to d trash. Will stick to my liberty road location.
… morecarlos sanchez
Worst experience ever. Me and my brother came to eat and we ordered our food and sat down to eat, employee with red hair comes up to us while we are half way done with our food to leave. I asked if I could at least finish my food but he said no. I was sitting down and eat for about 5 minutes. After that I went to order for my older brother coming to pick me up and he come backs and tells me to leave now and don’t comeback. Terrible
… moreCarlos Gutierrez
I usually don’t review fast food places. But I was welcomed and provided with the highest level of customer service by an employee named “Mani”. He was handling the front counter by himself with great composure. I even saw him deal with a customer who spoke Spanish and he even knew a few words and numbers in Spanish and the client was so happy that he did. I asked for some extra sauces, which usually people give you a hard time about, and he went above and beyond to provide me the best service. I think this location would Excel with providing him with a higher position and a raise. McDonalds or even any business need more people like himself. Good job bro, keep up the good work!
-Carlos G.
Internet Sales Consultant
Heritage CDJR of Owings Mills
IG: @TheTrustedCarPro
… moreKeith Leese
The food was not quite as neat. Looks like they slopped it together. It was messy and there’s no one to talk to you, got to do everything on the computer board to get your food and then they didn’t have it. So you had to wait for it outside, so aggravating, so fast food is not fast still you got away for it And the burgers are going at quality is going down.They taste terrible.If you don’t add all the mustard ketchup onions , you just eat the burger , you will get sick
… moreLyle Ochoa
Both times I have gone there, they say the system is down, that they can’t take mobile orders. The last time I went there, I used points, they said come back in half an hour, when I came back after previously having ordered through the app prior to being told come back. The teller said they were starting prep for breakfast. My points were gone and not returned. So both times told systems were down. I’m sure others have had the same experience. Will search out other places to avoid this one.
… moreJames Camp
Recently remolded, thought I’d give a second chance, new look same horrible service!!! Order completely wrong!! DO NOT USE THIS McDONALDS!!!
Horrible service; have to wait every time regardless if I order the ahead; literally just ordered and triple cheeseburger and got home to find a McChicken wrapped in the wrapping labeled triple cheeseburger “no pickles”!!!! I hate this place won’t be going back
… moreThe Brown Malcolm
Food came out cold, with half of it missing. Employee spilled my soda on my kids and their stuff. No apology. No refund. Bathroom and restaurant was clean though. My kids felt comfortable on the crapper… so there’s that.
Not sure how an empty “fast food” restaurant has a wait time AND cold food with half of it missing.
… morebrat!
The “manager” name pronounced (Muh-Lay-Uh)(No name tag, name given verbally) was INCREDIBLY unprofessional and lacked all basic customer service skills. I ordered a large lemonade and two spicy mcchickens. They gave my lemonade in a Mccafé cup (nearly half the size of a large) and when I questioned the size she instantly got disrespectful and when I tried to explain why I was questioning it and told her I get a large lemonade every day and have never been served it in that cup, she continued to get irate and just insisted it was “company policy” which I found strange seeing as though no other branch of the company I have ever visited has been under this “policy”
My mcchickens were not spicy and had diced onion on them. I consumed 0% of this meal, especially the lemonade of genuine concern that it was tampered with.
I asked for her superior and she told me she was the manager. I asked again and only then did I recieve a male superior who kindly explained and replaced my drink.
People with zero respect and patience like this “Manager” Malaya/Malea should not work in customer service positions.
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