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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Address and Contact Information
Address: 13701 Connecticut Ave, Silver Spring, MD 20906
Phone: (240) 242-3328
Order and Reservations
Order: Order online
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Reviews
Jay Ortiz
I’ve ordered here 3 times and out of the 2 they have forgotten something in my order. Also they need to move the line faster. No reason i should be waiting 15+ min especially if i already ordered my food on the app.
… moreHilary Puntacana
The system of this locations drive thru orders is ridiculous. Everytime i come i place my order 20 minutes in advanced to give a decent amount of time to prepare a one meal order. EVERY time i arrive i have to park in 1 or 2 and wait an additional 10-15 minutes because they havent even started my order. The point of drive thru’s is to be quick and easy, making people park and wait EVERY time defeats the purpose. IF i wanted curbside pickup, I wouldve clicked that option. Do something about this.
… moreStephany Valdez
If I could give a 0 I would the ladies in the morning are polite and Fast. But the ones in the Evening act like we haven’t paid for that extra sauce. Yes I have payed the extra Bbq and the new Sauces that come out and they give me an attitude
Also I had a Free Ice cream cone and they made my husband paid again just because they didn’t initially heard the order in the drive thru even gaved him the receipt. He drove back around to be able to receive the second order
As a busy Working person I understand that if I have a Bad day I shouldn’t be expressing that to my customers, ask for a Day Off or something
if you don’t like working in McDonald’s just quit and give someone else the chance to work with manners and humbleness. I don’t have any other explanation for their attitude. Most of the times it’s Woman that do this . And I don’t see man at this location. Maybe a Young person. But yall gotta change manager if you are mad for no reason at your customers for asking for what they already have paid for in advance.
I get if I don’t pay!!
But I PAID !
But that’s the main reason why the app has been made cause they cashiers at the drive thru order you what they want no what you ask for and top of giving you an attitude. That just sucks . Go work somewhere else or get the managers. McDonald’s management HR or whoever manages this location.
… moreAlso I had a Free Ice cream cone and they made my husband paid again just because they didn’t initially heard the order in the drive thru even gaved him the receipt. He drove back around to be able to receive the second order
As a busy Working person I understand that if I have a Bad day I shouldn’t be expressing that to my customers, ask for a Day Off or something
if you don’t like working in McDonald’s just quit and give someone else the chance to work with manners and humbleness. I don’t have any other explanation for their attitude. Most of the times it’s Woman that do this . And I don’t see man at this location. Maybe a Young person. But yall gotta change manager if you are mad for no reason at your customers for asking for what they already have paid for in advance.
I get if I don’t pay!!
But I PAID !
But that’s the main reason why the app has been made cause they cashiers at the drive thru order you what they want no what you ask for and top of giving you an attitude. That just sucks . Go work somewhere else or get the managers. McDonald’s management HR or whoever manages this location.
Brittany McDonald
Almost never has your food ready and makes you wait at the front near the road. Also frequently gets small things wrong on the order. It’s the closest McDonald’s to my MIL so was frequenting here in the morning before work for coffee but have decided to try to go closer to work.
… moreVicki Smith
The employees here were helpful, patient and pleasant. Noticed my granddaughter dropped her fries and brought her some more. Everyone there was smiling and friendly.
… moreElizabeth Lizzy Graham
I was getting a late lunch before picking up medication that was accidentally delivered to a pharmacy i no longer use. I used the kiosk (11) at this McDonald’s on Connecticut Avenue in Silver Spring on Tuesday, April 30, 2024 at around 4:08 pm and took a number sign 32 and placed it at the edge of my table 109. . I wait for 20 minutes, after realizing I did while doing some reading. The kiosk didn’t print a receipt but i paid with Google wallet, so i could show proof of a purchase but not specifically of what. . I then speak with the manager she then gives me what I ordered a few moments later after I explained to her what was happened. I sit back down at table 109 and I realize what I ordered was at the table in front of me after i realize that food hasn’t been eaten by anyone and on the adhesive receipt place marker 32 on it. I looked up and I saw I was sitting in view of the security cameras so just in case they claimed $10.60 worth of McNuggets fraud. I kept quiet and decided to let them realize the mistake on their own instead of me getting angry. I have learned to instead of dish out the karma to just set it in motion. . I was wearing my bright orange dress so that should stick out. Always get a receipt of take a picture or screen shot.
… moreE G
I don’t get why some workers just really be so mean all I asked for was Carmel drizzle which I had to pay for anyways and the guy poured the whole bottle in my frappe!!!
… morediana cruz
I went through the drive-thru late at night and waited for a response, but no one said anything. Since I had never been to this location at night, I wasn’t sure if it was open or if I needed to go inside. I pulled forward and saw several cars waiting, so I stayed in line. When it was finally my turn, I overheard the employees speaking in Spanish and making rude comments, saying things like “because they didn’t say anything,” referring to me. I only ordered a McChicken, but I ended up waiting 15-20 minutes just for that one item. It was frustrating that no one was at their station or communicating with customers, and the service felt very unprofessional. I didn’t say anything at the time because I try to stay respectful, but this experience was really disappointing. I hope management takes this feedback seriously, because this location needs improvement, especially during the night shift.
… moreSimon Aparicio
Hi. This is not the first time. You guys take advantage about drive thru and put whatever you want in the bags. Today i request a plain burger in a happy meal and they put onions, cheese, creams, etc.
For me i request a double quarter pounder an and i got a cheese burger with onions. Where is my double burger?
… moreFor me i request a double quarter pounder an and i got a cheese burger with onions. Where is my double burger?
Tracy Morales
The evening / overnight customer service at this location is the worst!! I had circled around 2 extra times because of missing items then was asked for a receipt after not getting one. I paid through apple pay but still did not get a receipt. The MOD, Katherine Garcia, told me she could not do anything because I did not have a receipt. How many times do I have to tell you, you guys FAILED to give me a receipt, but I showed you the transaction though apple pay with timestamps and costs. Nothing but time wasted. Go elsewhere.
… more