McDonald’s

  3.2 – 1,373 reviews   • Fast food restaurant

Social Profile:

McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Classic, long-running fast-food chain known for its burgers & fries.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery McDonald's 20168

Hours

TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours
MondayOpen 24 hours

Address and Contact Information

Address: 6740 Lea Berry Way, Haymarket, VA 20168

Phone: (703) 753-6374

Website: https://www.mcdonalds.com/us/en-us/location/VA/HAYMARKET/6740-LEABERRY-WAY/25126.html?cid=RF:YXT:GMB::Clicks

Menu Photos

Order and Reservations

Order: Order online

mcdonalds.com

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Reviews

PJ S
Ordered the Monopoly Specific items and was given old boxes and cups. Whats the point of ordering Monopoly food of I’m not getting my tickets.
Didn’t even tell me that they ran out. I found out about the missing pieces when I got home.
Wasted my time and my drive.
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Kim T
As a frequent McDonalds customer, this McDonalds has been the best! I’ve been going through the drive through at least once a week for the past 5 years, and they have never messed up my order. The drive through workers are always cheerful, and efficient. They have the best diet coke of all the surrounding McDonalds, and they always get it right. Thank you McDonald Haymarket workers!!
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London Steverson
I ordered a large mango smoothie for my friend and they gave me a medium and made it a drag to fix it. I also ordered n Oreo shamrock McFlurry and they give me a vanilla when I politely asked them to fix it they give me this
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Wooseon Choi
Manager Hostility & System Failure: Order #693 Missing and Customer Treated Like a Thief
Date of Incident: October 18th
Time of Incident: Approximately 11:30 AM – 12:30 PM
Order Number: 693

This complaint is not about a minor error; it is about a manager who treated me, my husband and my two young children like criminals.

Detailed Account of the Incident:
1. System Error: Immediately after placing my to-go order (#693), I waited directly at the pickup counter. I watched my number flash onto the “In Progress” screen and disappear within an impossible approximately 10 seconds. The order included multiple items (two combos, two McFlurries, McNuggets, a mini-burger, and drinks), making immediate completion physically impossible.
2. Staff Escalation: I first alerted a black-haired male staff member who failed to return after checking the kitchen. I then explained the issue (number vanishing instantly) to a female staff member wearing a black Hijab, who took my receipt to investigate.
3. Managerial Hostility: The Manager then emerged and, without performing any serious investigation, flatly insisted the order was already completed and handed to a customer. I repeatedly stressed that I had been standing right there with my two children and had not been called.
4. Accusatory Behavior: The Manager returned again with a visibly unpleasant and dismissive expression. She then committed the most insulting act: she crumpled my physical receipt with her hand and clutched it defensively, demanding that I recite the entire order from memory to prove I was the purchaser. She further escalated this hostile line of questioning by demanding I verify that the credit card printed on the receipt belonged to me. I had to pull up my mobile banking app to prove my purchase.

The system error (marking a complex order as complete in seconds) is a clear internal mistake. However, the Manager’s response was inexcusable. Instead of recognizing the high probability of a kitchen or system error, she refused to acknowledge any store responsibility and, through her aggressive and humiliating line of inquiry (concealing my receipt, demanding proof of purchase), she openly accused a waiting customer with two young children of attempted theft. Her actions were deliberately hostile, unprofessional, and humiliating. Her behavior was solely intended to discredit me rather than resolve an obvious operational failure.
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Rachida MIMOUNI
Me and my friend enter the building with cash. We tried 4 different booths that didn’t even work with cash even though it had the signal that it worked. My friend orders a chick fila sandwich, and gets someone else’s order that they supposedly mixed up. After getting his order it ends up having no ketchup, and much less pickles than ordered. When it’s turn for my service, I stand at the cashier for around 3 minutes with no service. Finally someone comes that doesn’t even speak fluent English. I order McDouble Meal Deal, and she ends up giving me just a double cheeseburger with no nuggets or fries. Finally, I end up getting what I paid for, but it took way longer than the expectation. The burger and fries were very low quality. Would never come here again.
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progga ahmed
On our way to JMU from NOVA stopped for a coffee break. Got freshly brewed coffee. Restroom was clean. Friendly staff
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William James Baumbach II
March 2026 updated from one star to start they’ve been improving a little places kept cleaner.

It’s obvious what the impact was on this restaurant and others, that the living wage minimum requirements have caused, and I don’t blame them, they got rid of the employees and replaced them with kiosks’s, I wonder where all those previously underpaid employees are working now?

Updated 10-18-24. The most unfriendly McDonald’s in the area. Pretty much all automated don’t expect any customer service. They keep all the condiments under lock and key and very difficult to get any. They have pretty good parking, and the place is generally clean

Updated 05-03-23. Still one of the worst McDonald’s in the area, their primary focus is on drive-thru customers, there’s only about a half a dozen people in there today and they’re all just standing around waiting and waiting, it’s ridiculous. They’re still trying to save a penny, still no condiment station.

Updated 08-04-2022. I returned a few months later after my previous review, things have gotten no better, the walk-up window reminds me of something you’d see in prison with all the protection and metal gates. Still no condiments out in the dining hall I asked and the employee said they’ll probably never get them. Expect no easy access to condiments, napkins salt pepper or straws you’ll be lucky to get someone’s attention to get them for you. I regret coming here again.

Big fail on the remodeling job. They’ve lost me as an indoor diner. No longer self-service soda dispenser or condiments or napkins. They’ve installed four of those ordering kiosks, and removed all the registers except for one. Drastically reduce the number of parking spaces near the door entrance, in favor of a second drive-thru lane. It’s clear they put emphasis on drive-thru sales and not indoor sales.

Update February 17th, 2022, used their new double lane drive through for the first time, big fail on that, the two lanes narrowed down to one, and when they had a single lane they weren’t able to efficiently manage that, so they certainly aren’t going to be able to manage efficiently two lanes.
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Edward Nagel
It was a simple order… two frappe’s and an apple pie. We got a cup of muddy water and a holiday pie. How can you demand more money and then not even make the slightest effort to earn it?
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Rod Heiston
Ordered cheeseburgers and french fries. Every single sandwich was cold, french fries were warm, but taste old.. I didn’t bother to complain $18 of nasty
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Zoe Lavallias
I put in a breakfast order on the McDonald’s app at 10:23, well before the cutoff. When I got there, I switched my pickup from drive-thru to inside, only to be told by the manager that I wouldn’t be getting my full order because I didn’t hit “I’m here” on the app. That makes absolutely no sense—why even let me place and pay for the order if you’re not going to make the food? The whole point of mobile ordering is convenience, and instead I’m out $53 with nothing to show for it. The manager flat-out refused to refund me, which is ridiculous and unacceptable. Easily the worst experience I’ve ever had with McDonald’s.
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