B BBT
This time of day (4pm-8pm)at this specific location seems to have trouble maintaining quality food and the speed of service is ridiculous. I can understand when there are cars wrapped around the building in drive thru and the parking lot is quite full but I mean even when there are very few cars in the drive thru and maybe 1 or 2 in the parking lot I still am asked ro either park in drive thru 1 or 2 or go park in one of the curb side spots takes anywhere from 15mins to 40plus minutes to get 3 burger kids meals and the contents are far from fresh at all. Why have I been waiting to only receive ice cold stale food for my children to eat!!!!! This is the absolute worst McDonald’s service and it continues to get worse. I asked tonight why it took so long and was told that at this time of night it gets pretty busy. BUSY!!! HOW CAN YOU EVEN SAY THAT WHEN THERE ARE LITERALLY 2 CARS IN THE PARKING LOT AND NO ONE BEHIND ME IN THE DRIVE THRU YET WAS TOLD TO GO PARK IN DRIVE THRU 1 STALL AND WAIT OVER 10MINS FOR COLD FOOD AND A COMPLETE LIE ON HOW BUSY IT IS?!?!?
… moreLiberty Martin
There were 3 undercooked burgers and missed a container of fries. Food was cold when received. Asked to bring back uncooked food after already received food and brought home.
… moreDavid Huff
I am so done with this location. Service is a complete joke. I’m used to slow service and orders being wrong. Sunday, I ordered dinner thru the app, and had selected curb side pickup. We checked in at 8pm, 8:30 we were still sitting there. Tired of waiting I pulled out and went to the drive thru and asked about my order. “Oh, we have it right here” was the answer I received. I got to the window and this blond girl hands me my bags, they’re ice cold of course, so I complained to her about being served cold food and she answered with “I’m sorry” and a shrug of her shoulders. So I’m stuck with cold food, get it home, and I’m missing items as well. I’m tired of their incompetence and obviously the owners don’t care or they’d fix it.
… moreAdam Beachel
They had us wait on French fries and when we got them some was cold and some were hard and over cooked. They also forgot 2 four piece mcnuggets and a spicy chicken sandwich. We ordered mcdoubles with Mac sauce, sliver onions and pickle only. No ketchup or mustard and there was ketchup on them with Mac sauce. I was very disappointed
… moreGram Gram
Went through the drive thru tonight and customer service was amazing but food quality was awful. We were asked to park so they could get our food and you would have thought our food would be warm right? Not…our fries were like rubber and cold, our nuggets had to have timed out before getting them and our sandwiches looked like someone took them apart smeared them around then placed them back together. My granddaughter who LOVES McDonald’s wouldn’t even eat her food 🙁
… moreWayne T. Luse
Table ordered which is always slow I’ve found at McDonald’s seems like the Drive through is the most important…fries were warm not hot and my chicken wrap had a tiny piece of chicken in it…then u ordered a pumpkin pie and ten minutes later I had to walk to the counter to get it…there it sat in a bag…lady delivering it was nice…first time I ever ate there and probably won’t go back…
… moreKevin Martz
Wait times are horrible. I have never been given the food at the window, you always pull down. The wait times here are getting out of control.
… morethebouldave 100
I came out of town to get a drink and I waited over 10 minutes and all the workers that’s keep looking at me like I was nobody not a single person help out wouldn’t wait on me to take my order or nothing and that’s like disrespectful I would never recommend this McDonald’s ever again
… moreJenny Gehrer
Waited at the counter for 10 mins for service just to order! Even after ordering we waited another 15 mins just for our food to finally find out it was just for 1 med fry which now we had to wait for more to be made (mind you at this point all the previous ones were put through drive thru which wasnt all that busy) during all this the entire back staff including the manager at the time were all goofing around and acting n talkin like children not even working like they should have been more worried about who was taking home blueberry pies…. we finally get our food, get home (which we live 15 mins away) my husband’s sandwich he ordered , he specifically asked for no cheese, he even asked her read it back and said to please make sure no cheese, as u guys always forget and put it on) surprise its on the burger an, our food is basically cold cause the whole time we were waiting our food sat there waiting for the fry that they kept handing out or well, they forgot about our food and pushed it aside…. again they were all to worried about their own little lives and drama instead of the customers…… ridiculous!
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