McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Angel Rodriguez
Yall got to do better for your employees. I come today as a dasher and 2 of your employees ready to quit. 3 in grill area, 1 person in drive thro and no wonder people want to leave. The environment isnt ok people are working hard with no good pay and yelling in front of customers is a no no. Do better. And then when you dont do it properly people come back to complain
… moreKassandra Bechtel
I only ordered a large fry through the drive through, keep in mind I’m the only one that is in the drive through besides one person infront of me. They tell me to pull forward because they’re waiting on my fries. It’s been 25 minutes, does it really take 25 minutes to cook fries? I even went in and stood in line for 10 minutes just to get no service. I couldn’t even get a refund because the workers would look at me and walk away. This McDonald’s sucks and is never fast. Do better.
… moreDouglas Shearer
Probably the worst meal at McDonald’s today. Everything was so cold the cheese wasn’t even melted on the sandwiches. Im at table 104 and they have no clue where the tables are.
… moreBrandon Downey
If you want to see what a toxic work environment is like just pickup food in the lobby. You will hear the employee’s yelling at each other back in the kitchen. Also, if you want sub par food and service this is your spot.
There’s many options in Hanover for good food and customer service. Why waste your time and money at this place???
… moreTyler Rodriguez
This McDonald’s has gone to garbage, constantly parking people because they want to protect their drive thru times and hide that they’re not efficient, constant attitude from the employees, always forgetting things, it’s a shame that most McDonalds are like this. Might just be some job to you but people don’t deserve to have a bad experience just because you couldn’t care less.
Brought home food and so clear that they didn’t clean their fryers and they forgot food too. This place is disgusting, don’t eat at this McDonald’s. I’m surely not anymore.
… moreJustin Topper
Two times in a row now. I don’t come here often,because I ride a bike from the square. I order to-go from the dine -in. Last two times they messed up. I caught the previous one. This time I was in a hurry working 3rd just want my order.
A bacon double quarter pounder sandwich meal LARGE, with 6 piece nuggets. I get home and it’s just nuggets and fries and fries were half full not like I really care, but where’s the main sandwich.
I worked fast food in the 90s, they have it so much easier now and still these mistakes happen. I’m done. There’s too many other places to eat at. ✌️ Wasted $20 I called and she like your want a refund? No how about mail me something? Why I gotta ride my bike back in?? Then she hung up on me. Done!!
now I’m just angry and can’t sleep. Ruined my day bc of a McDonald’s order not worth it.
… moreDontae Leppo
I don’t like to complain, but as a manager in the food industry, I’ve noticed a decline here. The 24-hour store concept is great, but food standards shouldn’t drop after certain hours. My order of a Big Mac and two chicken sandwiches was below 95 degrees, far from the safe 140-145 degrees. It took a minute to get my food, raising concerns. Night managers should check food every 30 to an hour. Crew members need to focus; I saw one with long nails touching her mouth and another chatting while holding my food. My sandwiches were also made sloppily.
… moreErik Rochard
After being told to park to receive my order, I saw several cars behind me being served. I went back after waiting 10 mn to the service window to be told my order was coming! Very disappointing. When I received my order, my fries were lookwarm. I had to request warm ones, then my burgers were lookwarm….an other desapointment. And just a SORRY….not even a simple gesture like a free dessert or a coupon for next time. So sad.
… moreJoshua Brock
I went here and ordered curbside. The app decided that I didn’t select a number and that now I was allowed to select a number. It told me to go through Drive Thru or go into the counter and grab it. So I went through the drive thru. They then told me that I have to come in to get it.
They couldn’t be bothered to grab the food and hand it to me through the window? Literally the worst customer service I’ve experienced in awhile. I try to be understanding, a lot of the time it’s hard to pin down problems. This felt like nothing, but pure laziness.
… moreMelissa Ibanez
Waited 30 mins in line than they made us wait at the drive through reserve for another 10-15 mins than mixed up orders. Gave ppl way behind us in line food first. The most ridiculous McDonald’s we ever had the displeasure of visiting.
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