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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Address and Contact Information
Address: 168 Utica St, NY-12B, Hamilton, NY 13346
Phone: (315) 824-4001
Website: https://www.mcdonalds.com/us/en-us/location/NY/HAMILTON/RTE-12-B/15109.html?cid=RF:YXT:GMB::Clicks
Menu Photos
Order and Reservations
Order: Order online
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Double cheeseburger flat as a board, dripping grease. Ordering difficult, person did not know thei… 1 year ago. Robert K. Read more on Tripadvisor.
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Reviews
Emily Peloquin
Well, this hair in the nuggets ruined our day. Called McDonald’s customer care and they submitted an inquiry. Still waiting to hear the results.
… moreDylan Irons
The manager with the red curly hair is incredibly rude and passive aggressive towards customers. I was picking up orders I made through the app in the store, but apparently I unknowingly was placing them for drive-thru. Rather than help me, this person decided the best course of action was to chastise me. I explained I didn’t realize I was doing something incorrectly on the app and asked them to show me where I was going wrong with my order, but it became abundantly clear in a fraction of a second that this person wasn’t actually interested in helping and just wanted to yell at somebody. Even the other workers acknowledged to me that this person was being unnecessarily difficult.
… morehannah gill
I had a really disappointing experience at this McDonald’s location multiple times. The manager at this McDonalds was extremely rude and unprofessional. Instead of taking orders calmly, she was yelling and screaming at customers who were just trying to place their orders. When it was my turn, I was either ignored completely or treated like I wasn’t even standing there.
No customer should have to deal with that kind of behavior, especially in a place where you expect quick and simple service. Management really needs to address this issue because it creates a terrible atmosphere and makes people not want to come back.
Definitely one of the worst customer service experiences I’ve had at any McDonald’s.
… moreNo customer should have to deal with that kind of behavior, especially in a place where you expect quick and simple service. Management really needs to address this issue because it creates a terrible atmosphere and makes people not want to come back.
Definitely one of the worst customer service experiences I’ve had at any McDonald’s.
Joe Vaikness
I didnt know they served smash burgers. This was terrible excuse for any sort of quality control. But this is what this country of laziness and lack of integrity has come to. So so sad
… moreEric Dong
Omg! I would LOVE everyone from the night shift until closing to see this ASAP! I got the Big Mac and the 10 pieces McNuggets and the way they talked me into that new sauce (Sweet and Spicy Jam) was great! So nostalgic, and they even gave a little extra! Love this place, food and service fast, and will come again!
… morerich doherty
I went to McDonald’s in Hamilton this morning. For breakfast.n Drove up to the drive through. Since that’s the only thing open and opens at 6 AM. No one said anything then I drove up to the window. After a few minutes the guy came over.I asked him if they were open.He said no, not yet.I looked at my clock and it was 559 Am
i said are you serious?He said yes, then I drove away.That is absolutely ridiculous
They couldn’t help a customer one minute early
Disgusting horrible customer service
… morei said are you serious?He said yes, then I drove away.That is absolutely ridiculous
They couldn’t help a customer one minute early
Disgusting horrible customer service
Tyler Stone
It’s in a very nice Small College town . The food is always cold & or sloppy. Get yourself a slice of l
lPizza
… morelPizza
Brayden Hatch
Sometimes I like to chew on wood while taking a freezing cold shower in the dark to emulate the feeling of being a poor beaver on a cold winter day who doesn’t have a dam to call home
… moreRoselea Bartlett
My Mom and I went to buy the boo buckets!
Ordered through the drive through not via app.
They are small buckets, suitable for a small child trick or treating.
I tried ordering water with the happy meals and was told that they’d have to charge separately for water.
I got juice instead.
I do understand I’m not going to mcdonalds for good health choices but they could offer water with children’s meals.
… moreOrdered through the drive through not via app.
They are small buckets, suitable for a small child trick or treating.
I tried ordering water with the happy meals and was told that they’d have to charge separately for water.
I got juice instead.
I do understand I’m not going to mcdonalds for good health choices but they could offer water with children’s meals.
Michael Peryer
Why is the 1/4lb bun so much smaller than the meat?
… more