Char Little
Dining area very dirty including every table. Fries tasted like they sat under the warmer for hours. Waited a half hour before anyone came to take our order. They’re shake machine is down most of the time.
… moreJustin Mayer
Good people come to meet here, and here is the reason why, I found that the staff is very friendly, compassionate, caring and attentive, they are about service and not only do they provide quick and quality meals but they give a personal touch to an otherwise very generic corporation. Angie who made sure I had breakfast and a coffee one day when my card didnt work gives that small town feel to the restaurant. It’s the small things that matter to me too like Joanne the Manager of the restaurant who gives me a place to work after a meal and when some places throw you out on the street her employees walk up with a free coffee and a smile. The people seem to love working with each other and love seeing their customers everyday and it shows. If it’s a passing hunting story or a story about the family it brightens both, the employees day and the customers. Just thought it would be nice to say thank you and let them know that it is appreciated. Thank you from someone who really appreciates you.
… moreKenny
The girl with the pink and purple hair and glasses handed my food with the brightest smile. She asked me if I wanted a receipt,food was warm and good the only issue was the fries tasted old.
… moreDurden
The order taker had an attitude from the moment we pulled up to the speaker. Very rude for no reason at all. We hadn’t even begun our order yet. Our order was wrong and when we tried to correct the order, we received more attitude from him. When we finally received our sandwich, this was what we got. It was thrown into the bag sideways, lettuce was all over the bottom of the bag. The sandwich doesn’t even look like it was put together. They must have just thrown it into box. The tomatoes were beneath the heel of the bun and there was mayo everywhere. Will never be returning to this location.
… moreAdam Schotz
Decent place. Although, I find the latest remodel of the dining room a little odd. I’m not sure what they were going for, but it doesn’t seem to fit the brand. ADDITIONALLY: The last couple times I went there, the dining room was closed! This was discovered after getting myself (temporarily disabled) and my wife (disabled) out of our car and hobbling to the door, only to have to turn around and go back to the car. No signage on the door or anywhere else. After having difficulty with the drive-thru people unable to hear the incoming orders, having me repeat myself THREE times on one of our visits, I no longer go to this location. We instead went to Burger King a few miles away, where Charles and his crew do a great job!
… moreProper Business
McNapLand – now with extra ZZZ’s
Stopped by the McDonald’s in Cortland expecting a McChicken, but apparently caught the staff mid-hibernation. One worker was laid out like a chalk outline at a crime scene, and another was kicked back on the bench like they just clocked out of a 12-hour nap shift. I wasn’t sure if I was at a fast food joint or a pop-up nap sanctuary.
At least they’re keeping it fresh—by sleeping in the grass like a feral Snorlax. I respect the hustle, but dang, y’all could’ve at least flipped my fries before you flipped into REM sleep.
Come for the burgers, stay for the sidewalk slumber party.
… moreJuliannah Peer
It was very clean and my food was hot and fresh nothing was bad I’m greatful for staff here
… moreKristen Carpenter
We came tonight on 8/24/2025. My older teenage children had cash and ordered on the kiosk. They stood there for about 8 minutes until a lady from the back rudely yelled and said they can only take card inside the store. There were NO signs saying this. So we went up to pay for their food with our card. They still refused us service. We gave in and re ordered everything and spent money on a card we didn’t have so our children can still eat. We also lost out on points and redeemed items since she made us re order. She was rude, yelling, crying and saying “I quit I quit!!!” She had a total break down. What really ticked me off is another person came in to pay with cash and she accepted his cash but not my children’s cash. Then another one… and again… accepted their cash. She is a middle aged lady with black hair and a little chunky. She is the most rudest person I’ve ever had to deal with. Both of my boys were very upset…. Both high functioning autism but not know why they were rejected….
… moreJames “Nicholai” Shaw
Greeted by a recording. Rushed through ordering at the drive-through. Wasn’t given / offered a receipt at the first window. Given an attitude at the second window because I wanted one. Picture attached is what was “given” to me. Can’t even scan the QR code.
… moreShannan Hannula
I have NEVER waited 43 minutes for “fast” food until today. I went inside because the drive thru was busy, but this was UNACCEPTABLE, especially with so many employees working there today! I will drive to the other side of Cortland to the other McDonald’s from now on.
… more