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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
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Fast Food in Cicero, NY at 5879 Rt 31 – McDonald’s
Looking for Fast food near you? Visit McDonald’s in Cicero, NY at 5879 Rt 31, for breakfast, burgers, fries, and more, or order online!
Fast Food in Cicero, NY at 7893 Brewerton Road | McDonald’s
Looking for Fast food near you? Visit McDonald’s in Cicero, NY at 7893 Brewerton Road, for breakfast, burgers, fries, and more, or order online!
McDonald’s – 5879 State Route 31, Cicero, NY, 13039 – MapQuest
Get more information for McDonald’s in Cicero, NY. See reviews, map, get the address, and find directions.
Reviews
Bill Robinson
I’m incredibly upset at how slow this McDonald’s is because it is in my neighborhood. The staff here are so slow. I waited over 30 minutes in the drive thru line for such a small order. When I finally received the order, it was missing items and the doors to the lobby were locked. This was at 8 PM on a Saturday. We had to walk through the drive thru, so we didn’t have to wait another 30 minutes in line, for our missing food.
The food was cold and a complete mess. There was ketchup on the outside of the wrapper, the burgers were ripped apart, and the food tasted stale. I know it is McDonald’s and it is fast food but when we visit any McDonald’s out of state, the staff are superb and the food is fresh and in one piece. This Cicero location needs an overhaul! And this isn’t the first time this has happened either! Why do the staff here seem so confused?! They had many bags of food lined up in front of them. I’m so disgusted!
… moreThe food was cold and a complete mess. There was ketchup on the outside of the wrapper, the burgers were ripped apart, and the food tasted stale. I know it is McDonald’s and it is fast food but when we visit any McDonald’s out of state, the staff are superb and the food is fresh and in one piece. This Cicero location needs an overhaul! And this isn’t the first time this has happened either! Why do the staff here seem so confused?! They had many bags of food lined up in front of them. I’m so disgusted!
Jimmy M
Hardly fast food 25 mins in drive thru. They don’t pay attention to the drive thru duel lane who was there first. Over priced for less service what are we paying more for lazy slow workers and poor management?
… moreRoxanne
Today was a very cold and snowy day. I liked that this location was empty and I received my order fast. The hallway between the 2 doors had no mat and was very slippery and wet. An elderly person can easily fall and hurt themselves. Inside is very dirty and smelly. That’s one of the reasons I never go inside this location but unfortunately drive through takes forever in this exact location. Please take care of the place and have someone simply clean up.
… moreTre S
I’m writing to address an issue with a recent order I received from your location. The quality of the food fell noticeably below the standard I expect from McDonald’s. Items were prepared inconsistently, the temperature was off, and overall it reflected a lack of attention to detail.I work in an environment where consistency and reliability matter, and I expect the same from the businesses I choose to support. This isn’t the first time I’ve seen this decline, and it’s starting to affect my confidence in this location.
… moreBri A
I’ve been sitting in the drive thru line for going on 30 minutes now waiting for 2 sandwiches. It’s incredibly slow. Definitely won’t be making the mistake of stopping at this location again.
… moreBo Bee
This is my go-to McDonalds. Not because I want to, but because that is the only McDonalds that delivers through DoorDash near me. Over the years, it has become worse and worse. The food quality is disgusting. The orders are almost never 100% correct. Today was my last straw. I ordered a happy meal for my nephew, and a Big Mac meal for me. There was no happy meal, and my big mac meal was drowning in mac sauce. We had to share my meal because the workers are incapable to check an order. They apparently no longer use mustard either, as my cheeseburgers never have any on there and when I’ve ordered mustard packets, they just give me a bunch of ketchup. They also apparently are running out of straws as this is about the 10th time I have not received straws for drinks. This will be the place I avoid as much as possible.
… moreMadison
Placed mobile order ahead of time for 4 double cheese and medium fry for drive thru pickup. Got here at 6:40pm. Order “accepted/started” at 6:43PM. It is now 7:10 and our food is still not ready. Cannot cancel as the order was already accepted and nothing they can do. Absolutely ridiculous.
… moreScott Semle
Genuinely get the worst experience possible every time I happen to stop at this location. As I leave this review I’ve been in line behind 1 car at the window for over 15 minutes for the car in front of me to get 2 sodas. As the manager of a business 5 minutes down the road it would embarrass me to think mi customers will receive faster service but driving to a location farther away do you can save on wait time.
… moreJason Morse
Everyone that worked tonight 12/23/25 should be fired. Waited for our food for 1 hour. Employees were ignoring the dining room and extremely rude. 0 customer service skills.
… morejames french
Be prepared to wait 20 to 30 min just to order and wait another 10 to 15 to get the food. And if your not first you cant leave the drive thru to get better service elsewhere. Also if you are the only one in line they make you pull forward.
… more