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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Address and Contact Information
Address: 161 Washington Ave Ext, Albany, NY 12205
Phone: (518) 464-7607
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
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Reviews
Rich Edwards
Definitely not open 24/7, I don’t know what their actual hours are but they’re closed pretty often when I go there before the gym in the morning. The coffee is usually lukewarm, probably because it’s been sitting there for way too long without making new coffee while they’re waiting for the last batch to run out. I started going to the 7-Eleven instead
… moreTamika
The food is good here. I’ve never had an issue with the food but the store/lobby area is always dirty! Tables dirty never wiped down. I was there last night and the store was disgusting. The garbage was beyond overflowed. It looked like it hadn’t been empty ALL DAY! If they just clean the store up , keep the lobby area clean where people can actually sit down and enjoy their meal. All managers and employees should be held accountable to do better and with the amount of bad reviews this store has! You would think corporate would have done something by now to bring the store up to standard! GET IT TOGETHER Mc.Donalds!!!
… moreJ3T59
The bosses need to pay the workers more so they actually have enough money to care if a Double quarter pounder has 2 Patty’s instead of only one.
Do better clown, pay your workers more
… moreDo better clown, pay your workers more
Courtney McKenna
Took ages and then the lady was nasty and said my food wasn’t ready yet meanwhile all my other friends who mobile ordered at the exact same time as me got theirs and the whole drive thru line was held up. And mind you we all got the same exact food. Their customer service skills are not good and they are so dry.
… morexgrape._.sodax
got served a raw chicken nugget and have been throwing up non-stop for the past 2 days now. yes, this includes on christmas and ruined all the plans I had. i’m quite literally never eating mcdonald’s again. watch what you serve people.
… morebrian smith
So this McDonald’s location I’ve utilized many many times and I’ve come to the belief that it might just be the slowest McDonald’s anywhere… consistently. I always order via the app and pickup in drive-thru. Expect to wait at the speaker and then at least 20 minutes from notifying them of the mobile order number to getting your food. In the time between expect multiple instances of confusion. Like at the payment window, trying to get you to pay again when you ordered on the app. You will then get asked again for everything you just told them to make sure you shouldn’t have to pay. Then when you get to the pick-up window, guess what….you have to do it again. I mean complete confusion consistently with every visit. You’d think that for waiting 20 minutes you are getting hot fresh just made food…. wrong. I do see a lot of standing while staring at phones as I’m parked in line (literally my car is in park), see the attached photos. Maybe that is part of the problem, but really it’s management issues since it’s constantly like this. I would avoid this location at all costs and head to the Western Ave one five minutes away. Think of what you could do with an 15 extra minutes of your life.
… moreSteven Warner
Legit never experienced such horrible customer service in my life. I start my order, the next thing I hear is “what else”. Pull up to the window, you got someone sitting down with their AirPods in talking on the phone. Pull up to the next window girl hands me my stuff and says nothing and closes the window. I now see why this place was so dead at 8pm. After seeing these reviews, you think someone would do something about this establishment. Crazy.
… morejohn hughes
The worst McDonalds I have ever been to, and that’s saying something. Ordering took forever. It seemed like every order in the place was screwed up, so there was a long li e to order, then a long line of people with the wrong food. Horrible management.
… moreLisa Cinelli
Just ordered a 6 piece nugget and a cheeseburger…both completely inedible!! Cold, old hard food is not what I expect for the price I paid! Get your act together!
… moreJarett Pinela
Horrible location …. I waited 15 minutes for a large caramel frappe. The managers are awful; they don’t care about the customers, the food is coldddd, and they don’t follow food safety protocols. GM pay attention to your crew members and managers!!!!they’re not doing their jobs.
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