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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
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Fast Food in Waterford, NY at 42 Saratoga Ave | McDonald’s
Looking for Fast food near you? Visit McDonald’s in Waterford, NY at 42 Saratoga Ave, for breakfast, burgers, fries, and more, or order online!
McDonald’s: Burgers, Fries & More. Quality Ingredients.
Stacked with two quarter-pound* beef patties, three slices of melty white cheddar cheese,^ crispy and slivered onions, zesty pickles and the new tangy, creamy …
McDonald’s, 42 Saratoga Ave, Waterford, NY 12188, US – MapQuest
Get more information for McDonald’s in Waterford, NY. See reviews, map, get the address, and find directions.
Reviews
Katrina Courter
Idk why I do this to myself I’m glad I’m not allergic to cheese or dairy but it says no cheese and I get cheese anyways tbh this isn’t the first time and if it’s not the last
… morekimberly christian
Worst McDonald’s there is never gets your orders right then when you tell them your food is wrong they give you attitude IDC how much my grandkids beg me to go I refuse to spend my hard earned money there ever again an the disappointment on my grandkids face when they finally get there happy meals to look in there for the toy that suppose to come with the happy meal which is zootopia right to get a book smh unbelievable I’m done I have argued with the management team there a lot over there crew an lack of items I swear they will never get a nickel out of me for the rest of my life
… moreZay Lewis
If you want McDonald’s find another store!!!
I’ll keep this review brief unlike my visit. I arrived for a DoorDash order with only 1 car in front of me in the drive thru. Two younger employees are screaming and what looks like playing in the parking lot. No car has moved, no order has been taken, and all I can assume is that this store lacks professionalism and a sense of urgency that makes McDonald’s “Fast Food”
… moreI’ll keep this review brief unlike my visit. I arrived for a DoorDash order with only 1 car in front of me in the drive thru. Two younger employees are screaming and what looks like playing in the parking lot. No car has moved, no order has been taken, and all I can assume is that this store lacks professionalism and a sense of urgency that makes McDonald’s “Fast Food”
John Callaghan
Ordered 2 McGriddles, got home and realized it was pancakes and eggs just thrown in the bag
… moreAlexis LeClair
I came in to the drive thru 30 minutes before McDonald’s closes. I placed a mobile order before this about 10 minutes before I showed up. I sat at the speaker for about 25 minutes and no one took my order other cars pulled off because they were having the same issue. We fiugred they closed early but that wasn’t the case. We eventually just pulled up to the window and seen an employee just standing there playing “catch” instead of answering the headset and making our order. We finally got helped at the window after them having to unlock the window and waited about 20 more minutes for our order to be ready when we placed it about 30 minutes ago and had no one ahead of us waiting either. While we were waiting we saw even more cars leave because they were not getting helped even though it wasn’t closed yet. I understand if it was like 10 minutes before closing but we had 30 minutes left to order and we placed it ahead of time for it to be ready. I’m very disappointed I come to this McDonald’s all the time and never have any issues like this seems like it’s the new staff.
… moreAngel C
Brought my kids here for lunch, it was my first time at this location but definitely won’t be my last! The staff was very attentive, and we received top notch customer service. I asked to speak to the manager to compliment the service and I spoke to Marwa, who’s demeanor made me want to make the Waterford location my go to spot. Props to her for running such a wonderful team and always keeping a smile on her face.
… moreArek Arekey
I really want to like this place, but they constantly mess things up… this time was forgetting food, and door dash stickering my bags closed, both inside bags (3 fries in one, nuggets and sandwiches in the other) and the outside bags. i get making mistakes, but every time they forget something. one time they took my order in drive thru. by the time I got to the window, they had lost my order. I was told it be a 20 minute wait. on top of the half hour I waited in the line.
… moreJeena
This Waterford location made my day! I wasn’t having the best day and picked up my daughter from school and went to the closest McDonalds. Staff was great,food was great, and the location was actually super clean. The manager Marwa, was super patient with my daughter (who took so long to decide what she wanted) she gave us suggestions when we didn’t know what to get and I’m so glad I trusted her! Food was great, costumer service was a 10/10!!
… moreLin Marie
Terrible experience.
Ordered breakfast using mobile app at 10:24am.
Proceeded to the speaker and order board, sat and waited for at least five minutes, no one said anything through the speaker or acknowledge that we were there whatsoever, I saw the car at the next soeaker over pull up, so I thought maybe there was something wrong with the speaker we were at so I followed them up to the money window to tell them my order number there. Right away the woman opens the window snidely saying “we don’t have your order”. I said I have my order number and confirmation from the app that shows that I placed my order. She said “well you didn’t Wait for me to speak to you at the order microphone,” I said that we were sitting there for five minutes and no one said anything, she then said that well we are very busy up here so you needed to wait, I said I just drove up here after the car next to me just so I can let you know that I had a mobile order since no one was saying anything at the original order speaker, she said “well that’s not my fault, you’re gonna have to go back around the building and speak to me through the microphone,” I said well it’s not my fault either that you never acknowledged us so I drove up here, she proceeded to slam the Window closed And turned her back towards me for several minutes. She opened the window again, saying that it wasn’t her problem that I didn’t wait at the speaker, I said well it’s not our problem either, I just spent over $40 on food and now you’re telling me that I have to go get back in line in order to get it what I’ve already ordered and paid for. She then slammed the window shut again, then she was standing in there arguing with a manager for a few minutes and eventually the manager finally opened the window. I explained what happened, so then she proceeded to say well I’m sorry, but it’s after 10:30am and all of the breakfast food has been thrown away. I said well what about my $40 she said well you can ask for a refund on the app. And that was it. Nowhere on the app did I see where to get the refund so I had to Google it to find out where to search on the app to put in for the refund, I finally was able to do it thankfully. I have never had such a lousy experience at a McDonald’s or any other drive-through in my life. Usually, they are pleasant and kind, but this woman was just bitter from the start.
Here’s some advice,
If you are so backed up that you don’t have time to speak to the people waiting at the speaker, the least you can do is ACKNOWLEDGE THE CUSTOMER! Simply greet them with a quick “good morning, we will be right with you.” That way the customer doesn’t have to sit there wondering what is going on.
Also, if 10:24am is too late to place a breakfast order, that should be stated on the app and the order should not be accepted.
… moreOrdered breakfast using mobile app at 10:24am.
Proceeded to the speaker and order board, sat and waited for at least five minutes, no one said anything through the speaker or acknowledge that we were there whatsoever, I saw the car at the next soeaker over pull up, so I thought maybe there was something wrong with the speaker we were at so I followed them up to the money window to tell them my order number there. Right away the woman opens the window snidely saying “we don’t have your order”. I said I have my order number and confirmation from the app that shows that I placed my order. She said “well you didn’t Wait for me to speak to you at the order microphone,” I said that we were sitting there for five minutes and no one said anything, she then said that well we are very busy up here so you needed to wait, I said I just drove up here after the car next to me just so I can let you know that I had a mobile order since no one was saying anything at the original order speaker, she said “well that’s not my fault, you’re gonna have to go back around the building and speak to me through the microphone,” I said well it’s not my fault either that you never acknowledged us so I drove up here, she proceeded to slam the Window closed And turned her back towards me for several minutes. She opened the window again, saying that it wasn’t her problem that I didn’t wait at the speaker, I said well it’s not our problem either, I just spent over $40 on food and now you’re telling me that I have to go get back in line in order to get it what I’ve already ordered and paid for. She then slammed the window shut again, then she was standing in there arguing with a manager for a few minutes and eventually the manager finally opened the window. I explained what happened, so then she proceeded to say well I’m sorry, but it’s after 10:30am and all of the breakfast food has been thrown away. I said well what about my $40 she said well you can ask for a refund on the app. And that was it. Nowhere on the app did I see where to get the refund so I had to Google it to find out where to search on the app to put in for the refund, I finally was able to do it thankfully. I have never had such a lousy experience at a McDonald’s or any other drive-through in my life. Usually, they are pleasant and kind, but this woman was just bitter from the start.
Here’s some advice,
If you are so backed up that you don’t have time to speak to the people waiting at the speaker, the least you can do is ACKNOWLEDGE THE CUSTOMER! Simply greet them with a quick “good morning, we will be right with you.” That way the customer doesn’t have to sit there wondering what is going on.
Also, if 10:24am is too late to place a breakfast order, that should be stated on the app and the order should not be accepted.
Zach
I’m not wanting to go out of my way to Rate to McDonald’s, but this one was definitely the dirtiest one I’ve ever been to employees are unresponsive couldn’t even call them rude just straight up. Unresponsive did not say a single word
… more