

McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Address and Contact Information
Address: 95 Westbury Ave, Carle Place, NY 11514
Phone: (516) 742-0526
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
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Reviews
Upon entering the restaurant, I stood at the counter waiting to place an order. Several employees made eye contact with me, yet no one acknowledged me or offered assistance. After being left waiting, I proceeded to use the self-service kiosk.
When selecting “dine-in,” the kiosk required entry of a table “number tent.” As is standard procedure at many locations, these number tents are typically placed next to the kiosk so customers can take one, enter the number, sit down, and have their food delivered to their table.
However, there were no number tents available anywhere in the restaurant.
I had to call an employee over to ask how to proceed. I was informed that this location “does not use number tents,” despite the kiosk system clearly requiring a number to complete the dine-in order. When I asked how I was supposed to continue, I was told to simply place the order and pick it up at the counter. The employee then walked away without offering further clarification or assistance.
This reflects a clear operational inconsistency and a lack of basic customer service. If number tents are not used at this location, the kiosk system should be properly configured to reflect that. Customers should not be left confused, unsupported, and effectively ignored.
The overall experience felt dismissive and poorly managed. As a result, I chose to leave without placing an order.
I hope this issue is reviewed and addressed to prevent similar experiences for other customers.
You just have to be aware that some places they use mustard on their burgers. But not up here in the Northeast.
To summarize; McDonald’s is McDonald’s, has been McDonald’s, and will be McDonald’s until the end of McDonald’s.
Thank you for your attention to this matter. -SOC
This branch is clean, friendly and fast. Best thing is the 24hr drive thru, when you really get that craving.
Gotta mention these nice seats they have in this particular McDonald’s. Perfect for a little coffee break, better seats than some popular coffee shops.
Rating: 100/100