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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Address and Contact Information
Address: 106 W Rte 59, Spring Valley, NY 10977
Phone: (845) 356-5520
Menu Photos
Order and Reservations
Order: Order online
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Perched in Spring Valley, NY, this McDonald’s location stands as a bustling outpost of the renowned fast-food giant established back in 1940.
Reviews
The Real CHIM
I am beyond frustrated with this McDonald’s in Spring Valley. This location is consistently the worst in the entire 845. They always mess up orders, and the customer service is terrible. The attitudes are rude from the moment you pull up.
They never give the correct sauces, and when you try to clarify, they insist they did—even when it’s obviously wrong. Today, my mother ordered the Grinch meal and specifically asked for sweet and sour sauce. They told her multiple times that it was in the box, but when she got home, the box was packed with barbecue sauce instead.
On top of that, the quality of service has gone downhill over the past few years. Whatever changes were made in management and staffing have clearly not worked out, because the service has become noticeably worse compared to before. Accuracy, professionalism, and customer care have all dropped.
And honestly, the cleanliness is also questionable. I’ve personally seen things inside this location that made me uncomfortable as a customer, and it does not look well-maintained at all.
The lack of attention, consistency, and overall responsibility at this store is unacceptable. Management needs to take control and make serious improvements because this is easily one of the most poorly run McDonald’s in the area.
… moreThey never give the correct sauces, and when you try to clarify, they insist they did—even when it’s obviously wrong. Today, my mother ordered the Grinch meal and specifically asked for sweet and sour sauce. They told her multiple times that it was in the box, but when she got home, the box was packed with barbecue sauce instead.
On top of that, the quality of service has gone downhill over the past few years. Whatever changes were made in management and staffing have clearly not worked out, because the service has become noticeably worse compared to before. Accuracy, professionalism, and customer care have all dropped.
And honestly, the cleanliness is also questionable. I’ve personally seen things inside this location that made me uncomfortable as a customer, and it does not look well-maintained at all.
The lack of attention, consistency, and overall responsibility at this store is unacceptable. Management needs to take control and make serious improvements because this is easily one of the most poorly run McDonald’s in the area.
Nereida Mancia
It had two flies in my orange juice and my cup wasn’t even full to large this not only service at night is horrible in this location but also now breakfast drive to different location because you will get sick here
… moreCatt A
My sibling went to pick up my order around 10:20am he gave them the correct name and order # the guy asked my sibling 3 times what’s the code and told him “ pull up to the window we have it” he drove to the window waiting and was told they don’t have it. It was two McMuffins and hash browns. He wasn’t able to show his screen because his screen is broken. But how do we go from we have it and don’t have it. I tried calling to get my refund but straight to voicemail. I’m not able to refund it on the McDonald’s app because it saids to contact the store. They walk away with my hard earned money. Unbelievable!
… moreScott F
My McFlurry was not mixed at all. All the m&m’s were at the top, definitely could have done better. Food was pretty good. I waited a long time to get my food even though I had ordered online.
… moreS R
Not kosher but everyone else probably loves it !
☹️
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Ryan Koyithara
I got a stomach bug from the food at this location. Its the only place I could have gotten it as I ate homemade food the rest of the weekend.
… morePatrick Millien
Unfortunately this McDonald’s has overpriced items on their menu – which is a shame because people go to McDonald’s on a budget. The staff are hard working and accommodating – the most you can ask for when the next McDonald’s is 15min away. In comparison with other McDonald’s, the food preparation has much to be desired. You may want to spend your dollars down the road in Nanuet ♂️
6/11/24: Medium fries ♀️ Never again
… more6/11/24: Medium fries ♀️ Never again
AJ
Idk why so many bad reviews . The lady in drive thru was nice and my frap was delish
… moreAmy Galy
This is the third time that a piece of tomato has come out like this in my burger, is this real??? or is it some kind of joke? I pay what it is to receive everything in a good way, the first times I took it as a joke, but this is not funny anymore
… moreBdot Bdot
They always mess up the orders I ask for 2 of the same Thing and they forget same thing with my nuggets I ask for 20 and I only get 15 /13 they have to at least make sure everything we Oder is in the bag ♂️
… more