

McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Address and Contact Information
Address: 1931 US-6, Carmel Hamlet, NY 10512
Phone: (845) 225-2845
Website: https://www.mcdonalds.com/us/en-us/location/NY/CARMEL/US-ROUTE-6/2121.html?cid=RF:YXT:GMB::Clicks
Menu Photos
Order and Reservations
Order: Order online
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Related Web Results
Fast Food in Carmel, NY at 1931 Us Rte 6 | McDonald’s
Order McDonald’s – Carmel Hamlet, NY Menu Delivery [Menu & Prices]
McDonald’s, 1931 Route 6, Carmel, NY 10512, US – MapQuest
Reviews
When I approached the counter, the cashier, who seemed to be a manager, dismissively said “not ready” and then got into an argument with another customer who had been waiting for fresh fries. The manager walked away mid-conversation, leaving the situation unresolved.
Then, a young employee stepped up with kindness and professionalism. She let me know my order was ready but insisted on remaking the milkshake and fries since they’d been sitting out. Her calm demeanor and genuine smile were a bright spot in an otherwise tense experience.
She’s the reason I’m giving 3 stars instead of 0. Her compassion made all the difference.
She argued with me and snatched the food out of my hand causing my drink to spill inside the car.
She was rude, unprofessional, and most of all had no sense of customer service.
Terrible experience
One thing to note is that this McDonald’s is actually open 24 hours despite the fact that it says it is 6am to 11pm
Service was horrible as there really is no person to go to to order they have the kiosk , and 2 our of the 4 of them were not working. The other downside of service is that there is a language barrier, as it is hard to understand the person behind the registration when they finally decide to come to the front of the store after waiting a long time. This us McDonald’s it’s supposed to be fast food. I didn’t order much of it and didn’t expect to wait 25 min to Then get cold missing food. The atmosphere was dull, boring nothing to it, and it has no character. It’s now just a big empty space with a few tables. Tables even though there were no people at the time sitting were dirty.
I know it’s McDonald’s and it’s not suppose to be a 5star restaurant. But it should be a efficient run place that is Family/kid friendly and it definitely doesn’t seem like a fun night out or even a special treat kinda place. The wait was too long and the place itself has zero character to make it a place to being your kids for a treat.