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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Hours
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
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Order and Reservations
Order: Order online
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Fast Food in Vernon, CT at 89 Talcotville Rd | McDonald’s
Looking for Fast food near you? Visit McDonald’s in Vernon, CT at 89 Talcotville Rd, for breakfast, burgers, fries, and more, or order online!
McDonald’s Delivery Menu | 74 Reservoir Rd Vernon Rockville
Order delivery or pickup from McDonald’s in Vernon Rockville! View McDonald’s’s March 2026 deals and menus. Support your local restaurants with Grubhub!
McDonald’s, 74 Reservoir Rd, Vernon Rockville, CT 06066, US
Get more information for McDonald’s in Vernon Rockville, CT. See reviews, map, get the address, and find directions.
Reviews
Riley Summers
I mean I guess people have the right to be grumpy at 3:17 in the morning but I was waiting in this line for about 30+minutes because I had just got off work and hadn’t eaten all night. I get up I get my normal, 2 quarter pounder with cheese with LIGHT onions, still with the ketchup and mayo and pickles on it. I was givin two with just onion, I had no problem with it until I pulled back around, and I was given an attitude and eyes rolled and scarfed at, but I’m going to presume the nighttime manager, He was flat out, just rude and quite frankly disgusting. Like I get that it’s early or late for him but geez, a little bet of good customer service goes a long way, I deal with customers complaining all night, last thing I want/need is to go grab some food real quick as I’m hungry and tired and receive attitude from the employee. Quite frankly very unProfessional
… moreManzfam
They had amazing night service, it was 2:40 and food was perfect, made with love. Thank you guys!
… moreNunya (Vascous)
I’m writing to express my absolute frustration with the staff at your McDonald’s located at 74 Reservoir Road in Vernon, CT. My recent visit was an embarrassing display of how poorly a customer can be treated over something as simple as a drink.
I used the McDonald’s app, pulled up my code, and your worker accepted it. Then, your system experienced an error, and instead of honoring the promotion or having a manager override it (as any competent team would), I was told they wouldn’t continue doing so because it was clearly an app issue. As if I, the customer, were somehow responsible for McDonald’s digital failures.
Let me be very clear:
If your corporation pushes an app, encourages its use, and runs promotions through it, then it is absolutely your responsibility to make sure your stores honor it, not mine to suffer because your staff can’t be bothered to help.
The worker I dealt with was dismissive, unprofessional, and made it abundantly obvious she had zero interest in resolving anything. She essentially told me they wouldn’t get their money if they honored the code, which is not only inappropriate to say to a customer, but also completely absurd. Your internal reimbursement process is not my problem, and I shouldn’t be punished for using your official, up-to-date app exactly as intended.
I left without the drink I came for and with the impression that this location simply does not care about customer experience, consistency, or basic problem-solving. If this is the standard you’re comfortable with, it’s embarrassing.
I expect this incident to be addressed, and I genuinely hope the staff receives training on how to actually assist customers instead of pushing them out the door over an issue that was entirely on your end.
… moreI used the McDonald’s app, pulled up my code, and your worker accepted it. Then, your system experienced an error, and instead of honoring the promotion or having a manager override it (as any competent team would), I was told they wouldn’t continue doing so because it was clearly an app issue. As if I, the customer, were somehow responsible for McDonald’s digital failures.
Let me be very clear:
If your corporation pushes an app, encourages its use, and runs promotions through it, then it is absolutely your responsibility to make sure your stores honor it, not mine to suffer because your staff can’t be bothered to help.
The worker I dealt with was dismissive, unprofessional, and made it abundantly obvious she had zero interest in resolving anything. She essentially told me they wouldn’t get their money if they honored the code, which is not only inappropriate to say to a customer, but also completely absurd. Your internal reimbursement process is not my problem, and I shouldn’t be punished for using your official, up-to-date app exactly as intended.
I left without the drink I came for and with the impression that this location simply does not care about customer experience, consistency, or basic problem-solving. If this is the standard you’re comfortable with, it’s embarrassing.
I expect this incident to be addressed, and I genuinely hope the staff receives training on how to actually assist customers instead of pushing them out the door over an issue that was entirely on your end.
Pang-Yu Liu
We ordered 2 happy meals, and selected to have TinyTAN. However, after we got home, we found out all the toys are Yoshi kart. We didn’t know where are they from, and this isn’t the first time that happened. Please give us what we want. It is FRAUD!
… moreJade Aprile
Me and a few friends went really late tonight and our service was lovely! We had numerous mobile orders and a drive through order, and the staff was so patient and kind. The drive through guy was really nice but I didn’t catch his name. The girl at the window, Dani, was amazing! Very helpful and sweet. Thanks guys!
– Jade A
… more– Jade A
Kate Hoffert
Night manager is quite rude. Three times now I have ordered online in the early morning hours, and when you get to the drive through, they say they’re closed for cleaning/switching over to breakfast, etc. None of these random closing times are advertised on the app, and the night staff are incredibly rude in their response over the drive through speaker.
It’s unfortunate because the day and evening staff are so friendly, but due to the attitude of the night staff, I will take my business elsewhere.
… moreIt’s unfortunate because the day and evening staff are so friendly, but due to the attitude of the night staff, I will take my business elsewhere.
Mago Macaw
We keep running into an extremely annoying issue where we place an online order, drive all the way to the damn place, then they say they’re closed until breakfast. We’ve brought this up during a time when we were able to pick up an order at night and were told it’s 24/7 and shouldn’t be closed like this. Unsure if it’s an employee closing up when they shouldn’t or what the case is but we shouldn’t be allowed to place an order if they can’t serve any food. The fact this has happened multiple times is uncool and we’re done trying. Love McDonald’s but it isn’t worth the hassle, wasted gas, and wasted time we could have spent finding another food option.
… moreAshley Laferriere
I have been a customer for the last 7 years! Over 18,000 points saved! I placed an order through the McDonald’s app under code **** for dinner for myself and my four children. When I arrived at the drive-thru, I was told to go to the first window to confirm my order. However, at the window I was informed that there was “no recall” for my order and that I would need to cancel it in the app, re-order, and pay a second time.
The manager came to the window, but instead of helping, she simply asked, “How may I help you?” and then repeated that there was nothing she could do since the order was through the app. This meant I was left without my food and with no money available to re-order, as my original payment is still pending with no way to cancel or request a refund in the app.
This was supposed to be dinner for my children, and instead I was left without food and without funds. The lack of accountability and customer service was extremely disappointing. To be told to pay twice for the same order, and then be dismissed by management, is unacceptable.
I will not be returning to this location, and I will be sure to share this experience with others as an example of how poorly customers are being treated.
… moreThe manager came to the window, but instead of helping, she simply asked, “How may I help you?” and then repeated that there was nothing she could do since the order was through the app. This meant I was left without my food and with no money available to re-order, as my original payment is still pending with no way to cancel or request a refund in the app.
This was supposed to be dinner for my children, and instead I was left without food and without funds. The lack of accountability and customer service was extremely disappointing. To be told to pay twice for the same order, and then be dismissed by management, is unacceptable.
I will not be returning to this location, and I will be sure to share this experience with others as an example of how poorly customers are being treated.
bruno vilaça
Cheeseburger came with its paper opened touching receipt and everything in the bag. Asked the manager a new one
he laughed at my face and said that nothing is wrong and thats is how they do the burgers!
More team members came and start making jokes! Thats the worst mc donalds ive ever been
… morehe laughed at my face and said that nothing is wrong and thats is how they do the burgers!
More team members came and start making jokes! Thats the worst mc donalds ive ever been
Ali Alhashemi
They made a mistake with my order. Tried to discuss it at the window with the lady who handed me over the food, she doesn’t speak English. She had to call someone who can speak English just to be able to communicate.
… more