Eileen Booker
They were very fast here and for a bonus the food was fresh. This McDonald’s is open 24 hours … The staff was very pleasant.
… moreAlene Gomez
I just ate the dryest McDonald’s sandwich I ever have. The burger had apparently fallen apart before being wrapped, but nobody thought to fix that, there was even some of the ketchup and onions on the outside of the wrapper. The dry husks that were meant to be buns were so chewy it was actually a terrible kind of impressive. It was what I imagine the hobbits felt like when eating lembas bread from the elves. My roommate checked the bag before we drove away and asked that my fries were switched to fresher fries because they were, “definitely too gross to be consumed by anybody”, she didn’t even show them to me before she asked to swap them. Thank goodness she did that they were the best part of my meal. I ordered a shamrock shake, usually a favorite treat of mine, and the bottom had A LOT of the mint syrup at the bottom, it came over the first indent in the bottom of the cup. I ate it only after getting home and after being on a train for 2 days and being delayed in another state overnight. I figured I’d just deal with the jaw work out and deal with the rest later. Honestly, I hope McDonald’s is simply willing to compensate me with a free replacement of the same meal at the appropriate quality.
TLDR;
That was BAD bad! Gross in every way
… moreAasish Jannu
I ordered 2 Oreo McFlurries around 7pm. All I got was two of half eaten ones. I felt the weight was off. But when I reach home and checked them, there was a hole in the middle and all the Oreo was mixed up. When I tried to compress the whole ice cream in the cup. It was like 1/4 th of the cup. Think they threw some mini one in the large cup and served it. And last time I checked that not how you serve a Oreo McFlurry.
… moreamoya cchippy
This is not a medium caramel frappe,just because y’all are busy or didn’t make enough doesn’t mean y’all should short people…yup that’s a “medium”. Edit…. I went back today “Sunday” and ordered a medium caramel and received this,this is what a medium should look like, retrain your people and let them know not to short people just because.
… moreMark Norman
Service extremely slow. We had kids waiting 30 minutes for a happy meal. After two conversations with the manager he brought us the wrong order. We gave up hope the manager would get it sorted out and cancelled the original order of two happy meals and got a refund. Instead we ordered a simple six mcnuggets because the kids were hungry. We looked at our receipt and saw we waited 30 minutes
We’ll never come here again. Staff seemed very confused and moving slowly.
… moreLuis Cruz
Ok. Please, please , please. If I order fries please tell me that there’s a 30 minute wait on my order before I pay for order. Not when I get to the second window. Ok. Now I’m parked, waiting. Watching people get their orders while I wait. Am I to believe that all those people getting food and no fries? Nobody is ordering fries? And when the kid finally comes out, he brings food to the wrong car. How? Person in car goes thru bag, sees it’s not his order, gives it back to the kid. Now the kid is walking to my car with the order. Nope. Refund.
… moreDonZ
While the recent architectural renovations are aesthetically commendable and the culinary quality remains generally consistent, the establishment’s operational standards are failing due to poor personnel management.
The current staffing strategy is unacceptable. The front-line employees consistently demonstrate a lack of maturity and professional decorum, effectively eroding the service standards expected within the Glastonbury market. If the management continues to prioritize hiring “overgrown teenagers” who lack basic vocational etiquette, the brand will continue its trajectory toward mediocrity, alienating its core demographic in the process.
Immediate intervention regarding hiring criteria and rigorous professional training is required to prevent further reputational damage.
… moreSinful Pixie
Drive thru orders have consistently been missing food. I bring food to coworkers and there is always a sandwich missing. Check your orders before you leave because if you call, they won’t help you!!
… moreMalayka
If you don’t have the right team why you will keep the restaurant open 24/7???
I been waiting over 25 minutes just waiting on 2 happy meals this it’s crazy, The GM should be here fixing all this slow employees, start taking care your store because like this you will keep losing customers
… moreRen Gardner
These 5 stars are exclusively for Jeremy, who keeps this McDonalds the cleanest McDonald’s ive ever been to. He is on TOP of cleaning tables and the soda machines. And is super quick to grab anything you might need like extra sauce or salt packets. He definitely deserves his employee of the month title!
Food can be hit or miss but as far as McDonald’s go, this is probably the fastest and cleanest one I’ve been to in CT so far.
… more