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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
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Fast Food in Keene, NH at 317 Winchester St – McDonald’s
Looking for Fast food near you? Visit McDonald’s in Keene, NH at 317 Winchester St, for breakfast, burgers, fries, and more, or order online!
McDonald’s | Keene NH – Facebook
McDonald’s, Keene. 183 likes · 3 talking about this · 1862 were here. Dedicated to everyone who says, “i’m lovin’ it”. To our super fans – We salute you.
McDonald’s – 317 Winchester St, Keene, NH, 03431 – MapQuest
Get more information for McDonald’s in Keene, NH. See reviews, map, get the address, and find directions.
Reviews
Ben Rosenfield
I am writing to formally report an incident that occurred at the Keene, NH McDonald’s location while I was picking up multiple orders for work.
When I arrived to collect the orders, the items were incorrect. I had to return through the drive-through multiple times (approximately six) to try to have the orders corrected. During this process, staff members were dismissive and spoke to me in a disrespectful manner. I was told that I was “the problem” and that I should only have one order, despite the fact that im picking up multiple orders.
Instead of resolving the issue professionally, I felt that I was berated and treated very poorly as a customer. This caused significant delays and created an uncomfortable and hostile situation.
I am requesting that this incident be reviewed. I would appreciate an explanation of how this situation will be addressed to ensure customers and delivery drivers are treated respectfully in the future.
If necessary, I am prepared to escalate this matter further and provide additional details about the incident. Police, Corporate, BBB, Lawsuit.
… moreWhen I arrived to collect the orders, the items were incorrect. I had to return through the drive-through multiple times (approximately six) to try to have the orders corrected. During this process, staff members were dismissive and spoke to me in a disrespectful manner. I was told that I was “the problem” and that I should only have one order, despite the fact that im picking up multiple orders.
Instead of resolving the issue professionally, I felt that I was berated and treated very poorly as a customer. This caused significant delays and created an uncomfortable and hostile situation.
I am requesting that this incident be reviewed. I would appreciate an explanation of how this situation will be addressed to ensure customers and delivery drivers are treated respectfully in the future.
If necessary, I am prepared to escalate this matter further and provide additional details about the incident. Police, Corporate, BBB, Lawsuit.
Jenna Crystal’s
Absolutely terrble service. They take longer to prepare food then any restraunt ive been to not just including fast food. You walk in and the employees nust stare at you have to call to them to be achnolaged. Very very slow no matter how staffed they are. Even if no one is there. They should all be fired and replaced with high schoolers.
… moreSarah Somero
I’m not crazy about McDonald’s but my in-laws love them but they do clean well bathrooms are clean. I don’t care for how they make their food or what they put in their food so I don’t really eat their food. Their coffee is really good and atmosphere is fine it’s McDonald’s. There’s regulars that go to this McDonald’s so you see some of the same people. I have been there where they must not have enough people to work and so therefore you had to wait to even order and quite a few people left but there was a long line. I’ve I’ve had another thing happen at the same McDonald’s that they forgot to give me my food or tell me I had food so therefore my coffee was cold and my fries were cold that I had I don’t usually get fries but once in awhile I do. And they didn’t remake anything or give me fresh anything they just gave me the cold dead fries and the cold coffee It was wonderful I enjoyed it!
… moreDain Vossar (Galaxy Wanderer)
If you’re craving McDonald’s and thinking “fast food,” think again. This place operates like it’s hosting a slow-motion cooking show. I waited 25 minutes for a Happy Meal, fries, and two drinks, while my wife and kid went from hangry to full-blown apocalyptic. By the time our food came out, I was ready to apply for Social Security.
And let’s talk accuracy: last time, I asked for a cheeseburger with ketchup only, and it turned into some kind of culinary scavenger hunt. It took three tries—THREE—to get it right. I was about ready to jump behind the counter and make it myself.
Moral of the story? Pack a lunch if you come here. Maybe even bring a tent and camp out—you’ll have plenty of time. And whatever you do, check your order before leaving, or you’ll be back in line for round two of disappointment.
… moreAnd let’s talk accuracy: last time, I asked for a cheeseburger with ketchup only, and it turned into some kind of culinary scavenger hunt. It took three tries—THREE—to get it right. I was about ready to jump behind the counter and make it myself.
Moral of the story? Pack a lunch if you come here. Maybe even bring a tent and camp out—you’ll have plenty of time. And whatever you do, check your order before leaving, or you’ll be back in line for round two of disappointment.
Shirley Roberts
They are rude and the management is worse. They make fun of you but mess up the orders my coffee was just a little cream no sugar or not stride i try so hard too be nice too these people but they act like I’m a bother and the male manager acts like he wants too hurt you. The female big manger acts like it’s ok too give pup cups then makes fun of you as your pulling off. My ADA puppy demands pup cups because she gave him one. They never smile and there never wrong. Corporate please fix these miserable people. I got coffee all over my u haul van because the lid wasn’t all the way on. And my face taste the bitter black coffee. I’ve been trying too call but it’s a automated system saying press the number your trying too reach. Enough already please
… moreAlexia C.
Incredibly slow service. They have a full staff inside and I still had to wait 20 mins for my food in the drive through
… morethor brayshaw
an emotionally damaging and stressful experience.
It’s McDonalds, that’s for sure. My most recent experience was the final straw for me however, and it’s not that it was so extremely bad, so terrible that I won’t ever go back – this is just my opinion based on several very similar experiences in the past 5 years I’ve lived in Keene.
11.6.25 – mobile order, just after noon, and for once NO LINE. Pull up to the terminal to speak with the person on register. I’m waiting a few mins. Car pulls up to the terminal next to me. They serve them first. I wait again. Finally a person. This happens almost EVERY SINGLE TIME I go here. I give them my code, pull forward and then I get told, just like every time I come: “we need you to pull forward a few feet.” I then find my self in an argument with the cashier because I want to pull into the parking spot on the right instead of where my SUV is bound to get side swiped. They agree and note the color and style of my car. I pull into the spot. They tell the guy that was behind me to pull into the space they wanted me in first. And then THEY GIVE THIS GUY MY FOOD. And the lady doesn’t even try to confirm his order, just gives him the food. We can hear and see the whole interaction from where I am. Didn’t know they gave him my stuff however until they tried to give me his order. So they remake my food and bring it out, reassuring me that everything is in the bag, including my Big Mac. (We ordered for 3 people so I specifically asked about the one thing I got.) I get home and we are divvying up the food and boom NO BIG MAC! Shocker. Drive the 10 mins back over to argue with the cashier about seeing the manager inside the store because it was the kid that brought out my food, and the third employee I saw walk food out to cars. Manager was super nice and immediately rectified my problem. But seriously. Why should I have to have a conversation like that the two times a month I go there to get food. Terrible service – sub par McDonald’s.
… moreIt’s McDonalds, that’s for sure. My most recent experience was the final straw for me however, and it’s not that it was so extremely bad, so terrible that I won’t ever go back – this is just my opinion based on several very similar experiences in the past 5 years I’ve lived in Keene.
11.6.25 – mobile order, just after noon, and for once NO LINE. Pull up to the terminal to speak with the person on register. I’m waiting a few mins. Car pulls up to the terminal next to me. They serve them first. I wait again. Finally a person. This happens almost EVERY SINGLE TIME I go here. I give them my code, pull forward and then I get told, just like every time I come: “we need you to pull forward a few feet.” I then find my self in an argument with the cashier because I want to pull into the parking spot on the right instead of where my SUV is bound to get side swiped. They agree and note the color and style of my car. I pull into the spot. They tell the guy that was behind me to pull into the space they wanted me in first. And then THEY GIVE THIS GUY MY FOOD. And the lady doesn’t even try to confirm his order, just gives him the food. We can hear and see the whole interaction from where I am. Didn’t know they gave him my stuff however until they tried to give me his order. So they remake my food and bring it out, reassuring me that everything is in the bag, including my Big Mac. (We ordered for 3 people so I specifically asked about the one thing I got.) I get home and we are divvying up the food and boom NO BIG MAC! Shocker. Drive the 10 mins back over to argue with the cashier about seeing the manager inside the store because it was the kid that brought out my food, and the third employee I saw walk food out to cars. Manager was super nice and immediately rectified my problem. But seriously. Why should I have to have a conversation like that the two times a month I go there to get food. Terrible service – sub par McDonald’s.
David Kennedy
I have to be brutally honest, I live in this area and this is by far one of the most understaffed McDonald’s I’ve been to. The dining room is often closed earlier that stated also during the winter in order drive guests out they keep the dining room heat close 58°f. I paid $12.00 for a Big Mac meal no trays just a bag why should I be forced to use a kiosk? The employee’s see you standing at the register and do nothing. During the winter be sure to bring a heavy jacket when entering this place.
… moreMaverick T
Arrived around 1:20am… don’t judge me but am literally still in line over an hour later. ONE HOUR IN A MCDONALDS DRIVE THROUGH. Make better decisions than me. Go to a different location or Wendy’s right next door. Don’t make the mistake of thinking “oh they’re probably about to take my order”. You will still have 45 more minutes to go. This was not worth it. They literally have someone’s Nana running this place blindfolded. By the time you’re reading this I’m hoping to be front of the line… but not at this rate.
… moreSophie Bates
The overall place is kinda messy, but it’s fine. The food is ok. The service is good most of the time, but as people were bagging the food they picked up the fries in the container without gloves on. I think they need to re-evaluate their cleanliness.
… more