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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Address and Contact Information
Address: 181 James Reynolds Rd, Swansea, MA 02777
Phone: (508) 379-9899
Order and Reservations
Order: Order online
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Fast Food in Swansea, MA at 631 Gar Hwy | McDonald’s
Looking for Fast food near you? Visit McDonald’s in Swansea, MA at 631 Gar Hwy, for breakfast, burgers, fries, and more, or order online!
Fast Food in Swansea, MA at 181 James Reynolds Road | McDonald’s
Looking for Fast food near you? Visit McDonald’s in Swansea, MA at 181 James Reynolds Road, for breakfast, burgers, fries, and more, or order online!
Swansea 3 – hoganmcdonalds.com – Hogan Company
181 James Reynolds Road, Swansea, MA 02777 Directions: Google Maps Dive-thru hours: 5am – 12am (Sun-Thurs) 5am – 1am (Fri-Sat) Lobby hours: Carry Out Only
Reviews
Sarah Michelle Pavao
So I ordered a 6$ meal and 2 burgers and they food was messed up I also didn’t get my ice cream cone. So I drive all the way back to the store and Zena the manager was very rude and wanted to take my food back THAT I PAID FOR and throw it away to give me new food. Taking food back once it touches customer hands is a major food safety violation I watched her rummage in my bag to check the food and the walk around a bag the new order without washing her hands. That’s nasty. When I said I was going to keep the food I pay for she said “oh no we’re not doing that” and gave me attitude. I get my new food and the fry’s are old and taste like crap and my burgers were wrong again. Very disappointed. And I waited for a while on top of it!
… moreRichard Affonso
I only eat breakfast from McDonald’s. Always great here. Always have orange juice. Will be back tomorrow
… moreKartik Bharadwaj
Fantastic service. This McD outlet is vintage. Has comfortable seats and the place is literally covered with sporting memorabilia. Autographed books, posters, hockey sticks, helmets, US WNT soccer kit, NE Revs kit adorn the walls here.
… moreXai
Tried to order make Mcvalue menu french fries. Guy behind the counter says he doesn’t know what that is. It’s clearly listed on their menu. Ordered regular fries, they were stale soggy, and disgusting. It’s bad enough it cost almost $5 and no more $1 menu. Never again just go to Wendy’s.
… moreJared Guevara
Today I stopped by a McDonald’s because I had a simple question. I don’t usually go out of my way for McDonald’s toys or visit often, but the current toys are really cute, so I thought I’d ask if they were available for purchase separately from the meals. Either way — whether the answer was yes or no — I would’ve been fine. I don’t argue with company policies. If it’s not allowed, it’s not allowed.
What really bothered me, though, was the way the employee responded. Instead of a polite, “No, I’m sorry” or even a quick explanation about the policy, he sharply shouted “NO” at me with a deadpan stare. It felt unnecessarily aggressive, especially considering I approached the situation calmly and respectfully.
As someone who is neurodivergent myself, I understand that social cues can be difficult — but I would never speak to another person that way. If someone isn’t comfortable interacting with the public, they shouldn’t be in a position that requires frequent customer engagement. Politeness goes a long way, especially when people are choosing to spend money at your establishment. That kind of response doesn’t just affect a single visit — it affects how people view the entire brand.
He wasn’t the rudest person I’ve ever encountered, but the interaction was abrupt, uncomfortable, and left a bad impression. I just wanted to share this because experiences like this matter when it comes to building positive customer relationships — and a simple kind tone could have changed the whole interaction.
… moreWhat really bothered me, though, was the way the employee responded. Instead of a polite, “No, I’m sorry” or even a quick explanation about the policy, he sharply shouted “NO” at me with a deadpan stare. It felt unnecessarily aggressive, especially considering I approached the situation calmly and respectfully.
As someone who is neurodivergent myself, I understand that social cues can be difficult — but I would never speak to another person that way. If someone isn’t comfortable interacting with the public, they shouldn’t be in a position that requires frequent customer engagement. Politeness goes a long way, especially when people are choosing to spend money at your establishment. That kind of response doesn’t just affect a single visit — it affects how people view the entire brand.
He wasn’t the rudest person I’ve ever encountered, but the interaction was abrupt, uncomfortable, and left a bad impression. I just wanted to share this because experiences like this matter when it comes to building positive customer relationships — and a simple kind tone could have changed the whole interaction.
Robbie Robinson
This is the first time I’ve wanted to rate a McDonald’s at more than five stars. Firstly, the young staff was very polite, cheerful, and accommodating. My cashier made a few recommendations that made sense and saved me money. They made a mistake on my “specialty sandwich” and when I politely took it back to the counter, another young person promptly apologized and promised to quickly correct it, which they quickly did. The manager himself brought the corrected order to my table. And perhaps the most surprising thing . . . All my food was actually hot. I almost never got my food hot at McDonald’s. At best, it’s usually slightly warm. My fries, burgers, and chicken nuggets were piping hot. I almost didn’t know McDonald’s could do that (because they never do). Before leaving, my wife and I stopped at the counter, called the manager over and thanked him and his young staff for such fine service. I could tell the manager was a nice and positive guy, not because of how he treated me but because of how positive, joyful, and cooperative his kitchen seemed to be. My hats off to this staff! Out of 5 stars, 6!
… moreKarrissa Santos
Literally the friendliest McDonalds everytime I come here. I usually come through the drive thru but I get the most pleasant people everytime. Not that I’m a frequent flyer but for all the random visits I have while I’m on the road. I’ve yet to have an unpleasant person and that speaks volumes especially today. Great job
… moreSharon DeCrosta
We celebrate a 90th surprise birthday for my mom. The experience was wonderful, and everybody had a great time. The general manager was so kind, understanding, and accommodating. It was a great experience!
… moreKenton McRanton
Not a great location the restraunt itself isn’t well kept dirty an food quality comes out poor recommend a different location
… moreLauren Dukes
Need better management sat in their drive thru for over 15 minutes with no communications until they were called and were asked if they were taking order was told “we have 3 people.” Management should probably staff better for a July 4th weekend and Seekonk Speedway night. I truly hope management does better.
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