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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Address and Contact Information
Address: 66 Plain St, Lowell, MA 01851
Phone: (978) 970-5531
Website: https://www.mcdonalds.com/us/en-us/location/MA/LOWELL/66-PLAIN-ST/11790.html?cid=RF:YXT:GMB::Clicks
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Reviews
Rina Blubidiblub
they forgot the burger from my hubby’s order. i hope the person who packed the order has their sleeves slide into the sink while theyre washing their hands.
… moresenga Mungai (KINYOZI)
The staff was awesome and very helpful. I needed 50 Mac chicken and 50 small fries to feed the homeless and they did a good job ,very quick,I was out of there in less that 30 minutes
… moreBrandy Dailey
Iza and Jen Rock the drive-thru! They Are both Very friendly and also accommodating. Good workers are hard to find in their customer service was on point!
… moreJorge Dacosta
I do Door Dash for a living, we have a Daruis who works 3rd shift and likes to slow down things thinking his way is better. I go to the Intercom and say it’s door dash I have a order for D18 etc. He ignores your order number, he now wants you to pull up to the window to give your order, Wrong!!! At the window you should be grabbing your food and leaving, instead he delays orders for Customers who want there food hot and not warm. All people like this should be fired and the next person wants to pull the same thing should be also fired. Never seen a bunch of lazy people in my life. His excuse is he can’t hear, Wow so McDonald’s sticks a deaf person on the head set? The Management is also funny here, none of them speak English, it took 3 people to try and translate to me. I would go to the one on Rodgers Street in Lowell, at least they want to get your order and get you out quick.
… moreNYRA I.
I don’t understand this location around lunch time. I placed a mobile order at 11:58am. To only leave the parking lot at 12:26pm. Not only did they parked me, they took forever with my order. No ice in my drinks and forgot my nuggets. I am on my lunch break!! You guys are going to have to figure something out for your lunch rush. This is unacceptable.
… moreMichael Camacho
First off, I get there after a long day of busting my arse at work at the union labor department and I come to drive to McDonald’s hoping to enjoy a nice dinner. Well that didn’t age well enough. I get there and order my usual meal and then I saw I had a coupon and went to order the coupon of the free cheeseburger that my mama earned for me for my birthday. I order it on the intercom and the guy responds saying “give him the free version of the cheeseburger.” I thought nothing of it. I pulled up to the window and the dude hands me two bags, one of them noting a very insane amount of oil pillage at the very bottom of the bag. It neatly broke as I grabbed it. As I open it, the cheese burger bun was SOAKED entirely in oil. I’m talking wet back type of oil. If I wanted to eat oil for dinner I’d go down to the union oil department. I’m writing this so no one else gets discrimination for free McDonald’s coupons. I’m here now with a bottle of Tums and diarrhea with a giant pimple forming. Thanks a lot
… moren b
was accused of trying to scam food by an incompetent employee who forgot to put my sandwich in the bag, forgot the cheese I paid extra for on my sandwiches, and both of my sausage burritos were ice cold by the time I got them. worst location in Lowell.
… moreRebecca Rojas
This is the worst place to go and get food! This is not my first review or issue with this location! The customer service is horrible and they can never get their order correct! And when you do receive your order it’s like someone already stated to eat it and all the food was cold! Really wish someone would either close this location till then get the right management team cause the employees and management strait out don’t care about the customers at all or the money we spend their! I rather take a longer drive to another location than to get any of my food at this store! My husband got this food this morning for me and it was ice cold and look like someone had there fingers all in it I ended up throwing all of the food away wait of money that we don’t have to keep throwing away cause of their carelessness! Def don’t recommend This location at all!
… moreBella
I had it delivered and it didn’t get here until one hour later and the food was cold and half of it was missing
… moreEdigarious Roman-Autumn
2 years ago when homeless I stayed here overnight for a week. Everyone was kind. Now, I have a job and am doing well. I go to get food after work. The other customers can be too loud, but the food is good.
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